2198 People Courses available
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Implement Operations for Service Excellence
This unit covers knowledge and application skills in the delivery of service excellence by utilising organisational service operations resources. It involves the use of effective teamwork to perform service operations in accordance with organisation’s guidelines and escalating service performance
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Service Excellence for Professionals - PDC
This unit covers knowledge and application skills in the assessment of the service quality and customer satisfaction levels within an organisation. It involves the identification of relevant benchmark criteria and key performance indicators to monitor and manage customer information for service exc
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Leadership Development Program | Leadership 2030: Developing the Altrocentric Leader
Human Resource Management Employment and Recruitment
In 2014, Hay Group carried out a groundbreaking research program based on foresight analysis that identified six megatrends that will create the greatest shifts in the business environment by the year 2030. The research detailed the causes and consequences of the megatrends on three important levels
Provider: HAY GROUP PTE LTD
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Manage Employee Benefits
Human Resource Management Employment and Recruitment
This unit addresses the knowledge and skills required to manage employee benefits policies, programmes and processes. It covers developing, implementing and evaluating benefits policies, programmes, and processes, and managing benefits administration.
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Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
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WSQ Coach for Service Performance
This programme aims to equip individuals with the skills and knowledge in coaching for service performance. It involves an in-depth understanding of the purpose and impact of coaching; identifying characteristics of coaches and the coachee; learning and applying the coaching techniques; and imple
Provider: NEXT U PTE. LTD.
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WSQ Establish Relationships for Customer Confidence
Customer confidence stems from every relationship with the service provider. This aims to equip individuals in a supervisory role to develop knowledge in the organisation's products and service offerings that will enable them to build rapport with customers. Participants will also learn the diffe
Provider: NEXT U PTE. LTD.
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Apply basic negotiation skills and techniques
Human Resource Management Employment and Recruitment
This competency unit specifies the skills and knowledge to understand interpersonal relationships in facilitating negotiations, to gather and collate necessary data, to put situations in context and interact with negotiation participants. This unit is within the competency category of Business Dev
Provider: Nanyang Polytechnic
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Crisis Management and Emergency Response
Course Description
ARIS Integrated Medical provides Crisis Management Emergency Response Training and Services for Corporate and various industries such as hotels and resorts in times of Crisis and Emergencies.
Anticipation and proper simul
Provider: ARIS INTEGRATED MEDICAL PTE. LTD.
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Lead Your Team with Confidence in the 21st Century
Leadership and People Management
Are you having difficulty seeing the big picture and unable to take full advantage of your team members potential to the optimum? Being able to convince and inspire others for the achievement of goals is critical for the success of the organisation. To make this possible, we need leaders who are
Provider: Management Development Institute of Singapore (MDIS)
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Engage in Service Innovation
1. Recognise the importance of service innovation in the organisation. 2. Generate potential service innovation ideas to transform the customer experience 3. Evaluate potential service innovation ideas according to organisational evaluation criteria. 4. Present mock up of service innovation ideas t
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The Art of Leading and Managing from the Heart
Human Resource Management Employment and Recruitment
Through this program, participants will be able to: Understand why emotional attachment is essential Understand what personality is to develop self-awareness Describe the practice of effective leadership Apply the technique of positive leadership
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Critical Behavioural Interviewing Skills
Human Resource Management Employment and Recruitment
Learning Outcomes
Participants will achieve the following outcomes:
- Identify key behaviors and competencies
- Use probing questions
- Recogn
Provider: ACES LEARNING HUB PTE. LTD.
- Identify key behaviors and competencies
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Apply Workplace ICT
Human Resource Management Employment and Recruitment
On completion of the unit, the learner will have the knowledge and skills to apply information and communication technology at the workplace. These include analyzing the roles of ICT in organisational performance, and facilitating the development and acquisition of ICT infrastructure and tools to id
Provider: TRAINING VISION INSTITUTE PTE. LTD.
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Innovate, Implement, Improve
Leadership and People Management
At the end of the program, participants should be able to: ¿- Identify opportunities for innovation ¿- Implement changes to work practices ¿- Implement continuous improvement systems and processes
Provider: CAPELLE ACADEMY PTE. LTD.
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Implement community inclusion processes for people with a disability or special needs
Human Resource Management Employment and Recruitment
Implement community inclusion processes for people with a disability or special needs
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
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Support interventions to facilitate independent living for specific and complicated disorders
Human Resource Management Employment and Recruitment
Support interventions to facilitate independent living for specific and complicated disorders.
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
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Support the teachers inclusive programming goals for individual children and young persons.
Human Resource Management Employment and Recruitment
Support the teachers inclusive programming goals for individual children and young persons
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
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Advanced Diploma in Facilities Management
The Facilities Management (FM) role continues to grow world-wide by establishing itself as the source of strategic management for the coordination of support facilities and modern business process.
The immerse diversity and career oppo
Provider: GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD.
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Advanced Diploma in Real Estate Management
Students can gain a rewarding career in the real estate industry with the Diploma in Real Estate Management. This course is especially designed for those who wish to manage a real estate agency or work in the industry in the areas of sales o
Provider: GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD.
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Bachelor of Science (Honours) in Quantity Surveying (Top up)
Our Bachelor of Science (Hons) in Quantity Surveying is designed to provide students in Singapore with enhanced technical knowledge and understanding in order to progress their careers, balancing this with the ability to think critically, reason, analyse, research and evaluate, the skills
Provider: GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD.
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Bachelor of Science (Honours) in Real Estate (Top up)
The Bachelor of Science (Hons) Real Estate is designed to provide students in Singapore with enhanced technical knowledge and understanding in order to progress their careers, balancing this with the ability to think critically, reason, analyse, research and evaluate, the skills associated
Provider: GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD.
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Diploma (Specialized in Marine Engineering)
The Specialized Diploma in Marine Engineering recognized qualification for Marine engineering technicians and supervisors throughout Singapore and Malaysia and is supported by the industry. Learn to apply Marine engine
Provider: GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD.
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Specialist Diploma In Facilities Management
Human Resource Management Employment and Recruitment
The Facilities Management (FM) role continues to grow world-wide by establishing itself as the source of strategic management for the coordination of support facilities and modern business process. The immerse diversity and career opportunities this affords are reflected in the structure and cont
Provider: GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD.
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Hire Staff
Human Resource Management Employment and Recruitment
Course Objectives
Constrained by time and resources and looking for a specific course to upgrade yourself? Ascott Centre for Excellence is aware of the training challenges you are facing. We are happy to offer all our WSQ Certificate in Hotel and Accommodation Services, WSQ Advanc
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Appraise/Evaluate Staff
Human Resource Management Employment and Recruitment
Course Objectives
Constrained by time and resources and looking for a specific course to upgrade yourself? Ascott Centre for Excellence is aware of the training challenges you are facing. We are happy to offer all our WSQ Certificate in Hotel and Accom
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Establish Human Resource Management Plan
Human Resource Management Employment and Recruitment
Course Objectives
Constrained by time and resources and looking for a specific course to upgrade yourself? Ascott Centre for Excellence is aware of the training challenges you are facing. We are happy to offer all our WSQ Certificate in Hotel and Accom