About this Course

Learning Outcomes

Participants will achieve the following outcomes:

• Identify key behaviors and competencies
  
• Use probing questions
  
• Recognize and evaluate behaviors suitable for your organization
  
• Techniques for conducting interview
  
• Manage interview time effectively
  

What You Will Gain

• Introduction – Communication: key to your success
  
• Key Elements of Critical Behavioral Interviewing
  
• Success Factors of Outstanding Professionals
  

                - Activity: Scenarios

• Interview Purpose – Two parts
  
• Interview Process
  

              - Preparation

              - Closing the Interview

              - Activity: Scenarios

• The Interview Model
  
• Using Probing Questions relating to Specific Critical Behavioural
  
• Note-taking during Interview
  
• Sticky Interview Situations and What You Can Do About It
  
• Common Interview Pitfalls to Avoid
  
• Interview Situations and What You Can Do About Them
  
• Criteria to Establish Certainty of our Understanding of Candidates
  
• Workshop Wrap Up
  

Target Audience

Executives and managers who are involved in the interviewing process of candidates for job vacancy in the organization – those new to job interviewing.

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