ACES LEARNING HUB PTE. LTD.

About ACES LEARNING HUB PTE. LTD.

ACES' key speciality is equipping office professionals with strong interpersonal skills to help them succeed in their workplace, and career.ACES' training methodology is meaningful fun through learning! Come join us - take charge of your career! General Information ACES Performance is a training and education corporation providing training courses and training-related consultancy work. ACES mission is to equip clients with strong interpersonal skills to enable them to succeed in their workplace. ACES vision is to be the company of choice in interpersonal skills training and education globally. Our clients, i.e. participants, are the lifeblood of this company. We help our clients succeed in the global marketplace by exceeding their expectations and delivering value in everything we do. We partner with effective trainers and consultants to provide a one-stop service to address training issues and needs of our clients. We provide training services from conducting training needs analysis, development of customized training solutions and delivery of quality training programmes to evaluation of training effectiveness.

Provider Summary

Areas of Training Leadership and People Management Administration Productivity & Innovation Information and Communications Human Resource Management Employment and Recruitment Customer Service

28 Available Courses from ACES LEARNING HUB PTE. LTD.

Writing in Response to Complaints

Customer Service

Course DescriptionMost organisations received customers’ complaints at some point, even though their employees would strive to provide excellent customer service. How you respond to customers’ complaints can strengthen further or break your organisation’s reputation.Join us to learn from ACES’ highly-experienced Business English Coach! You will learn simple but powerful tec...

Provider: ACES LEARNING HUB PTE. LTD.

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Write Concisely (KISS)

Administration

“The finest language is mostly made up of simple unimposing words.” George EliotCourse DescriptionThis workshop helps you identify wordiness in your business writing and equips you with strategies to write concisely.Cut the clutter in your writing! Join us to learn simple yet powerful techniques to eliminate redundancies in your writing. Learn what is the most appropriate avera...

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Practical Grammar

Administration

“Grammar is a piano I play by ear. All I know about grammar is its power.” Joan DidionCourse DescriptionThis workshop helps you build your foundation in grammar focusing on key areas where many business writers tend to make mistakes. Through discussions, and many exercises, you will learn how to write more accurately, and edit your writing before sending them.What You Will Gain...

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Successful Communication & Relationship Management

Information and Communications

Course DescriptionThis workshop emphasizes communicating effectively and building effective working relationships to get work done. You will learn strategies on how to be an effective support and resource in your workplace, to produce results. Awareness of effective communication techniques and knowing how to develop good interpersonal skills enable you to produce effective results...

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Navigate Through Conflict Successfully

Productivity & Innovation

Course DescriptionIn our workplace, individuals’ needs, wants or expectations can be very different. Such differences, if not appreciated and managed properly can become conflicting situations, such as strained relationships, stress, loss of productivity, injury and high turnover of employees which can then be harmful to the organization.This workshop is designed to give particip...

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Business Etiquette in China

Human Resource Management Employment and Recruitment

Course DescriptionThe dragon has awakened!.Indeed China has emerged as a powerful economic force to be reckoned with and China is inscrutable.It has changed faster than anyone can imagine.This workshop provides you with a basic knowledge of Chinese psyche,cultural background,business rights and wrongs and other business experiences of working in China.You will be equipped with a pr...

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Working Effectively with all Personality Types

Information and Communications

Course DescriptionWant to know how to give status update / communicate with your Boss/es and yet appear impressive?Want to learn how to get along well with colleagues?Want to learn what make people tick? Been pressing the wrong buttons and got into trouble?Come and join us in this highly-interactive workshop! Like many others, you will leave the workshop with a toolkit of technique...

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Optimize Your Performance

Productivity & Innovation

Course DescriptionYou are competent at work. You put in a lot of effort and have done a lot for the Company.But you missed that promotion,that upgrading!Your Boss does not seem to appreciate your effort nor see the value of your contributions!Want to learn how to impress the Boss with effective work so s/he can see the value of your contributions?We want you to enjoy career success...

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Winning Difficult People in the Workplace

Customer Service

Course DescriptionFrustrated with difficult colleagues in your workplace?You find difficult people everywhere and meet them all the time. Such people can make your life very stressful, miserable and worse, cause you to miss that promotion you felt you deserve.Eleanor Roosevelt: ‘You are nobody’s victim without your permission.Join us in this popular workshop to learn how to win...

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Facilitating Meeting & Team Communications

Human Resource Management Employment and Recruitment

Course DescriptionFor many managers, more than 50% of your daily time is spent in meetings. If not managed properly, your meetings become situation s where minutes are taken, hours are wasted! Come to this highly-interactive, best practices shared programme. Be equipped with a ‘Toolkit’ of skills that ensure communication success – look professional, sound confident, appear o...

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Effective Business Communication

Information and Communications

Want to learn easy-to-use yet powerful techniques on how to communicate clearly, timely and completely? And to be able to communicate with colleagues of different Nationalities, across different cultures, and with people from different levels in the organization? Had enough of misunderstanding and hence conflict with colleagues, simply because of miscommunication?Come join us in t...

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Effective Supervisory Skills

Human Resource Management Employment and Recruitment

Course DescriptionYour technical competent skills got you promoted. How you influence your staff, get them to co-operate with you, how you manage your boss/es, and influence them, is a totally different set of skills. You are sandwiched in between – this can be painful. Come, join us in this popular workshop – you will gain to apply easy-to-do steps to motivate your staff, win...

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WSQ: Build Team Relationships

Leadership and People Management

Programme ObjectivesThis programme equips team leaders, supervisors and managers with the leadership skill and knowledge to build strong and productive work relationships in teams.It covers participation in networks, developing team cohesiveness and resolving conflict.Programme OutlineParticipate in Networks- Establish working relationships with network members to improve knowledge...

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WSQ: Support Team

Leadership and People Management

Programme ObjectivesThis programme equips team leaders, supervisors and managers with the leadership skill and knowledge to support and lead a team. It covers conducting team planning activities, demonstrating organization values and building support and commitment within the team.Programmer OutlineConduct Team Planning Activities- Review organisational objectives and business plan...

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WSQ: Develop Self

Leadership and People Management

Programme ObjectivesThis programme equips team leaders, supervisors and managers with the leadership skill and knowledge to model personal effectiveness as a team leader. It covers effective communication, leadership in decision making and developing and maintaining professional competence.Programme OutlineAdapt Communication Style to Suit Work Context- Adapt communication style to...

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WSQ: Encourage People

Leadership and People Management

Programme ObjectivesThis programme equips team leaders, supervisors and managers with the leadership skills and knowledge to develop team members’ skills and motivate team members to learn how to effectively support their leaders. It covers competence building to identify and address skill development requirements, and motivate team members towards self development , teamwork and...

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Effective Business Writing and Pronunciation I

Administration

Course DescriptonThis comprehensive workshop builds your foundation in grammar and effective writing from a business perspective. You will learn to write all types of documents more effectively and to project a business image for your work through your writing.Through discussions, exercises and hands-on activities, you will learn how to plan, write and edit your reports before send...

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Effective Business Writing and Pronunciation II

Administration

Course DescriptionWriting effectively is a critical business skill that contributes to your success on the job. This workshop guides you through practical techniques to efficiently produce clear, well-organized, and professional reports. This workshop grounds your foundation with effective business writing principles for any form of writing in the business context.Through discussio...

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Effective Minute Writing Skills

Administration

Course DescriptionFeeling stressed when told to write minutes or take notes in meetings? Confused about how to sift the important points from mere comments? Worried?Because you do not understand the business, hence how to take right notes?Fear not! Join us and be equipped with simple yet powerful techniques and styles to write clearer and more accurate minutes. After this workshop,...

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Effective Communication in the Workplace

Leadership and People Management

Course CommunicationWant to learn easy-to-use yet powerful techniques on how to communicate clearly, timely and completely? And to be able to communicate with colleagues of different Nationalities, across different cultures, and with people from different levels in the organization?Come join us in this highly-interactive and practical workshop! You will definitely be able to apply...

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