Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Personal Development
Conflict has been described as being one of the most detrimental of all occurrences in the workplace and even in our personal lives. Many people respond to conflict by trying to avoid it, or by being frustrated because they do not know what to do with either the conflict or the resulting emotions, Ineffective conflict management is time-consuming, costing organizations money, decreasing productivi...
This “Develop Personal Effectiveness at Operations Level” module aims to prepare learners will be able to apply knowledge and life skills such as establishing personal goals and relating them to team goals, managing time effectively, maintain work-life balance, managing stress as well as personal finances, to be effective at the workplace.COURSE OUTLINE1. Personal and Team GoalsTypes of motiva...
Day 1: PowerPoint Design TechniquesDuring first day, participants will learn the skills and knowledge in converting heavy text slides to the more appealing visual slides while using the new features found in Microsoft PowerPoint 2007 and 2010. They will learn why text slides does not work and what are the visual alternatives in presenting the same ideas.Techniques such as using charts, diagrams, a...
The Kirkpatrick Model comprises the foremost evaluation methodology in the world. In this program, you will learn directly from the Kirkpatricks the true and correct methodology and apply it to an actual program to maximize business results. This course is limited to 30 or fewer participants to ensure you receive personalized attention and the opportunity to participate.During this progr...
Emotional resilience refers to one’s ability to adapt to stressful situations or crises. Emotionally resilient executives are better equipped to cope and adapt to adversity without lasting difficulties. Yes, Emotional Resilient can be trained, it is a subject of interest for many organizational psychologists who identified that this is one of the most critical skills set successful managers and ...
The advancement of technology has connected the world of diversities across social strata, races, ages, cultures and nations creating a new world characterized by the acronym VUCAD representing Volatility, Uncertainty, Complexity, Ambiguity and Deception. How can we cope in such a world? To find the answers, the speaker has studied into the ancient wisdom of the Chinese and fused it with the ...
This "Communicate and Relate Effectively at the Workplace" module aims to enable participants to use effective communication techniques to interpret, clarify, analyze and respond to information received, and use effective negotiation skills to resolve conflicts for a win-win outcome, taking into consideration social and cultural differences.COURSE OUTLINEUpon completing this workshop, participants...
A Lumina Spark Workshop is a highly interactive and interesting experience in which learners explore who they are using the highly individualised Portrait. A one-day Lumina Spark Workshop would be conducted following the completion of the online assessment. The questionnaire takes about 20 minutes to complete, and each participant receives a detailed individualised Portrait during the Worksho...
This 21st century is characterized by change of great magnitude, speed, frequency and of diversities and complexities. In this two-day workshop, you will learn the answers to handle such big changes from Ancient Chinese Classics and Philosophies. The rapid rise and success of Chinese Corporations have, to a great extend, due to the long term influence of the Chinese Philosophies and their val...
Customer Service Personal Development
Course DescriptionThere’s an old saying that a happy customer tells few people, but an unhappy customer complains to many. Unhappy customers may not only cost you their business, but they can hurt your company’s reputation as well. It is easier to keep a customer than to get a new one.ObjectivesAt the end of the course, you will be able to:Know your target customersManage your customers' expec...
Provider: Apcot International Pte Ltd
1. Evaluate personal goals and align them to organizational goals 2. Evaluate personal strengths and weaknesses, develop strategies to overcome weaknesses and leverage on personal strengths to contribute towards the achievement of organizational goals 3. Justify ones role and responsibilities and their contribution towards the achievement of organizational goals 4. Manage time and resources to m...
Provider: CAPELLE ACADEMY PTE. LTD.
On successful completion of this unit, participant will have the knowledge and application skills to dress and enhance commercial floristry work. The unit covers techniques to identify and construct bows with various types of ribbons and other suitable materials, materials and methods for wrapping, forms of boxes, bags and containers and the use of other decorative accessories for a variety of ba...
Provider: JUNE FLORAL ART SCHOOL PTE. LTD.
On completion of the unit, the learner will be able to understand and apply self awareness techniques and Emotional Intelligence principles such as self confidence, flexibility, conscientiousness and initiative to manage self at the workplace
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
On completion of the unit, the learner will be able to assess his/her individual and/or an organisation’s level of resilience, examine the area(s) for development level of resilience to achieve desired outcomes and apply resilience techniques to manage challenges
Provider: Service Quality Centre
Administration Personal Development
Why is it important to manage your time and stress effectively?You play many roles in today's workplace - fulfill your job responsibilities, support the manager and team, and maintain working relationships.Managing time effectively to fit in all these roles can be a challenge to you. On top of that, you have to maintain the right attitude and poise while facing these challenges.Very often, poor ti...
Provider: BEYONDWORDS TRAINING PTE. LTD.
The upcoming of floral art has brought about a new air of art form. In this new art form, structure is an important pat in this new art form. Structure provides support to the artwork like skeleton to our body. Structure can be created with many materials. Material used is evolving too as new material are more easily available. Such material includes fiberglass, dry leaves, coconut husk, plastic e...
Provider: NOBLEMAN INSTITUTE OF FLORAL DESIGN PTE. LTD.
This workshop focuses on how to transform your world for breakthrough performance and sustained personal success. You do not have to live with what you have or your current circumstance and environment.You Can Change Your World and only YOU can! There is a model for breakthrough thinking and principles which highly successfully and rich people abide by.These concepts are widely adopted and as...
Provider: Management Development Institute of Singapore (MDIS)
The Lifestyle Floral Design course gives the student a taste of what floral design is about.The course is design to enable student to create simple yet powerful statement by applying some basic principles of floral design.This course is recommended for general hobbyist and no prior floral arrangement background is require.What you are going to learn:Know the different variety of flowersExtend the ...
No wedding is complete without beautiful floral decoration. Nowadays wedding events are always filled with memories that last a lifetime. Floral decoration magic in many couples experience. A good experience ill definitely enhance the overall romantic atmosphere. This course provides an insight on how to put up a wonderful display of floral design most suitable for various wedding style. This is t...
Course DesciptionWork can be a breeze if you can master your mind over matter.In today's fast-moving world, stress has virtually become a way of life. We have to cope with life's changes, job demands, difficult people, disappointments, and various challenges at the workplace. One thing is for certain, we can never change these factors of life, but, we can change how they affect our lives. Stress c...