Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Personal Development
ObjectivesThis course aims to train managing staff with a better understanding of supervisory skills and the application of the skills.The Role of Supervisor:Efficiency (Supervisory Skills)Doing Things Right In The First Time And Every Time – Resource Usage, Low WastageEffectiveness (Leadership)Goal Attainment (High Attainment)Course OutlineBasic Management FunctionsCommunica...
Provider: BCS INTERNATIONAL COLLEGE PTE. LTD.
This is a special package that combines 5 main modules. Basic principle will be first introduce to the students and repeats the usage of these basic throughout different types of floral arrangement i.e. Table arrangement, Floral stands, Hamper floral arrangement, Artificial flower and etc. This course is thorough in introducing all essential type of floral arrangement in the commercial floristry i...
Provider: NOBLEMAN INSTITUTE OF FLORAL DESIGN PTE. LTD.
Learning Outcomes:At the end of the course, learners will be able to:Learn Techniques on Reassurance of Individual-In-Need (I-I-N)Enable I-I-N Adjust to Aftermath of Trauma/CrisisHelp Recovering I-I-N Achieve More Optimal Level of Well-BeingDemonstrate Positive Changes following TraumaCourse Outline:IntroductionCrisis Management StrategiesPost Traumatic Stress InterventionBereavement & Grief M...
Provider: BERNE TA CENTER PTE. LTD.
Success is not easily defined. To many people, success may mean a strong marriage, enough money in the bank and a fulfilling job. Yet, Bill Gates or Lee Kuan Yew will define success differently.Success is therefore a very personal issue. Most times, people define success by outside definitions. However the definition of success must come from within. Success means that you have a vision to be all ...
Provider: Management Development Institute of Singapore (MDIS)
Personal Development Customer Service
Course DescriptionEveryone can gain from greater assertiveness, confidence and self-esteem and this does not have to involve aggression. In the workplace, it is vital to have a smooth flow of work especially when there is a dateline to meet; in times like these, assertive skills enable you to overcome objections and resistance to avoid hindrance to productivity and wastage of time without going in...
Provider: Apcot International Pte Ltd
Provider: CARRIE ACADEMY INTERNATIONAL PTE. LTD.
This unit covers the skills and knowledge to equip service professionals with the right grooming and professional image required for building confidence and projecting a positive image. It also involves equipping them with a positive and customer-oriented mindset to impress and wow their customers in their day-to- day engagement.
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
The Labour Movement also collaborated with its tripartite partners: Ministry of Manpower Singapore (MOM), Singapore Workforce Development Agency (WDA), Singapore National Employers Federation (SNEF), to jointly develop a programme called WorkPro. The newly announced programme WorkPro aims to encourage employers to cultivate progressive workplaces through providing help and support when they emplo...
Provider: NTUC LEARNINGHUB PTE. LTD.
The WSQ Personal Branding for Managerial Success program provides the tools for individuals to leverage on traditional and new media tools to develop personal branding and professional image through the conduct of market research, networking and presentation to achieve personal career goals.
Provider: ROHEI CORPORATION PTE. LTD.
OverviewResilience is the ability to withstand or recover from difficult situations. It includes our capacity to make the best of things, cope with stress and rise to the occasion. In today’s Fast paced environment, Emotional Resilience is a critical mental state that we need to be equipped to face the challenges and changes around us clearly, calmly and confidently. Emotional Resilience plays a...
Provider: AVENTIS SCHOOL OF MANAGEMENT PTE. LTD.
Why are negotiation skills important?In our daily life, we are constantly placed in situations where we need to negotiate for what we want. This could happen at home (negotiating with children to clean up their room) or at the workplace (with the boss for a resource or with a client for a contractual agreement). Whether we like it or not, we have opportunities to negotiate.How do you handle such o...
Provider: BEYONDWORDS TRAINING PTE. LTD.
Customer Service Personal Development
Why is it important to work effectively with people, even difficult ones?In every workplace, there will be people who can be challenging to work with. If you do not manage them well to get things done effectively, it can affect your own productivity and morale.If you can manage difficult people, you will be able to stay in control and not feel victimised. You will prove yourself to be a self-relia...
Learning Outcomes:Work effectively and productively in a multicultural context.Develop a global mindset along global competencies.Adopt skills, techniques, attitudes and behaviours to provide an atmosphere of trust, respect and supportive communication between colleagues and clients.Consciously practise the global skill-set which is not only nice to know but necessary in today's multicultural envi...
Provider: Marketing Institute of Singapore
Value creation has always been part and parcel of any businesses. Businesses need to engage every part of the production chain to help create new strategies, enter new markets, create new brands, create new applications for technology, find new ways of connecting with customers and/or to help find new partners. What is different today is the speed at which all such activities need to be executed. ...
Personal Development Sales & Marketing
This floral business start up course provides all necessary information and tools to create a floral e-business in Singapore from scratch. It shall give the attendee a detail step-by-step guide on 'what' and 'how' to develop a modern flower company. As well, it will train the attendee to watch their business cost and place more effort in the development of sales revenue. Furthermore, it will share...
The technique of bridal bouquet requires deeper understanding and practice in order to perfect this art. The bridal bouquet is sctually quite different from normal hand bouquet arrangement in term of style and technique.Hence, the second part of this course will actually emphasize more on the advance technique and structure of bridal bouquet.What you are going to learn:Wedding bouquet wiring techn...
More and more business organisations are recognising that effective competitive advantage in the market place can be achieved only through their employees. Creating and sustaining Joy@Work is critical to the survival and success of an organisation. This workshop helps you to learn how to create and sustain highly motivated and empowered employees who demonstrate high degree of Joy@Work.Object...
This is an extensive course where we incorporate all the various design elements, forms, principle, techniques and style. An examination is conducted at the end of the course. Prior knowledge of basic floral arrangement is necessary.What you are going to learn:Recognize the different in American floral designBalance of line, space and form of an arrangementWork with design tec...
A Terrarium is a miniature landscape with living plants, course includes information and hands on practices on creation of miniature landscape. Topics covered includes:Selection of plantsSelection of containerUse of soils, pebbles and other materials for plantsSelection of other decorative ornament Duration: 20 hoursNo of lessons: 10...
Learning Outcomes:At the end of the course, learners will be able to:Provide a Brief Overview of TA Counselling PracticeUse Effective TA Interventions to Alleviate an Individul’s ProblemsGain an Understanding of How to Assess, Intervene and Terminate Counselling CasesEquip Individuals with Specific Generic Helping SkillsMake Contract, Refer Cases and Maintain Ethics and ProfessionalismCourse Out...