Design Thinking - A Creative Approach to Problem Solving

  

About this Course

Value creation has always been part and parcel of any businesses. Businesses need to engage every part of the production chain to help create new strategies, enter new markets, create new brands, create new applications for technology, find new ways of connecting with customers and/or to help find new partners. What is different today is the speed at which all such activities need to be executed. Equipping individuals within an organisation with the knowledge and skills necessary to participate effectively and efficiently in the value-creation process is essential to maintaining competitiveness in the market place.

Individuals attending this course will acquire the ability of creative problem-solving through design thinking. Using a set of tools derived from a fairy tale known to most, this course will provide you with the knowledge and skills to effectively participate in or lead innovation within the organisation as well as make a difference to your personal lives by availing creativity in a brand new way.

Learning Outcomes:

Acquire knowledge about the creative and innovative process and be able to:

  • Define the non-linear nature of the creative and innovative process
  • List and describe the various elements/roles of the creative and innovative process
  • State the difference between an idea and a solution

Gain skills and procedural knowledge to:

  • Adopt The Beanstalk Creative ActionsTM process and methodology in problem-solving
  • Define the parameters of a given problem to generate, identify and document winning solutions
  • Adopt a card-facilitated brain-storming process for more effective management of group-thinking
  • Enhance ideas by simplifying, value-engineering, cost-cutting and automation

Course Outline:

Introduction

  • Fundamentals and framework of design thinking processes
  • Understand the characteristics of the creative process
  • Using principles of design thinking and techniques of The Beanstalk Creative ActionsTM for effective problem-solving
  • Harnessing and managing group creativity and thinking processes to enhance team performance

The Beanstalk Creative ActionsTM 10 Steps Approach

  • Developing the right mindset, having the appropriate attitude, understanding and following the "rules of the game"
  • Scoping and defining the problem
  • Planning the problem-solving process and identifying appropriate tools for use at appropriate stages
  • Covering the "standard" solutions / going "wild" with ideas
  • Abstracting practical solutions from impossible ideas
  • Examine internal and external environment, identify changes and removing "sacred cows" from existing solutions that no longer work in the current environment
  • Examine the customers/stakeholder needs and understanding objections or obstacles and develop arguments or solutions to overcome them
  • Cost cutting and/or value-engineering – a critical step in any problem-solving
  • Automation
  • Compiling a winning solution

Who Will Benefit?

Any organisation who wishes to harness the power of design thinking and creative problem-solving to create value for the organisation, improve productivity, improve teamwork, create an open and gracious creative culture within the organisation by promoting thinking and innovative vibrancy.

Any individual who wishes to adopt a winning creative and open attitude, be able to lead and facilitate teams in the entire problem-solving process, look at issues instantly from multiple angles, turn criticisms into constructive feedback, always add value to discussions, constantly absorb new ideas and thoughts, influence others and build teams.

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