We aim to model and demonstrate the Spirit of Service as a way of life individually and as an organization. This is so that in every aspect of our organization, we are able to pursue greatness through service in order to restore, build up and steward the lives that we are entrusted with.
The programme provides the learner with the key foundations of what builds customer confidence in the service industry in alignment to SingaporeÂ’s Customer Service Index components, starting first with understanding trust from the customersÂ’ perspective. On completion of the course, the learner will have knowledge and application skills to build customer confidence in their o...
Provider: ROHEI CORPORATION PTE. LTD.
This is a hands-on workshop for learners to engage professionally with customers over the phone and email. Learners will practice responding to customers according to service standards, leverage on organizational resources to better serve the customers needs, and will escalate feedback to according to organizational guidelines. Program Objectives This course has been specially des...
Provider: ROHEI CORPORATION PTE. LTD.
Human Resource Management Employment and Recruitment 
The programme provides a comprehensive approach to understanding both Individual and Organizational Resilience as critical to organizational sustainability. On completion of the course, the learner will have knowledge and application skills in recognizing the need to remain resilient and how to operationalize resilience.
Provider: ROHEI CORPORATION PTE. LTD.
Human Resource Management Employment and Recruitment
The WSQ Personal Branding for Managerial Success program provides the tools for individuals to leverage on traditional and new media tools to develop personal branding and professional image through the conduct of market research, networking and presentation to achieve personal career goals.
Provider: ROHEI CORPORATION PTE. LTD.
The Personal Branding for Workplace Success (24hr) program provides the tools for individuals to leverage on traditional and new media tools to develop personal branding and professional image through the conduct of market research, networking and presentation to achieve personal career goals.
Provider: ROHEI CORPORATION PTE. LTD.
The Emotional Intelligence @ Work for Managers provides the framework & tools for participants to apply emotional intelligence to manage self and others, gain a greater sensing of environmental factors, develop empathic responses, guide others, be principle-centered and build bonds for greater workplace results.
Provider: ROHEI CORPORATION PTE. LTD.
The WSQ Personal Branding for Managerial Success program provides the tools for individuals to leverage on traditional and new media tools to develop personal branding and professional image through the conduct of market research, networking and presentation to achieve personal career goals.
Provider: ROHEI CORPORATION PTE. LTD.
The Engage in Service Innovation Initiatives program or Service Innovation program, provides a comprehensive and practical approach for incorporating the concept of innovation into service design and delivery. Participants can look forward to hands-on learning experiences that involve unpacking the service innovation process.
Provider: ROHEI CORPORATION PTE. LTD.
The Apply Innovation in the Workplace program or Service Innovation program, provides a comprehensive and practical approach for incorporating the concept of innovation into service design and delivery. Participants can look forward to hands-on learning experiences that involve unpacking the service innovation process.
Provider: ROHEI CORPORATION PTE. LTD.
For a consistent stream of exceptional service levels, there also needs to be a focus on developing continuous service improvement mindsets and skills-sets. Central to this will be developing competencies in the 2-day Service Innovation program with outcomes such as understanding what it takes to propel from good to exceptional service levels.
Provider: ROHEI CORPORATION PTE. LTD.
On applying the knowledge and skills learnt in Apply Teamwork At the Workplace programme, learners will address key issues that hinder team performance and improve communication that strengthens team culture and performance. Learners will also participate in developing a work plan and apply appropriate sensitivities when working with diverse stakeholders for greater team synergy
Provider: ROHEI CORPORATION PTE. LTD.
On applying the knowledge and skills learnt in Apply Teamwork At the Workplace programme, learners will address key issues that hinder team performance and improve communication that strengthens team culture and performance. Learners will also participate in developing a work plan and apply appropriate sensitivities when working with diverse stakeholders for greater team synergy.
Provider: ROHEI CORPORATION PTE. LTD.
The Emotional Intelligence @ Work for Managers provides the framework & tools for participants to apply emotional intelligence to manage self and others, gain a greater sensing of environmental factors, develop empathic responses, guide others, be principle-centered and build bonds for greater workplace results
Provider: ROHEI CORPORATION PTE. LTD.
The Emotional Intelligence @ Work for Managers provides the framework & tools for participants to apply emotional intelligence to manage self and others, gain a greater sensing of environmental factors, develop empathic responses, guide others, be principle-centered and build bonds for greater workplace results
Provider: ROHEI CORPORATION PTE. LTD.
The Emotional Intelligence @ Work for Managers provides the framework & tools for participants to apply emotional intelligence to manage self and others, gain a greater sensing of environmental factors, develop empathic responses, guide others, be principle-centered and build bonds for greater workplace results
Provider: ROHEI CORPORATION PTE. LTD.
This course will provide a platform and setting for practices in effective team developing. Participants can expect to gain increased self-awareness of their role in the team development process. Each participant will understand their role in the team innovation process, as well as how they can put systems and processes in place to enhance team working.
Provider: ROHEI CORPORATION PTE. LTD.
This course will provide a platform and setting for practices in effective team developing. Participants can expect to gain increased self-awareness of their role in the team development process. Each participant will understand their role in the team innovation process, as well as how they can put systems and processes in place to enhance team working.
Provider: ROHEI CORPORATION PTE. LTD.
The programme provides the learner with the key foundational knowledge and skills to deliver customer service based on their organisationÂ’s service vision, mission and/or values. Through experiential learning activities and engaging short lectures, learners will come to see how the service vision is operationalised in their daily work and the value they contribute to their custo...
Provider: ROHEI CORPORATION PTE. LTD.
This is a hands-on course where participants will be equipped on how to coach individuals through application of coaching techniques and by leveraging off a coaching methodology to build the team. The learner will practice how to listen deeply and ask questions with insight to better understand the real issues that challenge workplace effectiveness and serving customers and clients...
Provider: ROHEI CORPORATION PTE. LTD.