About this Course
The programme provides the learner with the key foundational knowledge and skills to deliver customer service based on their organisations service vision, mission and/or values. Through experiential learning activities and engaging short lectures, learners will come to see how the service vision is operationalised in their daily work and the value they contribute to their customers. They will also have the opportunity to review their progress in demonstrating the service vision and understand methods in which they can monitor their development as a service professional.
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Course Info
- Course Provider ROHEI CORPORATION PTE. LTD.
- Course Category People
- Course Price $30
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