About this Course
The programme provides the learner with the key foundations of what builds customer confidence in the service industry in alignment to Singapores Customer Service Index components, starting first with understanding trust from the customers perspective. On completion of the course, the learner will have knowledge and application skills to build customer confidence in their organization, develop customer relationships to build customer loyalty and a mindset of viewing service challenges as service opportunities.
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Course Info
- Course Provider ROHEI CORPORATION PTE. LTD.
- Course Category People
- Course Price $70
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