Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Personal Development
Course DescriptionThe longer the list of ideas, the higher the quality of the final solution.Research has shown that in creativity, quantity equals quality. The longer the list of ideas, the higher the quality of the final solution. People are naturally creative but unfortunately as we grow up, we learn to be uncreative. The good news is creativity is a skill that can be developed and a process th...
Provider: Apcot International Pte Ltd
A present is a thought from your heart. Why not add more thoughts by learning how to wrap your gift in a more professional way coupled with creative ideas that you can impress your recipient. The whole gift will be more meaningful and memorable. Gift wrapping is an art.What you are going to learn:Learn advance technique on gift wrappingHow to enhance the overall look using different kind of materi...
Provider: NOBLEMAN INSTITUTE OF FLORAL DESIGN PTE. LTD.
Why is teamwork important?How effective are you as a team member? How do others perceive you? Do you accomplish most of the tasks at work alone or as a team? Do you foresee that in the near future, you will be in a situation where you need to leverage team intelligence even more?Challenges and opportunities at work need us to interact with others. Workplaces have evolved into playgrounds where exp...
Provider: BEYONDWORDS TRAINING PTE. LTD.
Everyone has potential to excel and be successful in work and life. However, negative thoughts and influences prevent people from achieving their goals in life. Limiting beliefs steal, kill and destroy a person’s self esteem and significance.When such obstacles are removed the person will be able to soar like an eagle!ObjectivesUpon completion of this workshop, participants will be able to;Disco...
Provider: Management Development Institute of Singapore (MDIS)
Customer Service Personal Development
Course DescriptionWhen you speak, do people pay attention? Does your message really sink in? Are you comfortable bringing sensitive issues to the forefront? Ineffective communication skills can lead to misunderstandings and missed opportunities, and can damage your credibility. Understanding how others receive and interpret our messages together with the skills to communicate our messages to other...
This course addresses the knowledge and skill to manage the achievement of results. It covers developing team plans, monitoring and rewarding team performance and monitoring the implementation of plans.
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
The Emotional Intelligence @ Work for Managers provides the framework & tools for participants to apply emotional intelligence to manage self and others, gain a greater sensing of environmental factors, develop empathic responses, guide others, be principle-centered and build bonds for greater workplace results.
Provider: ROHEI CORPORATION PTE. LTD.
This module covers knowledge and application skills to build customer confidence in the organization and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges.
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
What are the main challenges in giving a good presentation?Every working professional must be prepared to be called upon to give a presentation. It could be a simple briefing or a detailed analysis.Many people are nervous about speaking in front of an audience. This is known as stage fright. The good thing is this can be managed with careful and effective preparations.There are many challenges in ...
Good telephone skills and etiquette go beyond just sounding good and using the right words. After all both ‘what you say’ and ‘how you say it’ build the professional image of an organisation.This service-oriented workshop encompasses good listening techniques, asking appropriate questions and developing basic telephone etiquette skills. This workshop will also benefit anyone who is keen on...
Education and Training Personal Development
Contemporary research and experience tell us that senior leadership increasingly recognise the need for improved communication and coaching in their leadership rungs.This is due to either the lack of requisite skills to coach effectively or the perception by employees of their supervisory staff as being overly controlling. The Performance Coaching Workshop addresses this by equipping leaders with ...
Businesses today are experiencing revolutionary strides which have resulted in new methods of exceeding the expectations of stakeholders. How can we constantly evaluate the transformation and continue to re-engineer the processes to meet these increasing demands?Critical thinking clarifies goals, examines assumptions, discerns hidden values, evaluates evidence, accomplishes actions, and assesses c...
Provider: Marketing Institute of Singapore
Do you use charts and figures to persuade and communicate effectively? A picture tells a thousand words – effective marketers, managers, leaders and communicators need to make use of charts and figures to convince, persuade and sell more effectively and powerfully. This interactive one-day course will equip you with practical techniques and knowledge on charts and figures to increase the impact ...
“Powerful Listening from the Inside Out requires a high level of self-awareness and responsibility. By understanding our personal style of listening (and speaking) from the inside out, we will go a long way towards creating positive and lasting impressions and connections with others.”Why You Should Attend This Course:Listening is one of the most important skills we can learn and nurture. How ...
Personal Development Business Management
This comprehensive course provide all the necessary business tool to build a successful flower business in Singapore. It will give the attendee an insight operation of modern flower industry and how you can use new technology and business strategy to improve on your floral business. On completion, all participant will understand the power of branding, marketing and the approach to having more sale...
Hand-tied bouquet is popular style of flower arrangement. There are many techniques to create hand-tied bouquet and they will be conducted with two series of course. Prior floral arrangement knowledge is not necessary for this course.What you are going to learn:Technique to create small to large size bouquetHow to manage different type of flowersSelection of appropriate flower fillerThe conceptual...
This course help aspiring florist to get the certificate that proof their ability. Upon completion of the courses, candidate may enroll in AIFD's Professional floral design evaluation (PFDE) program - A step closer to become Certified floral designer (CFD) or be an accredited member of AIFD. Course content as per P320 but with faster pace and assumed professional knowledge, not for beginners.Durat...
Change is inevitable. Ironically, people will resist change, even ‘positive’ ones, as it pushes them out of their ‘comfort zone’, thus making change implementation challenging. Yet, if managed properly, the period of change can also be a time of great creativity, resourcefulness and productivity.To achieve that, we must identify and respond appropriately to emotional reactions, in or...
Learning Outcomes:At the end of the course, learners will be able to:Solve relationship problemsGain an insight into our own personalitiesUnderstand what makes other people tickImprove our relationship with othersRe-evaluate our life goalsCourse Outline:IntroductionAn Overview of Transactional AnalysisScript Analysis – Understanding temperament, character and personalityEgo States Analysis inclu...
Provider: BERNE TA CENTER PTE. LTD.
In today's less structured and information-driven workplace, our daily dilemma is that we have too much to do and not enough time to do it. With critical deadlines, competing and/or changing priorities and an avalanche of information to digest, individuals often feel overwhelmed if not stressed. Being able to manage time effectively is basic to managing individual and organisational performance.Th...