The people managers trained at HCS can re-design critical HR processes, identify and build needed competencies, and deploy best HR practices to their work and to the changing needs of their organisations. HCS also helps them foster practical learning in their workplace. Personal Career Guidance
Human Resource Management Employment and Recruitment 
This unit covers skills and knowledge required toinduct the new employees into the organisation.The unit includes identifying objectives to bemet, designing the content and materials to beused at the on-boarding programme, consultingwith key stakeholders to obtain approval andevaluating the on-boarding programme.1. Identify objectives to be met through an on-boarding programme.2. D...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge to develop and implement plans for employee communication. It includes identifying communication objectives, developing an employee communications plan, overseeing the development and execution of the plan, and evaluating the effectiveness of the communication plan. 1. Identify communication objectives that are aligned to organisati...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledgerequired to administer benefits. It coversidentifying benefits eligibility, calculating benefitseligibility and payouts, managing andcommunicating the various benefits schemes,and tracking benefits claims to investigatedisputes and check for abuse.Understand organisational policies, processes, products and services2. Have communication sk...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Human Resource Management Employment and Recruitment
This unit covers the skills and knowledgerequired to administer internal employeemovements resulting from talent managementstrategies and programmes. It includesproviding administrative support, liaising withkey stakeholders, updating of staff data andproviding follow up administrative support.Provide administrative support and information to staff in accordance to legal, organisat...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge to provide administrative support on exit processes and updating records, provide relevant information to key stakeholders and administer the exit process.
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Human Resource Management Employment and Recruitment
This unit addresses the knowledge andapplication skills to administer employeesurveys within an organisation. It includesadministrating and monitoring surveys,gathering and managing data and presentingresults of surveys.1. Administer survey through pre-identified survey channels to elicit feedback from target stakeholders2. Use appropriate data management tools and data coding to m...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge to enable and empower managers and other nonhuman resource (HR) staff to provide HR services. It includes selecting appropriate training modes for and providing ongoing support to non-HR staff to perform and deliver HR services, in addition to evaluating the effectiveness of HR services to identify areas of improvement. 1. Select ap...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge required to manage and analyse human resource (HR) information to support organisational strategic planning. It covers identifying relevant metrics, establishing systems and processes for analytics, developing policies and guidelines and performing statistical analysis for management insights. 1. Identify relevant metrics to measure the...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Human Resource Management Employment and Recruitment
1. Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives. 2. Apply communication and conflict resolution techniques to achieve desired negotiation outcomes. 3. Finalise negotiation and take necessary follow-up actions to close negotiation. 4. Monitor and evaluate negotiation outcomes against objectives in accordance with organ...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Information and Communications
This unit addresses the skills and knowledge to prepare employee communications. It includes collating required information, drafting appropriate communications, disseminating through pre-identified communications channels and monitoring the progress of dissemination. 1. Collate required information to prepare communications according to planned key communication messages.2. Draft...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Leadership and People Management
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Leadership and People Management
This unit addresses the skill and knowledge required to demonstrate mastery of concepts and approaches relating to personal effectiveness. It covers communicating effectively, persuading and influencing stakeholders and leading decision making.
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This unit addresses the skills and knowledge to facilitate group processes to achieve an agreed outcome. The unit includes identifying key objectives to determine facilitation outcomes, using appropriate group process techniques and tools to guide decision making, and evaluating the effectiveness of the facilitation. 1. Identify key objectives together with key stakeholders to...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This unit addresses the skills and knowledge to develop an employer brand that clearly communicates an organisation’s identity and its differentiating Employee Value Proposition. This includes leading studies around employer branding, setting differentiators in employer branding, developing the Employee Value Proposition, communicating the employer brand consistently, and reviewi...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Modules Requirement: (4 Core + 4 Elective Units)Core UnitsEnsure compliance with relevant laws and regulationAnalyse and present research informationManage projectsSupport changes processesElective UnitsAt least 2 Elective Units must come from HR WSQ Level 3Up to 2 Elective Unit may be taken from HR WSQ Level 2, 4 or 5 or from other WSQ frameworkEligibility Criteria:Prospective can...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Modules Requirement: (4 Core + 4 Elective Units)Core UnitsParticipate in a work teamProvide human resource informationProcess human resource informationSupport organisational eventsElective UnitsAt least 2 Elective Units must come from HR WSQ Level 2Up to 2 Elective Unit may be taken from HR WSQ Level 3 or 4 or from other WSQ framework Eligibility Criteria:Prospective candidat...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.