Singapore Chinese Chamber Institute of Business

About Singapore Chinese Chamber Institute of Business

Singapore Chinese Chamber Institute of Business (SCCIOB) is an ISO 9001:2008 certified non-profit training and education body registered under the Registry of Societies (UEN S92SS0008J) and a subsidiary of the Singapore Chinese Chamber of Commerce & Industry (SCCCI). The Institutes history as a training and education provider can be traced back to 1984 when it first started as a Training Centre with governmental aid. It upgraded to its current status, the Institute of Business, in 1996. SCCIOB is part of the SCCCI's Commerce & Industry Development Group comprising the Commerce & Industry Development Department in SCCCI's Secretariat, SME Infocomm Resource Centre (SIRC@SCCCI) and the SCCIOB. The institute is also distinguished to be amongst the first private education institutions to be successfully registered with the Council for Private Education for 4 years (i.e. from 20 May 2014 to 19 May 2018) under the Enhanced Registration Framework.

Provider Summary

Areas of Training Leadership and People Management Language Skills Customer Service Others Banking & Finance Human Resource Management Employment and Recruitment Productivity & Innovation Education and Training Business Management

63 Available Courses from Singapore Chinese Chamber Institute of Business

Provide Value-added Customer Service

Customer Service

This unit covers knowledge and application skills to leverage on available organisational resources when engaging with customers over various platforms. It also includes portraying professional etiquette and escalating feedback received over various platforms.

Provider: Singapore Chinese Chamber Institute of Business

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Essentials of Letters of Credits

Accounting Banking & Finance

Letters of Credit serve as effective, inexpensive assurance of payment to vendors before the goods get shipped out to their buyers. Learn about the basics of utilising this document in order to facilitate your company’s various logistical processes.

Provider: Singapore Chinese Chamber Institute of Business

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Advanced Letters of Credits

Accounting Banking & Finance

To enable participants to be aware of special types of LC, various risks, legal issues & problems

Provider: Singapore Chinese Chamber Institute of Business

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Practical Knowledge of Singapore Income Tax and GST-

Accounting Banking & Finance

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Provider: Singapore Chinese Chamber Institute of Business

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Certificate in Financial Accounting

Accounting Banking & Finance

这个课程能够让完全没有财务会计知识的学员，在最短的时间内了解最基本的会计词汇。同时，课程也会运用最实际的例子对资产、负债及业主权益之运作及管理进行充分的评述，而且运用所学之知识对实际财务报表进行分析。所有会计词汇都以中英文表达。

Provider: Singapore Chinese Chamber Institute of Business

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Certificate in Understanding China Accounting System

Accounting Banking & Finance

This course is essential for entrepreneurs and individuals with business interestes in China who encounter difficulties in comprehending Chinese financial reports. Conducted in English, it will provide non-China nationals a thorough understanding of China's accounting procedures.

Provider: Singapore Chinese Chamber Institute of Business

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Certificate in Understanding China Taxation System

Accounting Banking & Finance

This Course allows participants to familiarise themselves with China's tax administration system, regulations and relevant tax computations. Besides China Taxation, participants can learn about China tax incentives and tax planning.

Provider: Singapore Chinese Chamber Institute of Business

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Build and Maximise Brand Power

Advertising Sales & Marketing

品牌创建和经营绝不仅限于华丽商标和商店的设计!课程将通过实用和互动的教学方式，循序渐进，让学员学习亲自制定自己的品牌经营计划。在面对削价战频繁, 顾客忠诚度下滑，业绩深受影响, 新起品牌来势汹汹和企业信心受创之际，建立品牌以提高竞争力和业绩决不容忽视。

Provider: Singapore Chinese Chamber Institute of Business

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Strategies for Winning and Retaining Customers in Mandarin

Business Management

To sustain a profitable business does not only include finding new customers, but also by nurturing existing customers. Learn the ropes on how to win and retain customers from our professional trainers. Successful customer retention is about exceeding the customer expectations so that they become loyal advocates for your brand

Provider: Singapore Chinese Chamber Institute of Business

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Complying with the Personal Data Protection Act (PDPA) - the Why, What and How

Business Management

The 2 day course introduces the overview of the personal data protection act (PDPA), the process an organisation could adopt to comply with the act, and identify possible areas of non-compliance. Participants will also learn how to develop a process for handling complaints and breaches, as well as get their organisation started in fulfilling their obligations under the PDPA.

Provider: Singapore Chinese Chamber Institute of Business

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Complying with the Personal Data Protection Act (PDPA) - the Why, What and How (in Chinese)

Business Management

The 2 day course introduces the overview of the personal data protection act (PDPA), the process an organisation could adopt to comply with the act, and identify possible areas of non-compliance. Participants will also learn how to develop a process for handling complaints and breaches, as well as get their organisation started in fulfilling their obligations under the PDPA.

Provider: Singapore Chinese Chamber Institute of Business

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Optimise Performance in Diverse Service Environment

Customer Service

This unit addresses the skills and knowledge required to handle diversity.

Provider: Singapore Chinese Chamber Institute of Business

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Provide GEMS Service (Chinese)

Customer Service

Provider: Singapore Chinese Chamber Institute of Business

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Strategies for Winning and Retaining Customers

Customer Service

To sustain a profitable business does not only include finding new customer, but also by nurturing existing customer. Learn the ropes on how to win and retain customers from our professional trainers. SUccessful customer retention is about exceeding the customer expectations so that they become loyal advocates for your brand.

Provider: Singapore Chinese Chamber Institute of Business

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Build Relationships WIth Customers

Customer Service

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Provider: Singapore Chinese Chamber Institute of Business

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Develop Competency-Based Assessment (CU5)

Education and Training

Competency-based Assessment ï‚· A collection of evidence to demonstrate that a learner can perform or behave according to specific standards ï‚· A form of assessment that is derived from the specification of a set of outcomes articulated in the competency standard(s) ï‚· The assessment outcome that will allow the assessor to make judgment with respect to the achievement or...

Provider: Singapore Chinese Chamber Institute of Business

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WSQ Training: ACTA Integrated CU1, CU2, CU3A, CU4A

Education and Training

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Provider: Singapore Chinese Chamber Institute of Business

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Conduct Competency Based Assessment (CU6) (Chinese) - Updated

Education and Training

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Provider: Singapore Chinese Chamber Institute of Business

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Certificate in Food and Beverage Management

Hotel & Accommodation

This course not only allows students to understand what the F&B business is all about but also provides them with a practical insight into the operations of F&B businesses.

Provider: Singapore Chinese Chamber Institute of Business

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Diploma in Business Administration

Human Resource Management Employment and Recruitment

This diploma is aimed at helping those who wish to equip themselves with comprehensive management knowledge to deal effectively with the rapidly changing business environment. It offers a unique opportunity for students to enhance their understanding of the ”whole enterprise” in its competitive situation. The lecturers for this course include practitioners from the industry and...

Provider: Singapore Chinese Chamber Institute of Business

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