Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Education and Training
Course OverviewThe Graduate Certificate in Education (International Baccalaureate) has been designed to provide you with a deep understanding of the philosophy and concepts underlying the International Baccalaureate®, and the Primary Years Programme (PYP) in particular.The Graduate Certificate in Education (International Baccalaureate) is delivered by the University of Melbourne, and is hosted by...
Provider: ASIAN INTERNATIONAL COLLEGE PTE. LTD.
Human Resource Management
As the business environment in Europe has deteriorated tremendously and the picture in the United States is also not so sanguine, the focus of global commerce has now shifted to Asia. As the third largest economy in the world, and one of the only two Asian members of the Organisation for Economic Co-operation and Development (OECD) which represents 34 of the most developed nations, Japan is one of...
Provider: HRSINGAPORE PTE. LTD.
STEVE WOZNAIK, co-founder of Apple Inc, said that Creativity and Innovation are natural human talents. Why then do we all normally feel uncreative? Professor Tony Buzan explains that Normal is not equivalent to Natural. Tony believes that we have been ‘educated’ out of creativity.This course will enable you to unleash your natural creative self. Learn from the guru of creativity Tony Buzan, ho...
Provider: Management Development Institute of Singapore (MDIS)
As the world becomes smaller because of the advent of quick transportation and the mobility of talents and skills across countries, the workplace has become more cosmopolitan. Everyone is now expected to work with colleagues from all walks of life.ObjectivesUpon completion of this workshop, participants will be able to;Recognise the benefits of diversity in the workplaceBuild awareness of differen...
Productivity & Innovation
Developing a razor sharp memory is achievable and attainable by everyone. Having an excellent memory will make you more productive and effective within your organisation. You can remember anything and everything that you want, if you know how it is done.In this workshop you will learn to customise the various memory enhancement techniques to help you remember your work schedule, project mana...
Personal Development,Education and Training
Clear business communication is essential to getting your message across and proposal accepted. Why let lapses in grammar mar your message? This course troubleshoots and clears up your doubts about problem areas in writing. You will learn how to manipulate the English Language to your advantage to emphasise your message.Course Outline:Identifying the objective of the writing to attain the desired ...
Provider: Marketing Institute of Singapore
Leadership and People Management,Education and Training
For those pursuing an internationally recognised accreditation, this highly successful Coach Accreditation Program leads to the International Association of Coaching (IAC®) Masteries™ Practitioner designationWHAT will you learn?The IAC® Coaching Masteries™ are the focal point of this Coach Accreditation Program.On completion of the program, you will be able to apply ...
Provider: ODE Consulting
Personal Development
Why is teamwork important?How effective are you as a team member? How do others perceive you? Do you accomplish most of the tasks at work alone or as a team? Do you foresee that in the near future, you will be in a situation where you need to leverage team intelligence even more?Challenges and opportunities at work need us to interact with others. Workplaces have evolved into playgrounds where exp...
Provider: BEYONDWORDS TRAINING PTE. LTD.
Certificate of English Language at 3 different levels are intended for candidates who wish to achieve a quality and internally recognised qualification in English as English Language requirement for entry into various courses offered within MMI Academy. The Certificate of English Languages are skills based qualifications that have been designed to develop and assess a candidate’s ability to...
Provider: MMI ACADEMY PTE. LTD.
According to a survey conducted worldwide, typically we experience many different specific emotions at varying levels of intensity on any given day, yet there is a lack of emotional awareness among two-thirds of the world’s population, who are unable to identify, comprehend or manage their own emotions. We need to recognise that our emotions are governing our body. Research has also indicte...
Everyone has potential to excel and be successful in work and life. However, negative thoughts and influences prevent people from achieving their goals in life. Limiting beliefs steal, kill and destroy a person’s self esteem and significance.When such obstacles are removed the person will be able to soar like an eagle!ObjectivesUpon completion of this workshop, participants will be able to;Disco...
Business Management
Design is more than just making products pretty – it’s a Business Strategy and Innovation tool. Nor do designer thinkers need to be designers. So what is Design Thinking? A design mind-set is not problem-focused, it's solution focused, and action oriented. It involves both analysis and imagination in problem-solving. Design thinking is at the core of effective strategy development and organiza...
Provider: IMPRESS TRAINING PTE. LTD.
Employment and Recruitment,Human Resource Management
With increasing diversity in the workplace today resulting from employees of different age, nationalities and cultural backgrounds, organisations face additional challenges in people management. One of the greatest challenges that managers and executives who are accountable for employees have to deal with is to manage workplace grievances and when necessary, enforce discipline.Workplace grievances...
Leadership and People Management
Change comes to organisations and its people more often than people are comfortable with. The discomfort that change brings can rattle an organisation and cause much disruption to team work, business processes and employee morale, ultimately adversely affecting business results.But all is not lost in the game of change – savvy companies have learnt to embrace change and created agility within th...
Upgrade your people skills with tools that will help you reach your professional goals! This one-day programme provides skills you can implement immediately to help you project confidence and authority. It also ensures that you create a positive and professional image that will impress your customers and draw their attention right away, melting any of their apprehension and meeting thei...
Customer Service
Frustrated and burnt out trying to put on another smile for the never satisfied customer?Is service excellence all about pleasing the customer who only seems to want things his way? Isn’t there a way to get customers and keep them for life without reading off a standard operating procedure? How can one manage difficult situations confidently instead of getting run down by the customer each time?...
There is one certainty in any organisation; change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the Basic Managerial Skills.These people may not necessarily be Managers only, they can be anyone who has subordinates or needs to work with a group of people (e.g. in a project). The Top Management sets the vision and t...
Confidence is the fuel that empowers you to maximise your performance, potential and profit. Contrary to what we may think, confidence has nothing to do with our education, culture, wealth, job or status in society. We all know successful people who ‘have it all’ yet lack self-esteem, leading them to be miserable and finding fault with everything, constantly looking for happiness from an exter...
Today, presentations and public speeches are very much a part of every executive’s responsibility. What distinguishes the successful professional from everyone is the ability to speak confidently to influence and inspire any audience.When you speak, it is important that your message is delivered in an interesting and easily understood manner. Our communication skills reflect our ability and conf...
At the end of the course, participants should be able to: Apply the organizations vision, mission and values to create exceptional service for diverse customers Recognize own role in the service value chain Recognize different types of customers and appreciate that their needs and expectations are different from one another Enhance customer experience through respective service touc...
Provider: CAPELLE ACADEMY PTE. LTD.