Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Customer Service
Provider: TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge todevelop a framework to resolve organisationalconflict, grievances and disputes. It includesdeveloping a conflict management framework,consulting key stakeholders and reviewing theconflict management framework to maintain orenhance positive employee relations.1. Develop a framework for managing conflict, grievances and disputes, taking into considerati...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
REVIEW AND DEVELOP SERVICES AND PROGRAMMES CAPABLE OF MEETING COMPLEX CLIENT NEEDS.
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
8 Core Units • Develop & Implement Business Strategies • Comply With Legal Requirements • Develop & Implement Budget • Manage Training • Hire Staff • Appraise / Evaluate Staff • Manage Loss Prevention • Conduct Situational Analysis
Provider: SINGAPORE SPA INSTITUTE PTE. LTD.
Provider: CERTIS CISCO SECURITY PTE. LTD.
If you do not have a properly drafted contract, when it goes to Court, the parties involved will incur additional cost, loss of manpower and resources. Many companies assume nothing will go wrong with a construction contract, and this is wrong.Key essential clauses such as LD clause, governing law clause, payment and other terms will be discussed. Participants will appreciate these clauses better,...
Provider: INFINITE ACADEMY PTE. LTD.
Duration: 16 hours (incl. 1 assessment hour) (2 days)Attendance: 100%Graded Assessment: Written Assessment (1 hour)Certification: Statement of Attainment (SOA) by Workforce Development Agency (WDA)Course Medium: EnglishCourse OverviewThis unit provides learners with knowledge and skills to be a Risk Management Champion for the organisation in reducing risks at source by managing the risk managemen...
Provider: AVANTA GLOBAL PTE. LTD.
Education and Training
The overall objective of this programme is to allow principals, instructors, and middle to senior government officials of education ministry from different countries to gain an insight into the TVET system of Singapore and learn about Institute of Technical Education (ITE)’s experience in its TVET administration and delivery.This will be carried out through a programme which comprises of sharing...
Provider: ITE EDUCATION SERVICES PTE. LTD.
Domestic Cleaning
Learning objectives:Prepare for cleaning activitiesRemove dust, debris, soilage and spillage from sanitary fixtures and fittings, toilet walls/ partitions and toilet floorsClean toilet floorsClean toilet walls/partitions and surfaces with high user contactReplenish consumable items in sanitary areaReinstate work area ...
Provider: INTEGRATED TRAINING CONSULTANTS PTE. LTD.
This unit covers knowledge and application skills required to manage a diverse service environment. It involves promoting inclusiveness, building team cohesion and managing diversity challenges and opportunities that may have implications on service delivery.
Provider: Service Quality Centre
This course aims to equip the learner with an understanding of Knowledge Management concepts, its role in an organization and how ICT tools are used in Knowledge Management. The skills include using relevant ICT tools in Knowledge Management and to resolve related problems.
This unit covers knowledge and application skills in demonstrating the organisation’s service vision, and recognising the role that one plays in contributing to the service vision.
This unit covers knowledge and application skills in managing service quality and customer satisfaction in an organisation. This involves recognizing the importance of the organisation’s service standards, assessing service performance gaps, communicating and monitoring service performance levels
This unit covers knowledge and application skills in managing the organisation’s business excellence journey in a holistic and integrated manner. It includes planning for business excellence, assessing the organisation’s level of business excellence, managing improvements for business excellence as well as sustaining business excellence.
STRUCTURE AND CONTENTThe diploma programme consists of 8 subjects and may be completed in 8 months.Introduction to ManagementAccounting for ManagersQuantitative AnalysisEconomics IIssues in International BusinessPersonnel ManagementProject ManagementMarketing PrinciplesDELIVERY AND ASSESSMENT METHODSDelivery MethodThe curriculum is taught over 4 terms of 8 weeks with each term covering 2 subjects....
Provider: KAPLAN HIGHER EDUCATION INSTITUTE PTE. LTD.
STRUCTURE AND CONTENTThe diploma programme consists of 8 subjects and may be completed in 8 months.Introduction to ManagementAccounting for ManagersQuantitative AnalysisEconomics ILabour Management RelationsPersonnel ManagementTraining and DevelopmentInternational Human Resource ManagementDELIVERY AND ASSESSMENT METHODSDelivery MethodThe curriculum is taught over 4 terms of 8 weeks with each term ...
Community and Social Services
You love to extend your helping hands to others in need and want to do your part for the society. If this statement describes you, you should join the Nitec in Community Care & Social Services course and you will learn to plan and implement community-based activities/events, and organise and facilitate meaningful activities for clients/residents and their families. You will also learn to ...
Provider: Institute of Technical Education