Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Personal Development
Provider: Institute of Singapore Chartered Accountants
Human Resource Management Employment and Recruitment
Provider: INTELLISOFT SYSTEMS
Manage Recruitment and Selection of Security Personnel Equips security personnel at managerial level with the knowledge and skill to recruit and select manpower according to the needs, objectives and policies of the agency.
Provider: Security Industry Institute (SII)
Education and Training
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Provider: SEED INSTITUTE PTE. LTD.
Leadership and People Management
At the end of the course, learners will be equipped with knowledge, skills and attitudes to cultivate harmonious and productive relationships in the workplace. They will be able to build workplace relationships, promote workforce diversity and manage conflict effectively.
Provider: SERAPHCORP INSTITUTE PTE. LTD.
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Customer Service
The workshop aims to enhance the skill levels of front-line retail workers in the provision of excellent service to anyone whom they come into contact with at work. It also aims to instill the Art of Service mindset with emphasis on creating positive experiences for the customer. Topics covered include: Building an Art of Service mindset Creating Positive First Impressions The Communication Proce...
Provider: Singapore Retailers Association
Places are still available for the next run of this workshop for early childhood teachers on 16th and 25th September . This course is conducted for ECDA by Sheila Wee of Storywise and enjoys enhanced funding under WDA Skills Connect.
Provider: STORYWISE
Your technical competent skills got you promoted. How you influence your staff, get them to co-operate with you, how you manage your boss/es, and influence them, is a totally different set of skills. You are sandwiched in between this can be painful. Come, join us in this popular workshop you will gain to apply easy-to-do steps to motivate your staff, win your boss/es over, and deal with dif...
Provider: ACES PERFORMANCE LLP
Module 1 – Employee Resourcing and Contracts of Employment HRM Overview Recruitment & Selection Process Job Orientation & Job Analysis Contract of Service – basic employment laws Module 2 – Managing Human Resource and Payroll Administration Human Resource / Employee Records Welfare and Benefits Administration Employment of Foreign Labour Payroll Administration Determining Basic / Gross Rat...
Provider: SHRI ACADEMY PTE. LTD.
Personal Branding is how we market ourselves to others. Many successful people use personal branding as a career strategy for creating value, expert positioning, and as a way to increase audience size and attention and eventually accomplish career success.Outline:Understanding Personal BrandingWhat is Personal Branding?Ways to market yourself to the worldKnow what other people think of youThe Succ...
Provider: HRM SKILLS PTE. LTD.
Provider: A2V CONSTRUCTION SERVICES PTE LTD
Provider: ACADEMY FOR CORPORATE MANAGEMENT PTE. LTD.
This unit covers knowledge and application skills in understanding the importance of service innovation and the methods and opportunities that are available for a service staff to generate ideas that contribute to service innovation. Course Content 1. Recognise the importance of service innovation in the organisation 2. Generate potential service innovation ideas to transform the customer experie...
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
This unit addresses the skills and knowledge to coach individuals for service performance. It involves identifying the coaching needs of individuals, and preparing and delivering a coaching plan. It also includes the use of coaching techniques to close service gaps and monitor the progress of individuals for improvements in service performance. Course Content 1. Recognise the role of a coach in co...
This course addresses the skills and knowledge required to lead the implementation of vision at operational levels within an organisation. It covers facilitating the implementation of strategy, promoting compliance with corporate governance requirements and providing direction to others.
The Diploma in Business Practice (Accounting) aims to provide participants with an understanding of broad-based business operations that allows them to see beyond their functional area of work and to develop specific skills in accounting and finance so as to apply the knowledge learnt to their respective job function and to be able to perform at a higher level. Modular Certificate in Business Ski...
Provider: Nanyang Polytechnic
To enable participants to acquire sufficient breadth of knowledge, deeper insights and greater understanding of HRM today. To provide participants with a structured training for personal and career development and job knowledge. It is also an endorsement of their competence in attaining both academic and practical understanding of the subject matter. Post-Diploma Certificate in HR and Talent Mana...