Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Course ObjectivesConstrained by time and resources and looking for a specific course to upgrade yourself? Ascott Centre for Excellence is aware of the training challenges you are facing. We are happy to offer all our WSQ Certificate in Hotel and Accommodation Services, WSQ Advanced Certificate in Hotel and Accommodation Services and WSQ Diploma in Tourism on a modular basis.Course Outline - Evalu...
Provider: ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD
Human Resource Management
Singapore has enjoyed several decades of sustained industrial harmony, and this has become a key competitive advantage in attracting investment. Moving forward, management and unions/employees should work even more closely together to foster the synergistic partnership to achieve business excellence. The relationship between management and employees is vital as it a...
Provider: HRSINGAPORE PTE. LTD.
This one day workshop is designed for new entrants to the training field; for those involved in the day-to-day operation of training programmes and also for those who are expected to support the training function.This workshop focuses on the training coordination aspects and it also provides hands-on practice on how to organize a training event starting from the initial phase to the end-of-trainin...
The continuing growth of the Indian economy provides significant business opportunities but for many HR professionals it represents a major challenge – a new and different legal framework, coupled with differing approaches to managing people.This one day seminar will introduce you to the major items of employment legislation and link them to the day to day practical handling of human resources i...
The Ministry of Manpower (MOM) introduced significant changes to the labour legislations, related regulations and policies, including the Employment of Foreign Manpower Act, Foreign Manpower Policies, and Employment of Foreign Manpower Regulations. The thrust of the change mainly focused on moderating the growth of foreign manpower, enhancing productivity and more i...
Commonality of language can sometimes be an impediment instead of an advantage to cross-cultural communication as it disguises the differences of thinking and approach.On the other hand, when dealing with cultures with obvious ‘differences’ with regards to language, religion, values and behaviours, etc., people seem...
The most common challenges experienced in implementing business partners generally relate to developing the role appropriately. Almost half of respondents whose organisations have introduced HR business partners agree that they have been drawn into activities that are not relevant to the role and just under half recognize that there has been tension between respondin...
This unit addresses the skills and knowledge required to lead the development, implementation and review of manpower planning strategies. It covers identifying, aligning and evaluating effectiveness of manpower planning in the organisation.1. Identify manpower planning requirements 2. Facilitate the alignment of manpower planning activities with people management/human capital strategies ...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Leadership and People Management
Programme ObjectivesThis programme equips team leaders, supervisors and managers with the leadership skills and knowledge to develop team members’ skills and motivate team members to learn how to effectively support their leaders. It covers competence building to identify and address skill development requirements, and motivate team members towards self development , teamwork and independent per...
Provider: ACES LEARNING HUB PTE. LTD.
Education and Training
Course OverviewPreschoolers are curious and enjoy exploring their environment. As young investigators, their interest and excitement at wanting to know about significant events and phenomena in their environment engages their hearts and minds. Through their engagement in projects, children's learning is enhanced as they are provided with opportunities to apply their developing social, emotional, l...
Provider: ASIAN INTERNATIONAL COLLEGE PTE. LTD.
This programme prepares students for the GCE-O level examination, giving them a better understanding and overview of basic subjects comprising of English Language, Elementary Mathematics, Additional Mathematics, Mother Tongue(Mandarin), Principles of Accounts, Combines Humanities (Social Studies, Geography/History) Geography and HistoryObjectives and Expected OutcomesUpon completion, students will...
Provider: ICAS TRAINING AND EDUCATION COLLEGE (ICASTEC) PTE. LTD.
ObjectivesTo provide students with a foundation in the field of psychologyEquip students with the necessary knowledge and skills to progress to the diploma levelIntroduce the basic communications skills in psychology, self and personality development and human conductTouches on the basis elements of psychology thus making the students ready for a smooth progression to the next level of studiesComm...
Provider: Management Development Institute of Singapore (MDIS)
Technical training requires different tactics to design, develop and deliver as compared to non-technical soft skills training. It is a complex, challenging, unique, misunderstood and sometimes a frustrating process.Most technical trainers and instructors are assigned to the job with no formal systematic training grounded on sound learning principles, concepts and practices.ObjectivesUpon completi...
Move from title driven positional leadership to true influence. Improve your leadership skills and better relate to those you lead!Built upon the foundational principles from John C. Maxwell’s best-seller The “5 Levels of Leadership”, explore the 5 Levels and how they impact individuals, teams and organisations. Discover your current level of leadership and develop a step-by-step action plan...
Provider: NEXT U PTE. LTD.
Customer Service
Many professionals ‘struggle’ to find the appropriate words and phrases when asked by their superiors to write an email or a letter to clients. When faced with writing proposals, many ‘freeze’ for loss of words. This workshop presents a step-by-step approach to make writing a breeze when the correct techniques are used.
Provider: HRM SKILLS PTE. LTD.
Course Objectives:
Duration: 1 day
How to develop and creating a "Service Excellence Culture" and creating the positive impression for your businesses
Provider: AAC TRAINING CENTRE
Training and Assessment
Learning Outcomes:At the end of the course, learners certified competent will be able to:Review learners’ profile and adjust training programme to meet their needsPrepare resources needed for training deliveryCreate and maintain a conducive learning environmentFacilitate learning through effective instructional skills and strategiesMonitor learners’ progress and adjust training programmeReview...
Provider: BERNE TA CENTER PTE. LTD.
Air Transport Pilot License is a licence for you to seek if the following statements match with your expectations:Have always known that the career as the airline pilot is the lifelong goal;Have an understanding that aviation trainings require time, persistence, patience and social competence;Boeing, Airbus or similar commercial airliners are the aircrafts of your choice;You are ready to pursue ca...
Provider: MIL-COM AEROSPACE PTE LTD
Personal Development
This highly interactive course will provide participants with an insight into the causes of physical and psychological stress. Participants will learn to identify the symptoms of stress and what can be done to relieve stress at a personal level. They will also be taught how to develop a positive outlook and gain work satisfaction through emotional management including anger management. A holistic ...
Provider: Marketing Institute of Singapore
An effective reward strategy is essential for any organisation to obtain the maximum return from the investment in its workforce and to maximise competitive advantage.This competency-based certification covers the compensation, rewards, pay and performance management functions and qualifies participants as a Certified Human Resource Specialist (Rewards Management) upon successful completion. Durin...