Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
This unit addresses the knowledge and application skills required to translate global and/or regional human resource (HR) strategies, policies, and processes into a local context. It covers engaging with various HR leaders, collaborating with and engaging key stakeholders across various locations, developing local HR strategies, policies and processes which align with wider organisational objectiv...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This unit addresses the skills and knowledge required to manage payroll activities within an organisation. It covers determining the requirements of payroll systems, establishing policies and procedures to support payroll systems and supervising payroll activities.1. Determine organisational payroll management requirements2. Establish policies and procedures for payroll management3. Supervise payr...
This unit addresses the skills and knowledge required to operate an organisation’s people management/human capital information systems. It covers receiving and entering data, generating reports and reporting on issues.1. Input data into people management/human capital information systems2. Produce reports from people management/human capital information systems3. Report on systems issues t...
This unit addresses the skills and knowledge required to process payroll. It covers collating data, as well as calculating and preparing payments.1. Collate payroll data2. Calculate payroll 3. Process payroll paymentsLearning Outcomes1. Collate payroll dataObtain relevant information to perform payroll calculationCheck payments and deductions to ensure accuracy and completenessEnter informati...
Conflicts may arise in the workplace from time to time and it is important for the management and employees to address conflicts, resolve disputes and restore peace and productivity in the workplace.1. Analyse labour policies2. Apply to the organisation's grievances procedure3. Learn appropriate communication techniques to establish positive outcomesLearning Outcomes1. Prepare to Address Grie...
This unit addresses the skills and knowledge required to provide support to organisational events. It covers the planning, implementation and closeout of a range of events and activities.1. Participate in event planning and set up2. Conduct promotional activities3. Follow up with post event activitiesLearning Outcomes1. Participate in event planning and setupIdentify costs and resource requirement...
This unit covers the provision of support to manage acquisition and serials work. Skills include managing workflows within acquisitions and serials maintenance work; troubleshooting problems in ordering, subscription and renewing of serials, receiving, invoicing and recording in the library system; monitoring budgets, commitments and expenditures; preparing reports for management; managing publish...
Provider: National Library Board
Relevance of Business Architecture Business architecture is the blueprint that aims to fulfil the business strategy. It is an operating model designed to operate in unison amongst its various components, these components are Goals, Facades, Processes, Entities and Communication. By modelling these components, the Business Architecture created and maintained enabled the business to intentionally ...
Provider: NATIONAL UNIVERSITY OF SINGAPORE
Leadership and People Management
The need for improving the management and governance of IT is currently more important than ever before. It has come to the fore as IT has moved to centre-stage in many if not most organisations, consuming significant resources and impacting business in dramatic ways. Senior IT and business executives need to be able to manage and govern IT to ensure alignment with business and to fulfil business ...
Provider: NEXUS ACADEMICS TRAINING CENTRE PTE. LTD.
Module 1- Team Leadership Learn the 4 stages of team development and characteristics of an effective team Understand how leadership is essential in the building of an effective team Develop self awareness in the dealing with change through different team leadership styles & practices Acquire skills of interpersonal communication and communication across differences
Provider: ONG TENG CHEONG LABOUR LEADERSHIP INSTITUTE
Module 3 Organisational Development Gain a basic understanding of organisational development Know the fundamentals of training evaluation Know proactive policies on training and retaining older workers Understand occupational health and safety issues which includes the following: - Factories Act - Workmen compensation - Workplace health programmes
Module 3 Helping members and better future for all Gain a deeper understanding of basic counselling skills Learn how to better counsel members in need Understand current issues affecting the Labour Movement
Module 1 Essentials of HRM Understand Human resource management Learn about job sizing and evaluation Know about compensation management
On completion of this unit, the learner will have knowledge and application skills in supervising staff and be able to apply them to the workplace.
Provider: PROJECT DIGNITY PTE. LTD.
Customer Service
On completion of this unit, learners will acquire the knowledge and skills to handle and respond effectively to the needs of customers in water supply customer feedback by the application of the organisation's standards and processes.
Provider: Public Utilities Board
Education and Training
TEACHER-CHILD interaction and classroom management are essential aspects of teaching in preschool setting. The course adopts a diverse learning approach which includes individual and cooperative learning, role play, video, games, practice-based learning, and reflection.
Provider: SEED INSTITUTE PTE. LTD.
To provide leaders and managers with knowledge, skills and attitude to manage achievement of results of their teams effectively; and to enable personal and professional growth. • Develop team plans • Manage and reward team performance • Monitor implementation of team plans
Provider: SERAPHCORP INSTITUTE PTE. LTD.
Develop a Competency-Based Assessment CU 5 Prepare an assessment plan Develop competency-based assessment tools Validate assessment plan
Provider: SIGMA SOLUTIONS HRD CONSULTANTS PTE. LTD.