About this Course

Upgrade your people skills with tools that will help you reach your professional goals!  This one-day programme provides skills you can implement immediately to help you project confidence and authority. 

It also ensures that you create a positive and professional image that will impress your customers and draw their attention right away, melting any of their apprehension and meeting their expectations.

Objectives

Upon completion of this workshop, participants will be able to;

• Project a positive corporate image through an understanding of the principles of personal grooming
  
• Conduct confidently in regulatory work and official social functions with people from different cultural and social backgrounds
  
• Build rapport and relationships through networking and small talk, converting strangers into potential customers
  
• Target Audience
  
• For Mid-Level Management, Marketing, Sales Executives and Executives who meet high-valued clients should attend the course to sharpen their social or international skills. 
  

Duration

One day

Curriculum

• Eye Contact / Eye Signals
  

1. Various Eye Signals for Business and Social Environment
   
2. How to Maintain Correct Eye Contact
   

• Improve Mingling Proficiency
  

1. How to Improve Your Small Talk Ability
   
2. Subjects for Small Talk
   
3. How to Enter and Exit from Groups of Customers
   
4. Positive and Negative Body Language
   
5. Deportment and Posture
   

• Handshaking
  

1. Various Ways of Handshaking that Reveals Your Personality
   
2. Power Points for Handshaking
   
3. International Ways of Handshaking
   

• Introductions
  

1. How to Introduce Yourself with Confidence and Authority
   
2. Protocol for Business Introductions
   
3. Formulas for Proper Formal and Informal Introductions
   

• Remembering Names
  

1. Formulas for Remembering Names
   

• Business Card Protocol
  

1. How to Present The Business Card
   
2. How to Make Your Business Card an Effective Visual Communications Package
   

• Social Etiquette
  

1. How to Handle the Opposite Sex with Graciousness when Opening Doors, Seating Them, Opening Car Doors, Climbing Stairs and Walking on Pavement
   

• Your Image is Showing
  

1. Importance of Creating Positive First Impressions
   

• Plan Your Career Wardrobe
  

1. Basic Career Wardrobe
   
2. Traditional Business Attire for Men / Women
   
3. Combining Ties, Shirts, Pants and Suits for Maximum Visual Impact
   
4. Clothes to Suit Different Women Body Proportions
   
5. Guidelines on Shoes, Socks, Belts, Watches, Handkerchiefs, Briefcases and Other Accessories for Men
   
6. Guidelines on Shoes, Pantyhose, Jewellery, Belts, Briefcases and Other Accessories for Women
   

• Formal and Informal Dressing to Meet Other Officials/Guests
  

1. White Tie
   
2. Black Tie
   
3. Black Tie Preferred / Optional / Invited
   
4. Formal / Informal
   

• Psychological Association of Colours
  
• Colour Tips to Help You Project Your Professional Image
  
• Selecting the Right Colours for You
  
• Colour Coordination
  
• Guiding Principles to Harmonising Colours
  

• Colour to Project Professionalism and Confidence
  

Rate this course:

Log in to submit

Comments