Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Hotel & Accommodation
Programme OverviewIt is a Singapore Workforce Development Agency (WDA) accredited program, upon completion of which, participants will receive a Statement of Attainment (SOA) in WSQ Follow Food and Beverage Safety and Hygiene Policies and Procedures. It will also lead to knowledge and skills in maintaining safety and hygiene when handling, cooking and storing food and beverages.The objectives of ...
Provider: AT-SUNRICE GLOBALCHEF ACADEMY PTE. LTD.
service Management
Equipping learners in service jobs and environments with the mindset to engage in service innovation initiatives, this programme aims to cultivate a service innovation mindset by first providing them the fundamentals and need for service innovation. Learners will attain the ability to identify innovation opportunities and generate ideas in the areas of transforming their customer experiences. Serv...
Provider: NEXT U PTE. LTD.
Legal
The Employment Act is the key legislation that governs employer and employee relationship in Singapore. It forms the basis for employee and employer’s working terms and conditions and rights and obligations of employment.The Ministry of Manpower (MOM) has announced changes to the Employment Act Singapore (EA) which will ensure better protection for Professionals, Managers and Executives (PM...
Provider: HR LAW ACADEMY PTE. LTD.
Productivity & Innovation
Do you want to help others feel confident by improving the health of their “crowning glory”?You will learn to identify and analyse hair and scalp conditions and provide hair & scalp therapy and treatments. You will also play an important role in providing advice on hair care and nutrition.Acquire knowledge and skills which are highly relevant to the industryHandle salon operations.Pr...
Provider: Institute of Technical Education
Human Resource Management Employment and Recruitment
It is no doubt that in many companies, there is already a culture of line managers working closely with HR in order to address people management responsibilities. However, it is also clear that line managers felt vulnerable about taking on more of what they saw as traditional aspects of the HR-role- such as dealing with poor staff performance-without direct access to HR support and undertaking add...
Information and Communications
Working professionals require essential assertiveness skills that would make them more respected by those working with them.The modern culture also demands that the staff get their points across with flair. In addition, they are expected to contribute to the organisations while taking on a lot of stress and responsibilities.Assertiveness Training will give the participants an insight into the ways...
Provider: Management Development Institute of Singapore (MDIS)
Food and Beverages
COURSE OBJECTIVES/AIMSThe Diploma in Culinary Arts was written to address the need for skilled kitchen staff to work in restaurant kitchens. Kitchen careers are not popular among jobseekers as they are often thought of as lowly-paid jobs with long hours and poor prospects. In reality, they are rewarding jobs which not only require specialised skills but also creativity in the planning of nutritive...
Provider: AEC COLLEGE PTE. LTD.
The Diploma of Management provides core leadership training aimed at the professional who is qualified, skilled and confident in their profession and aspires to be a manager.About the course :At Guilford Training Centre, we are proud of our practical and theoretical approach to teaching. We take great pride in our links with our industry and understand that our role i...
Provider: GUILFORD TRAINING CENTRE PTE LTD
Programme OverviewThis WSQ Certificate programme is intended for adults seeking knowledge and skills in food and beverage service and wish to apply their learning to the workplace. It presents basic principles and practices of table set up, customer interaction, food and beverage service, facility re-instating etc. while emphasizing the importance of meeting the needs and, whenever possible, excee...
Would you like to put a smile on someone’s face by helping to improve customer service levels?This course allows you to learn to develop a customer-centric and service mindset to deliver a professional experience to every customer. In addition to routine administrative functions, you will also learn to manage customer contact solutions and use customer relationship management to profile and anti...
Work Injury Compensation is a benefit mandated by the Work Injury Compensation Act (WICA). In Singapore, as long as an employee is working under a contract of service, he will be covered under the WICA. Regardless of how safe an employer may try to make his workplace, on-the-job accidents and job related illnesses unfortunately may still occur. Workers’ compensation has become increasingly...
Accounting
In this course, you will learn to prepare final accounts, cost accounts and tax computations for various entitiesAcquire knowledge and skills which are highly relevant to the industryPrepare final accounts for various entities.Prepare cost accounts.Prepare tax computations.Handle oral and written communication in a business/workplace environment.Produce quality customer service.Produce office docu...
Engineering
If you want to contribute to the human touch of the banking industry, you should join this course now! This course provides students with the skills and knowledge in frontline banking and financial services to individuals and organisations.Acquire knowledge and skills which are highly relevant to the industryHandle oral and written communication in a business/workplace environment.Provide quality ...
Programme Overview:The assessment will cover a range of skill and knowledge competencies required at the basic level of food production and upon successfully meeting the passing criteria, the candidate will be awarded WSQ Certificate in Culinary Arts. (FB-CRT-04-1)Assessed Competency Units Maintain Quality Control ProceduresMaintain Food & Beverage Production EnvironmentPrepare Mise En Pl...
Programme Overview WSQ Provide Specialty Coffee Service is a Singapore Workforce Development Agency (WDA) accredited program upon completion of which, participants will receive a Statement of Attainment (SOA) in WSQ Provide Specialty Coffee Service. The objectives of WSQ Provide Specialty Coffee Service are:To equip the learner with the foundations of preparing and serving various specia...
Education and Training
There is one certainty in any organisation; change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the Basic Managerial Skills.These people may not necessarily be Managers only, they can be anyone who has subordinates or needs to work with a group of people (e.g. in a project). The Top Management sets the vision and t...
Information and Communications Transportation and Storage
Imagine having to climb up the stairs everyday to make it home, or having to scale flights of steps to make it to your favourite shop in the mall.Apply for this niche course and learn how to move people via lifts and escalators! You will learn to diagnose, troubleshoot and rectify defects and faults in lift and escalator installations, perform lift rescue operations, maintain and replace lift and ...
Business Management
Global shortage of talent has posed considerable challenges to organisations. Some related issues that HR professionals and senior management must deal with include lower birth rates, retirement of the baby boomers, changes in life styles, fast pace of changes in technology, influence of social media in the workplace, competition for skilled employees, workforce diversity and challenges in employe...
At work, you may find expression of certain emotions can adversely affect your relationships with others. One such difficult emotion is anger. While anger is natural and healthy, it can become a serious problem if not managed well.When anger is frequent or overwhelming, it hinders work performance significantly. Also as Managers and Executives, we may be called upon to deal with angry colleagues. ...