GUILFORD TRAINING CENTRE PTE LTD

About GUILFORD TRAINING CENTRE PTE LTD

Guilford Training Centre was established in 1997 dedicated to prepare future leaders in the hospitality industry. It is a registered premier further education and training institute in Singapore. Guilford Training Centre has a unique dual approval from two government agen?cies, The Council For Private Education (CPE) and Singapore Workforce Development Agency (WDA). The Centre provides further higher education programs and WSQ competency based training programs at different certification levels. It offers a unique opportunity to study in the city location of Singapore for WSQ and internationally accredited qualifications that are tailored to employment opportunities. The Centre also have the latest facilities and learning techniques to enhance the development of new skills, continue with further study and move into employment.

Provider Summary

Areas of Training Food and Beverages Workplace Safety and Health Human Resource Management Hotel & Accommodation Employment and Recruitment Customer Service Wholesale and Retail Trade Tour and Travel Services Productivity & Innovation

38 Available Courses from GUILFORD TRAINING CENTRE PTE LTD

Interact with Guests (English)

Customer Service

This unit aims to equip the learner with the knowledge and application skills in interacting with and serving food and beverage guests and be able to apply them to the workplace

Provider: GUILFORD TRAINING CENTRE PTE LTD

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Deliver Service Excellence

Customer Service

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Maintain Food and Beverage Service Environment (English)

Food and Beverages

This unit aims to equip the learner with theknowledge and application skills in maintainingfood and beverages service environment andbe able to apply them to the workplace Competency Elements :• Clearing, Wiping and Resetting Tables• Maintaining Carpets/Floors• Monitoring Food Service Areas• Performing Closing Duties Training + Assessment hours : 9hours

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Prepare Non-Alcoholic Beverages (English)

Food and Beverages

This unit aims to equip the learner with the knowledge and application skills in preparing for non-alcoholic beverages and be able to apply them to workplace.Competency Elements :• Setting up and preparing non-alcoholic beverages• Reconstituting beverage mixes• Brewing coffee• Preparing tea Training + Assessment hours : 8.92hours

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Prepare and Serve Alcoholic Beverages

Food and Beverages

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Prepare and Serve Coffee and Tea (English)

Food and Beverages

This unit aims to equip the learner with the knowledge and application skills in preparing and serving coffee and tea and be able to apply them to the workplace Competency Elements :• Assembling equipment and ingredients for coffee & tea service• Brewing coffee• Brewing tea• Serving coffee & tea Training + Assessment hours : 13.5hours

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Prepare for Service(Mise en Place) (English)

Food and Beverages

This unit aims to equip the learner with theknowledge and application skills in preparing forservice and be able to apply them to workplace.Competency Elements :• Checking set-up of outlet• Preparing mise en place• Setting tables Training + Assessment hours : 9.17hours

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Process Payments (English)

Food and Beverages

On completion of this unit, learner will have theknowledge and application skills in processingpayments and be able to apply them to theworkplace. Competency Elements :• Setting up cash stations• Posting and issuing bills to guests• Processing payments• Correcting errors• Closing out cash stations Training + Assessment hours : 9.42hours

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Provide Quality Control for Service

Food and Beverages

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Provide Wine Service (English)

Food and Beverages

This unit aims to equip the learner with theknowledge and application skills in provide wineservice to workplace. Competency Elements :• Describe and recommend wine• Open and serve sparkling wine• Open and serve wine• Decant and serve wine Training + Assessment hours : 26hours

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Coordinate Food and Beverage Service

Food and Beverages

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Supervise Bar Service

Hotel & Accommodation

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Implement Loss Prevention

Human Resource Management Employment and Recruitment

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Supervise Staff

Human Resource Management Employment and Recruitment

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Conduct Orientation and Training

Human Resource Management Employment and Recruitment

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Maintain Inventories

Tour and Travel Services

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Promote Tourism

Tour and Travel Services

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Maintain Display (English)

Wholesale and Retail Trade

On completion of this unit, the learner will haveknowledge and application skills in maintainingdisplays and be able to apply them to theworkplace. Competency Elements :• Planning displays• Setting up displays• Maintaining displays Training + Assessment hours : 9.33hours

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Maintain Safe and Secure Working Environment (Chinese) 1

Workplace Safety and Health

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Maintain Safe and Secure Working Environment (English)

Workplace Safety and Health

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