Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Wholesale and Retail Trade
On completion of this course, participants will acquire knowledge and skills to manage customer relations management system in a retail environment.
Provider: Singapore Institute Of Retail Studies (SIRS)
On successful completion of this course, participants will acquire the knowledge and skills to manage staff training and assessment
This course specifies the skills and knowledge in Monitoring Visual Merchandising Presentation.
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On successful completion of this course, participant will have the knowledge and skills to provide advice on furniture products.
This course addresses the skills and knowledge required in the supervision of housekeeping standards
On successful completion of this course the participant will have the knowledge and skills to contribute to the buying of merchandise in a retail environment
The Certificate in Supply Chain Management aims to develop students with the principles and techniques of supply chain practices in a contemporary organisation. More specifically, this course aims to provide students with the working knowledge of warehousing, economics, as well as international trade and communication skills that are desired in the supply chain function.
Provider: SIPMM ACADEMY PTE. LTD.
This course provides a good understanding of the skills, knowledge and trends associated with a retail operation in a furniture industry. Learners will be equipped with the fundamental knowledge of the furniture retail scene and develop skills in providing advice for the selection and care of furniture products.
Provider: SFIC INSTITUTE PTE. LTD.
This Essential Retail Skills program helps participants to develop skills, knowledge and attitudes that enable them to deliver enhanced service to customers. It specifies the skills and knowledge required to determine customers¿ requirements and sell products and services to meet customers¿ needs and expectations. It will also help participants to develop and maintain professional image that ali...
These two WSQ modules Buy Merchandise and Set up a Retail Business is part of the WSQ Diploma in Retail Management, which was developed within a national standard framework. This training programme will enable and equip participants with knowledge and skills for them to perform buying, merchandising and retail operational roles in the retail industry. Participants will have the opportunity...
Provider: Ngee Ann Polytechnic
Retail Supervisory Management Programme (75 hours) The course is aimed at training supervisory personnel to acquire the fundamental skills and knowledge of effective supervision in retail organizations. Topics covered include: Role of the supervisor in retailing Communication and interpersonal skills Effective leadership Managing time Understanding human behaviour and employee motivation Counsell...
Provider: Singapore Retailers Association
Participants to have the skills and knowledge in Perform Point of Sale Operations and transfer learning to the workplace
Provider: CARRIE ACADEMY INTERNATIONAL PTE. LTD.
The Service Excellence WSQ Supervisory modules provide the participants with skills and knowledge to lead and coach service team with confidence; and improve relationships with customers by applying effective communication techniques and understanding the types of service behaviours that truly make an exceptional difference to the customers. Participants will also learn to encourage and coordinate...
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
The Diploma in Business Administration (Supply Chain Management) programme aims to produce graduates with the knowledge and skills to manage the flow of information, products and services from the suppliers, through the intermediaries, to the customers. Students will acquire the ability to apply the concepts, theory and practices of supply chain management in modern-day business enterprises, and a...
Provider: PSB ACADEMY PTE. LTD.
Provider: GS1 SINGAPORE LIMITED
The WSQ Diploma in Retail Management, developed within a national standard framework, equips participants with skills to become a specialist in the retail industry. COURSE OBJECTIVES Competencies at this level enable participants to demonstrate critical retail knowledge and apply a wide range of capabilities for decision-making in a dynamic environment.
The WSQ Advanced Certificate in Retail Supervision, developed within a national standard framework, equips professionals at the supervisory level with a comprehensive range of relevant knowledge and skills for the retail industry. COURSE OBJECTIVES Competencies at this level enable trainees to demonstrate critical retail knowledge and apply a defined range of skills for resource planning and a...
he WSQ Certificate in Retail Operations, developed within a national standard framework, equips front-line staff with a comprehensive range of relevant knowledge and skills for the retail industry. COURSE OBJECTIVES Competencies at this level enable trainees to demonstrate basic retail knowledge and apply a defined range of skills, and take certain responsibility of functions in their work are...