About this Course
The Service Excellence WSQ Supervisory modules provide the participants with skills and knowledge to lead and coach service team with confidence; and improve relationships with customers by applying effective communication techniques and understanding the types of service behaviours that truly make an exceptional difference to the customers. Participants will also learn to encourage and coordinate the team to participate in the planning, executing, monitoring and evaluating of continual improvements in service delivery.
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Course Info
- Course Provider WILLIAM ANGLISS INSTITUTE PTE. LTD.
- Course Category Business
- Course Price $75
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