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  • Essential Managerial Skills

    Customer Service  

    A manager must be clear about his/her new role in the organization, after a promotion to this appointment. From now onwards, one has to think like a Manager and still continue to interact daily with people they have to work. This workshop provides practical on- the- job resources to make the first critical 100 days effective and thereby consolidate one's role and responsibilities i...

    Provider: HRM SKILLS PTE. LTD.

  • Essential Negotiation Skills

    Personal Development   Workfare Training Support   Workforce Skills Qualifications

    Negotiation is a process whereby two persons or groups strive to reach agreement on issues or courses of action where there is some degree of difference in interest, goals, values, or beliefs. The job of the negotiator is to build credibility with the “other side”, find some common ground (shared interests), learn the opposing position, and share information that will persua...

    Provider: Marketing Institute of Singapore

  • Essential Retail Skills

    Wholesale and Retail Trade   Workfare Training Support   Workforce Skills Qualifications

    This Essential Retail Skills program helps participants to develop skills, knowledge and attitudes that enable them to deliver enhanced service to customers. It specifies the skills and knowledge required to determine customers¿ requirements and sell products and services to meet customers¿ needs and expectations...

    Provider: Singapore Institute Of Retail Studies (SIRS)

  • Essential Retail Skills (AOP)

    Wholesale and Retail Trade   Workforce Skills Qualifications

    no record...

    Provider: Singapore Institute Of Retail Studies (SIRS)

  • Essential Skills for Developing Professional Administrative Staff

    Administration  

    Provider: TRAINING TEAM INTERNATIONAL PTE LTD

  • Essential Skills for Entrepreneurship

    Wholesale and Retail Trade   Workfare Training Support   Workforce Skills Qualifications

    see attached course outline...

    Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD

  • Essential Skills for Managers

    Human Resource Management   Employment and Recruitment  

    Are you experiencing challenges to engage, motivate and inspire your team? How can you achieve results for your team, department and organisational goals through the activities and performance of your team members? Are you able to juggle your people and task skills? Develop your managerial competencies to harness your team members’ potential and enhance your managerial roles and r...

    Provider: EFFECTIVE OUTSOURCE NETWORKS

  • Essential Skills for Managers

    Human Resource Management   Employment and Recruitment  

    BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: have an in-depth self-awareness and understanding of your team’s strengths and weaknesses be equipped to manage both people and tasks better manage more effectively by adapting your style to different people and situations LEARNING OBJECTIVES: Analyse your managerial style, contribution and strengths as a leader in your workplace...

    Provider: The British Council

  • Essential Skills for Negotiation

    Information and Communications   Workfare Training Support   Workforce Skills Qualifications

    At the end of the program, participants will be able to: • identify negotiation outcomes to establish organization’s desired position • prepare for negotiation to understand the other party • use negotiation processes and techniques to achieve desired outcomes...

    Provider: CAPELLE ACADEMY PTE. LTD.

  • Essential Skills for Secretaries and Administrative Professionals

    Administration  

    Why are these skills important?

    As a secretary or administrative professional, you are expected to play many roles in today’s workplace.

    You are expected to streamline office procedures, strengthen working relationships, and support the boss and other colleagues. And you must maintain the right attitude and poise while facing these challenges...

    Provider: BEYONDWORDS TRAINING PTE. LTD.

  • Essential Supervisory Skills

    Customer Service  

    Being in a supervisory role creates a whole new set of challenges for the individual. Supervisors, team leaders and new managers need to build a new set of non-technical skills to add to their current expertise in order get the best out of their people...

    Provider: HRM SKILLS PTE. LTD.

  • Essential Techniques for Drafting and Vetting Tenancy Agreements

    Legal   Human Resource Management  

    The law of landlord and tenancy is always changing and evolving. Despite having a tenancy agreements, there are always disputes arising between the parties.

    During this one day course, participants will be taught the various skills on how tenancy agreement will be secured, inlcuding techniques on how to draft and vet a tenancy agreement...

    Provider: Marketing Institute of Singapore

  • Essential Writing Skills for the Workplace

    Administration  

    Writing as a part of everyday communication has become an essential skill for everyone in the modern workplace. Regularly, we are expected to 'put it in black and white'. The modern use of email as a prime communication tool adds on to the need to master writing skills to get the right message across...

    Provider: EON CONSULTING & TRAINING PTE. LTD.

  • Essential employment laws for line Managers/Supervisors and HR Business Partners

    Human Resource Management   Employment and Recruitment  

    It is no doubt that in many companies, there is already a culture of line managers working closely with HR in order to address people management responsibilities...

    Provider: HR LAW ACADEMY PTE. LTD.

  • Essentials of Finance and Management Accounting for Non-Finance Professionals

    Accounting,Banking & Finance  

    Businesses, like your organisation, exist primarily to generate wealth for stakeholders. Wealth is, more often than not, expressed in financial terms. It is vital that you possess a sufficient level of financial literacy to better understand and perform your role in meeting your organisation's financial objectives, or what we call creating value for your organisation...

    Provider: Marketing Institute of Singapore

  • Essentials of Letters of Credits

    Accounting   Banking & Finance  

    Letters of Credit serve as effective, inexpensive assurance of payment to vendors before the goods get shipped out to their buyers. Learn about the basics of utilising this document in order to facilitate your company’s various logistical processes....

    Provider: Singapore Chinese Chamber Institute of Business

  • Esssential Employment Law and Practice in China (23 Nov 2012)

    Legal  

    Provider: FORTRESS INTELLIGENCE PTE. LTD.

  • Establish Human Resource Management Plan

    Food and Beverages   Workfare Training Support   Workforce Skills Qualifications

    On completion of this unit, the learner will have knowledge and application skills in establishing a human resource management plan and be able to apply them to the workplace. This includes: • developing human resource plan • monitoring human resource plan • rewarding and recognising staff...

    Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.

  • Establish Human Resource Management Plan

    Human Resource Management   Employment and Recruitment   Workfare Training Support   Workforce Skills Qualifications

    Course Objectives

    Constrained by time and resources and looking for a specific course to upgrade yourself? Ascott Centre for Excellence is aware of the training challenges you are facing. We are happy to offer all our WSQ Certificate in Hotel and Accommodation Services, WSQ Advanced Certificate in Hotel and Accommodation Services and ...

    Provider: ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD

  • Establish Measurement & Monitoring of WSH Performance

    Workplace Safety and Health   Workfare Training Support   Workforce Skills Qualifications

    no record...

    Provider: THE SINGAPORE CONTRACTORS ASSOCIATION LIMITED

  • Establish Relationship for Customer Confidence

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    Provider: TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD

  • Establish Relationships for Customer Confidence

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    This programme covers knowledge and application skills to build customer confidence in the organization and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges....

    Provider: Singapore Institute Of Retail Studies (SIRS)

  • Establish Relationships for Customer Confidence

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    The programme provides the learner with the key foundations of what builds customer confidence in the service industry in alignment to Singapore’s Customer Service Index components, starting first with understanding trust from the customers’ perspective...

    Provider: ROHEI CORPORATION PTE. LTD.

  • Establish Relationships for Customer Confidence

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    Provider: TRAINING VISION INSTITUTE PTE. LTD.

  • Establish Relationships for Customer Confidence

    Hotel & Accommodation   Workfare Training Support   Workforce Skills Qualifications

    This is a 2 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate competency units. This unit covers knowledge and application skills to build customer confidence in the organization and to develop customer relationships that build customer loyalty...

    Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.

  • Establish Relationships for Customer Confidence

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    This course addresses the knowledge and application skills to build customer confidence in the organization and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges...

    Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.

  • Establish Relationships for Customer Confidence

    Customer Service   Workfare Training Support   Workforce Skills Qualifications

    Refer to attached...

    Provider: KAPLAN PROFESSIONAL

  • Establish human resource needs of a small to medium enterprise

    Human Resource Management   Employment and Recruitment   Workfare Training Support   Workforce Skills Qualifications

    This unit addresses the skills and knowledge required to address people management/human capital requirements within small to medium enterprises (SMEs).  It covers recruitment and selection, performance management, employee development, payroll and addressing compliance requirements.  

    1...

    Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.

  • Establishing and Implementing An Integrated Management Systems (IMS)

    Productivity & Innovation  

    Acquire knowledge on the integration of Quality, Environmental, Health &Safety Management System. Many organisations are faced with the task of managing their Quality, Environmental, Health & Safety Management Systems in their organisation. Integrating them together will facilitate the effective management of these systems...

    Provider: NEVILLE-CLARKE (SINGAPORE) PTE LIMITED

  • European Floral Design

    Personal Development  

    European style emphasizes color variety in mass gathering of multiple flowers. The major characteristic of European arrangements emphasized the mass display of flowers. Most of the design were large, tall, symmetrical and pyramidal in form.

    What you are going to learn:

    • Theory and history of European floral design
    • The characteristic in style
    • The empha...

      Provider: NOBLEMAN INSTITUTE OF FLORAL DESIGN PTE. LTD.

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