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The British Council

About The British Council

The British Council creates international opportunities for the people of the UK and other countries, and builds trust between them worldwide. We call this work cultural relations. We work in over 100 countries, connecting millions of people with the United Kingdom through programmes and services in the English language, the Arts, Education and Society. We believe these are the most effective means of engaging with others, and we have been doing this work since 1934. Our work in English aims to bring high quality language materials to every learner and teacher who wants them. In developing and post-conflict countries we teach English and train teachers through radio, web and TV broadcasts. We offer over three million UK examinations worldwide, helping people gain access to trusted qualifications to support their career and study prospects. Our work in Education and Society helps transform national education systems, builds more inclusive and open societies and increases young people’s opportunities. We encourage international students to come and study in the UK, and British students to experience life abroad. We bring schools around the world together so young people and teachers from different countries can share with and learn from each other.

Provider Summary

30 Available Courses from The British Council

  • Fine-tuning: Writing Skills for Managers

    Administration  

    improve the style and accuracy of your own writing be better equipped to review your staff’s writing become a guide for team members and colleagues

    Provider: The British Council

  • Minutes of Meetings

    Administration  

    LEARNING OBJECTIVES: Discover how to overcome difficulties in note-taking and minute-writing Understand the conventions and formats for different types of meetings Improve the accuracy of your language

    Provider: The British Council

  • Proposals that Work

    Administration  

    Adapt your writing to fit different readers Structure your proposals so they are easy to follow Write in persuasive language

    Provider: The British Council

  • Customer-focused Telephone Skills

    Administration  

    AFTER THIS WORKSHOP YOU WILL BE ABLE TO: give an excellent impression of you and your organisation give first class service over the phone handle any kind of caller efficiently and correctly

    Provider: The British Council

  • Customer Service Essentials for the Frontline

    Customer Service  

    AFTER THIS WORKSHOP YOU WILL BE ABLE TO: take the stress out of handling difficult situations enjoy your work more represent your organisation better

    Provider: The British Council

  • Manage Your Team Creativity

    Productivity & Innovation  

    This thought provoking workshop equips managers with powerful tools to improve creative thinking in themselves, their teams and their organisations.

    Provider: The British Council

  • Reports that Work

    Administration  

    BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: write reports which are clear, logical and convincing edit your own reports and save time project a more professional image through your report writing LEARNING OBJECTIVES: Organise material into well structured reports Produce accurate sections of a report Write in easy to read language

    Provider: The British Council

  • Success: For Secretaries and Admin Professionals

    Administration  

    This multi-faceted, fast paced workshop will help you manage your work, time, colleagues, customers and bosses with skill and confidence. Working together in small groups, you will use video, roleplay and case studies to improve both your interpersonal and communication skills.

    Provider: The British Council

  • Technical Writing

    Administration  

    This original workshop concentrates on the special skills needed by technical people to ensure their writing has a positive impact on their readers. You will take part in a fun science experiment using household materials which will then form a project running through the workshop. You will write a set of instructions, describe processes, write a short test report and edit documen...

    Provider: The British Council

  • Better Emails & Letters

    Administration  

    BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: feel more confident in your ability to write effective and professional emails understand how to use emails to develop better working relationships know your own strengths and weaknesses and have some specific strategies to improve LEARNING OBJECTIVES:: Adapt your emails and letters to different audiences and situations Plan and or...

    Provider: The British Council

  • Business Writing Essentials

    Administration  

    BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: feel more confident in your knowledge of modern business writing communicate your ideas more effectively in writing be ready to further develop your writing skills for more specialised documents LEARNING OBJECTIVES: Courteous and complete so that it satisfies your readers Clear and concise and therefore easy to understand Correct a...

    Provider: The British Council

  • Customer-focused Writing

    Administration  

    AFTER THIS WORKSHOP YOU WILL BE BETTER ABLE TO: engage customers better even when responding to difficult correspondence know tools and techniques to give others advice on how to write improve your professional image and the image of your organisation LEARNING OBJECTIVES: Consider your customers’ expectations and adapt your writing style to meet their needs Structure and writ...

    Provider: The British Council

  • Editing Skills for Company Publications

    Broadcasting   Publishing and Media  

    BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: edit more confidently present a positive, modern and informative ‘face’ of your organisation achieve memorable, high-impact writing LEARNING OBJECTIVES: Balance corporate purposes and readers’ needs Edit documents to ensure consistent style and clear layout Learn essential editing techniques

    Provider: The British Council

  • Writing for the Web

    Broadcasting   Publishing and Media  

    BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: write online content that creates better impact know how to make your website more reader-friendly create more attractive content LEARNING OBJECTIVES:: Learn how to create impact through language, layout and structure Discover conventions that will help your reader Create useful social media content

    Provider: The British Council

  • Copywriting Essentials

    Broadcasting   Publishing and Media  

    BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: plan and brainstorm ideas that suit your target audience focus on your purpose, product and reader implement techniques to overcome writer’s block LEARNING OBJECTIVES: Improve your ability to create text that sells Write more interesting and creative copy Understand how to ‘get into the head’ of your reader

    Provider: The British Council

  • Handling Difficult Colleagues and Customers

    Customer Service  

    BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: feel more confident about tackling difficult people in your work life better understand the root causes of difficulties know how best to react in a range of difficult situations LEARNING OBJECTIVES: Reflect on why people behave the way they do in difficult situations Learn how to adapt the way you react in different contexts Discov...

    Provider: The British Council

  • Train-the-Trainer: Essential Skills

    Education and Training  

    This hands-on workshop provides trainers, managers, supervisors and HR staff with invaluable facilitation techniques used by top training professionals. Through a series of interactive activities, you will learn how to plan and deliver training sessions that meet the needs of your participants and engage them from opening to ending. On the final day, you will work in teams to prepa...

    Provider: The British Council

  • Effective Mentoring

    Human Resource Management   Employment and Recruitment  

    BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: understand your role as mentor be able to better develop potential in others use your communication skills to make the relationship more successful LEARNING OBJECTIVES: Use mentoring tools to build performance Recognise mentoring boundaries and pitfalls Develop discussions through the mentoring cycle

    Provider: The British Council

  • Effective Negotiation Skills

    Human Resource Management   Employment and Recruitment  

    BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: feel more confident when negotiating positively influence the outcomes of your negotiations achieve win-win outcomes in negotiations LEARNING OBJECTIVES: Apply a systematic approach to preparing for a negotiation Learn how to avoid common negotiating mistakes Practice putting your views across in non-confrontational ways

    Provider: The British Council

  • Essential Skills for Managers

    Human Resource Management   Employment and Recruitment  

    BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: have an in-depth self-awareness and understanding of your team’s strengths and weaknesses be equipped to manage both people and tasks better manage more effectively by adapting your style to different people and situations LEARNING OBJECTIVES: Analyse your managerial style, contribution and strengths as a leader in your workplace...

    Provider: The British Council