About this Course
AFTER THIS WORKSHOP YOU WILL BE BETTER ABLE TO: engage customers better even when responding to difficult correspondence know tools and techniques to give others advice on how to write improve your professional image and the image of your organisation LEARNING OBJECTIVES: Consider your customers’ expectations and adapt your writing style to meet their needs Structure and write responses which have a positive effect on the customer Edit and check your customer-focused writing
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Course Info
- Course Provider The British Council
- Course Category Business
- Course Price $849
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