Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge to develop and implement plans for employee communication. It includes identifying communication objectives, developing an employee communications plan, overseeing the development and execution of the plan, and evaluating the effectiveness of the communication plan. 1. Identify communication objectives that are aligned to organisation’s objective...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This unit addresses the skills and knowledge to enable and empower managers and other nonhuman resource (HR) staff to provide HR services. It includes selecting appropriate training modes for and providing ongoing support to non-HR staff to perform and deliver HR services, in addition to evaluating the effectiveness of HR services to identify areas of improvement. 1. Select appropriate traini...
This unit addresses the skills and knowledge required to manage and analyse human resource (HR) information to support organisational strategic planning. It covers identifying relevant metrics, establishing systems and processes for analytics, developing policies and guidelines and performing statistical analysis for management insights. 1. Identify relevant metrics to measure the impact of HR st...
This unit addresses the skills and knowledge todevelop a framework to resolve organisationalconflict, grievances and disputes. It includesdeveloping a conflict management framework,consulting key stakeholders and reviewing theconflict management framework to maintain orenhance positive employee relations.1. Develop a framework for managing conflict, grievances and disputes, taking into considerati...
This unit addresses the skills and knowledge required to ensure that human resource strategies are aligned to the needs of the business. It covers human resource participation in the development of organisation strategy, as well as managing broader consultative processes within the organisation.1. Represent the people management/human capital function in organisation strategy development2.&nb...
This unit addresses the skills and knowledge required to consider the health and well-being of employees. It covers designing, implementing and monitoring health and well-being programmes..This unit addresses the skills and knowledge required to consider the health and well-being of employees. It covers designing, implementing and monitoring health and well-being programmes. 1. Determine &nbs...
This unit addresses the skills and knowledge required to develop a grading and salary structure for the organisation. It covers conducting job evaluation and market benchmarking, developing a grading structure and salary structure, facilitating endorsement of the grading and salary structure, developing and implementing a transition plan and reviewing the grading and salary structure. 1. Cond...
This unit addresses the skills and knowledge required to develop career pathways and the framework and criteria for career progression within an organisation. It includes conducting analysis to identify job families, consu key stakeholders, mapping career progression paths, developing guidelines for career progression, and communicating and reviewing the career pathing framework. 1. Conduct a...
This unit addresses the skills and knowledge required to develop career planning processes within an organisation. It covers the development and monitoring of career planning strategies.1. Develop career planning strategies2. Facilitate the implementation of career planning strategies3. Monitor implementation of career planning strategiesLearning Outcomes1. Develop career planning strategiesReview...
This unit addresses the skills and knowledge required to develop, promote and review workforce diversity. It covers the development, promotion and evaluation of the effectiveness of workforce diversity strategies.1. Review organisation diversity 2. Promote diversity in the organisation3. Evaluate diversity management strategy Learning Outcomes1. Review organisation diversityIdentify key issue...
This unit addresses the skills and knowledge required to develop a performance management programme. It covers working with stakeholders to establish, implement and review performance management programmes.1. Develop a performance management programme 2. Facilitate the implementation of performance management programme3. Evaluate effectiveness of performance management programmeLearning Outco...
This unit addresses the skills and knowledge required to develop and manage remuneration and benefits system of an organisation. It covers the development of a competitive remuneration and benefits strategy and supporting employees to implement the strategy. 1. Assess remuneration strategy requirements2. Facilitate implementation of remuneration strategy 3. Monitor the remuneratio...
This unit addresses the skills and knowledge required to implement fair employment practices within an organisation. It covers reviewing and enhancing people management/human capital practices through the implementation of tripartite guidelines on fair employment.1. Review people management/human capital practices2. Enhance fair employment practices3. Communicate fair employment practices informat...
This unit addresses the skills and knowledge required to develop and implement an organisation’s international compensation programme. It covers aligning the programme to organisation and country specific requirements and measuring its effectiveness1. Develop processes for the delivery of an international compensation programme2. Facilitate the implementation of the international compensation pr...
This unit addresses the skills and knowledge required to implement manpower planning processes within organisations. It covers the development, support and monitoring of manpower planning processes.1. Develop processes for implementing manpower planning strategy2. Align manpower planning activities with people management/human capital programmes3. Monitor and review manpower planning processes Lea...
This unit addresses the skills and knowledge required to identify talent requirements and work with managers and employees to facilitate their progression to more senior positions. It covers the use of talent management tools and practices and the monitoring of talent management processes.1. Identify talent gaps within the organisation2. Facilitate the use of talent management tools and processes3...
This unit addresses the knowledge and application skills required to translate global and/or regional human resource (HR) strategies, policies, and processes into a local context. It covers engaging with various HR leaders, collaborating with and engaging key stakeholders across various locations, developing local HR strategies, policies and processes which align with wider organisational objectiv...
This unit addresses the skills and knowledge required to manage payroll activities within an organisation. It covers determining the requirements of payroll systems, establishing policies and procedures to support payroll systems and supervising payroll activities.1. Determine organisational payroll management requirements2. Establish policies and procedures for payroll management3. Supervise payr...
This unit addresses the skills and knowledge required to operate an organisation’s people management/human capital information systems. It covers receiving and entering data, generating reports and reporting on issues.1. Input data into people management/human capital information systems2. Produce reports from people management/human capital information systems3. Report on systems issues t...
This unit addresses the skills and knowledge required to process payroll. It covers collating data, as well as calculating and preparing payments.1. Collate payroll data2. Calculate payroll 3. Process payroll paymentsLearning Outcomes1. Collate payroll dataObtain relevant information to perform payroll calculationCheck payments and deductions to ensure accuracy and completenessEnter informati...