Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Education and Training
KBA Training (KBAT) is pleased to host an upcoming 'Assessor Skills' that is conducted by MTCS Services (Asia Pacific) Ltd. The training will be held in Singapore whereby MTCS will be utilising KBAT classroom and training facility. This expands our Commercial Diving portfolio for competency development trainingMTCS Ltd is a fully accredited training centre and their courses meet the industry requi...
Provider: KBA TRAINING CENTRE PTE. LTD.
Human Resource Management
This workshop is designed to prepare participants for the challenges of the contemporary workplace. It provides participants with a strategy for managing employee relations relating to Employee Engagement, Flexible Work Practices, Managing Grievances and Managing Misconduct.After an overview of the importance of employee relations and their impact on the workplace, participants will learn what are...
Provider: HRSINGAPORE PTE. LTD.
Administration
What are the main problems with using Singlish at the workplace?Although Singlish can be fun and bonding, it presents its own set of problems. The user of Singlish may be perceived as unprofessional or incompetent. This may not be an accurate assessment, but people do judge us by the way we use English at the workplace.What do you gain from this two-day workshop?This workshop highlights the argume...
Provider: BEYONDWORDS TRAINING PTE. LTD.
Business Management
Introduction This course covers identifying risks, adopting risk control policies and procedures and performing basic risk assessment, as well as reporting findings. Course Objectives/Outline 1. Understand potential impacts on the independence of organisation 2. Understand the impact on potential product deliverables 3. Minimise threats to achievement of project objectives 4. Classify risks e.g. t...
Provider: SFIC INSTITUTE PTE. LTD.
Customer Service
This competency unit develops skills, knowledge and attitudes required by persons working under supervision to delivering service to customers. Introduction This course aims to encourage a positive attitude while interacting with customers as well as imparting practical communication skills relevant to customer services. Course Objectives 1. Deliver service to customers 2. Respond to customer iss...
Wholesale and Retail Trade
On successful completion of this unit the participants will have the knowledge and skills to handle retail after sales service in the various sub-sectors. Introduction This course aims to establish customer service requirements in accordance with guidelines and procedures, accompanied with use of appropriate questioning techniques and active listening skills. Upon completion, participants will ha...
Workplace Safety and Health
Course Overview:At the end of the course, participants will be able to:Recognise the common safety and health hazards.Take precautions to avoid injuries and diseases in the tunnels.Course Outline:Accident case studiesGeneral safety in tunnelling worksFire and explosionToxic vapours and gasesWorking in compressed airProcedures for safe workOther safety precautionsCourse Duration:4 hours (including ...
Provider: ACHIEVE SAFETY TRAINING PTE. LTD.
This unit of competency specifies the knowledge, skills and attitudes required of a WSH Coordinator to respond to an incident, conduct the investigation, write an incident report and contribute suggestions to prevent future recurrences.
Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.
This unit of competency specifies the knowledge, skills and attitudes required of a WSH Coordinator to promote a common set of Attitudes, Behaviours and Competencies (ABC) as the essential components of WSH culture within the organization
Productivity & Innovation
The competency unit, “Foster Team Adaptability”, is one of the supervisory units under the Personal Management and Development (PMD) Skills competency category. The PMD Skills competency category aims to develop personal mastery competence to stay resilient and adaptive in trying times while keeping relevant and aligned with organisational goals. On completion of this unit, learners will be ab...
Provider: Service Quality Centre
Syllabus▸ Principles and Practices of First Aid ▸ Disorders of the Respiratory System ▸ Disorders of the Circulatory System ▸ Bleeding and Wounds ▸ Bandages ▸ Disorders of Consciousness ▸ Burns and Scalds ▸ Fractures and Soft Tissues Injuries ▸ Effects of Heat and Cold ▸ Poisoning ▸ Bites And Stings ▸ Handling of Casualty ▸ CPR + AEDRequirementsParticipants ar...
Provider: MHI TRAINING MASTER
Environmental Management
Environmental Standards are developing globally with increasing concerns such as pollution control, waste management, use of energy efficiency — resulting in legal issues and high costs. This environmental management course is an excellent foundation designed to meet the needs of these new and rapidly changing demand and standards. This is a combination of full time with e-learning/distance...
Course DescriptionThe WSQ Certificate in Security Operations is a compentency-based training programme targeted tpowards unarmed frontline officers that are deployed at various locations or events to perform security roles. It is intended to equip the Security Officer with the basic skills and knowledge to conduct security operations. The program incorporates both the theoretical and practic...
Provider: APRO TRAINING CENTRE PTE LTD
KBA Training Center Pte Ltd is pleased to announce our new agreement with ITB (an approved OPITO training provider) to bring you OPITO Competence Assessor Training. This training is designed for organizations who require qualified assessors for implementing competence management system or for individuals who wish to gain recognized Assessor qualifications.COURSE OUTLINEIntroduction to Assessment&n...
OverviewThis is a core module derived from the ‘Certificate in Security Operations’ designed for security personnel. Handle Counter Terrorism Activities provides candidates with the skills and knowledge required to be aware of the terrorist risks and threats, and to identify and handle bomb threats, suspicious persons, vehicles or objects.For whomSecurity personnel, receptionist, mail room han...
Course ObjectiveThe aim of the course is to provide course participants with the requisite WAH knowledge to assess and manage work at height activities so that they are carried out properly and safely.Identify, explain and apply the relevant Workplace Safety and Health (WSH) Legislations / Approved Code of Practice / Singapore Standards applicable to Work at Heights (WAH)Identify and explain the r...
Provider: AVANTA GLOBAL PTE. LTD.
Duration: 36 hours (including 4 hours of assessment)Attendance: 75%Pass Criteria: Attendance 75%, Assessment 60%Course Medium: EnglishWho should attendThe FSCS is a mandatory training course for individuals who are appointed to supervise the construction, erection, alteration or dismantling and inspection of formwork structures at any worksite.Entry RequirementsEmployability Skills System (ESS)Wor...
On completion of this unit, participants will have the knowledge and application skills to carry out hazard identification and risk assessment, comply with the safety and health management system, co-ordinate a permit-to-work system, and carry out safety inspections and investigationsThe total training duration is 32 hours.(29 hours of lecture, case studies, role plays, and 3 hours of assessment)W...
Provider: Institute of Process Industry (IPI) - A Division of ASPRI
Security and Investigation
OverviewThe Singapore Workforce Skills Qualifications (WSQ) Provide Guard and Patrol Services and Handle Security Incidents and Services are both core units, which meet the national competency standards as set by the Singapore Workforce Development Agency (WDA). Both units are within the Competency Category of Provide Security Operation Services Grade 1 and are modules leading to the WSQ Certifica...
Information and Communications Productivity & Innovation
Course DescriptionYou can make people remember your message, enjoy your presentation, and make yourself more impressive by producing better results— if you learn the secrets of being an effective speaker.Just having the head knowledge is not enough. Can you convince through your presentations?Thousands have left ACES’ workshops, very pleased that they are now able to appear impressive and conf...
Provider: ACES LEARNING HUB PTE. LTD.