ST ELECTRONICS (E-SERVICES) PTE. LTD.

About ST ELECTRONICS (E-SERVICES) PTE. LTD.

ST Electronics (e-Services) Pte Ltd, (or STEE-eServ in short), is a wholly owned subsidiary of ST Electronics (Info-Software Systems) Pte Ltd, a business unit under the public listed company ST Engineering. We are the first home-grown multi-functional shared services provider in Singapore. Our service delivery model leverages on strong domain knowledge in operationalising policies, translating them into integrated e-enabled processes that offer our clients reliable and excellent service with one-touch convenience. Delivering a positive experience is our aim and you will be able to leverage on our extensive capabilities in the various outsourcing services such as Finance & Accounting, Payroll/Benefits & Claims, Training & Development, Corporate Travel, Safety & Health, Environment and Quality Management Training & Consultancy, to yield cost savings, improve customer satisfaction and enhance workforce performance. Our professional team will be able to customise solutions to help your organisations outsourcing journey range from tactical outsourcing needs for specific services to large-scale strategic transformational outsourcing requirements. While we are structured to optimise our service delivery through our onshore Centre of Excellence in Bukit Merah (Singapore), we are also open to other service delivery arrangements. We have developed our 4D-methodology to assist you in making an informed decision: Discovering identify your strategies and intent Defining clarify the scope of work and build a business case Developing develop the service delivery model, implementation plan and change management strategies Delivering deliver the business process outsourcing and shared services and continue to deliver sustained productivity gains

Provider Summary

Areas of Training Workplace Safety and Health Repair and Maintenance Domestic Cleaning Productivity & Innovation Information and Communications Manufacturing Legal

25 Available Courses from ST ELECTRONICS (E-SERVICES) PTE. LTD.

Demonstrate understanding of the local cleaning industry environment

Domestic Cleaning

This unit covers the knowledge and skills required to prepare for a career in the cleaning industry, with specific focus on developing an introductory appreciation and understanding of the cleaning industry and its role towards sustaining Public Health and the Environment.

Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.

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Facilitate Effective Communication and Engagement at the Workplace

Information and Communications

Promote effective communication within the team and use appropriate communication, conflict resolution and negotiation skills to build rapport and relationship with colleagues, stakeholders and customers, as well as resolve conflicts through negotiation while taking diversity issues into consideration

Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.

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Communicate and Relate Effectively at the Workplace

Information and Communications

On completion of this course, participant will acquire the WSH knowledge and skills to assist in the implementation of WSH control measures and management system. The knowledge acquired is mainly factual and procedural requiring basic comprehension skills.

Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.

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Apply Quality System

Manufacturing

At the end of the training program, the participant will be able to: 1) Plan daily work to meet quality system requirements 2) Carry out daily work to meet quality system requirements 3) Maintain work quality 4) Improve work quality

Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.

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Apply 5S Techniques

Productivity & Innovation

This course aims to provide people currently working in or wishing to enter the manufacturing industry with the skills and knowledge required to perform their jobs effectively.

Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.

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Apply Teamwork in The Work Place

Productivity & Innovation

This Competency Unit enables an individual to acquire the skills and knowledge to Apply Teamwork In The Work Place in the manufacturing industry.

Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.

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Operate Electrical Measurement Devices

Repair and Maintenance

On completion of this unit, learners will have the knowledge and application skills in operating electrical measurement devices to measure the electrical characteristics of control circuits

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Operate basic measuring devices

Repair and Maintenance

On completion of this unit, learner will have the knowledge and application skills in carrying out preparing for work activities, skills in selecting appropriate measurement procedures, performing required measurements and demonstrating basic handling and storage of measuring devices.

Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.

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Use Basic Hand Tools and Equipment

Repair and Maintenance

This course aims to equip participants with the knowledge and skills of handling the basic hand tools and equipment for different types operation in performing the tasks.

Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.

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Use hand tools

Repair and Maintenance

On completion of this unit, learner will have the knowledge and application skills in carrying out preparation of work activities, usage of hand tools to produce work to specifications, correctly handling faulty and/or unsafe hand tools and performing routine maintenance checks of hand tools.

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Develop A Risk Management Implementation Plan

Workplace Safety and Health

On completion of this unit, learners will acquire the knowledge and skills to be a RM Team Leader/Risk Management Champion for the organization in reducing risks at source by managing the risk management process at workplace. It involves developing a practical risk management implementation plan for the organization which identify specific actions to be taken, by whom and time for...

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Develop a Workplace Safety and Health Management System (WSHMS) Implementation Plan

Workplace Safety and Health

On completion of this unit, learners will acquire the knowledge and skills to be a WSHMS program lead for the organization in preparing a WSHMS implementation plan to meet the requirements of SS506 and risk management code of practice and for recognition of bizSAFE level 4 by Workplace Safety and Health Council. It entails reviewing the current WSH policy, risk management plan, and...

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Investigate WSH Incidents

Workplace Safety and Health

This unit of competency specifies the knowledge, skills and attitudes required of a WSH Coordinator to respond to an incident, conduct the investigation, write an incident report and contribute suggestions to prevent future recurrences.

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Maintain Workplace Safety and Health Policies and Procedures

Workplace Safety and Health

The purpose of this competency unit is to enable learner to have the knowledge and skills to Comply with workplace safety and health policies and procedures.

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Participate in Hazard Identification and Risk Control

Workplace Safety and Health

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Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.

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Promote WSH Culture Development

Workplace Safety and Health

This unit of competency specifies the knowledge, skills and attitudes required of a WSH Coordinator to promote a common set of Attitudes, Behaviours and Competencies (ABC) as the essential components of WSH culture within the organization

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Apply WSH Policy

Workplace Safety and Health

On completion of this unit, learner will have the knowledge and application skills in carrying out planning of daily work to meet WSH requirements, identifying and monitoring of hazards, complying with WSH requirements and implementing risk controls

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Comply with Workplace Safety and Health policies and procedures (Environmental Cleaning Framework)

Workplace Safety and Health

The purpose of this competency unit is to enable learner to have the knowledge and skills to Comply with workplace safety and health policies and procedures.

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Coordinate Implementation of Emergency Preparedness and Response Plans

Workplace Safety and Health

This unit of competency specifies the knowledge, skills and attitudes required of a WSH Coordinator or Supervisor to coordinate the company’s WSH Management System in compliance with the WSH Act, relevant Regulations and Approved Codes of Practice (ACOP).

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Coordinate WSH Legal Compliance Measures

Workplace Safety and Health

This unit of competency specifies the knowledge, skills and attitudes required of a WSH Coordinator or Supervisor to coordinate the company’s WSH Management System in compliance with the WSH Act, relevant Regulations and Approved Codes of Practice (ACOP).

Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.

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