WSQ Interact with Customers

  

About this Course

This competency unit develops skills, knowledge and attitudes required by persons working under supervision to delivering service to customers. Introduction This course aims to encourage a positive attitude while interacting with customers as well as imparting practical communication skills relevant to customer services. Course Objectives 1. Deliver service to customers 2. Respond to customer issues/complaints 3. Handle exchanges, returns and refunds

Rate this course:

Comments

Course Rating

  • /5 from users

Course Enquiry

Course Info

Similar Courses Provided By Other Providers