About this Course
This competency unit develops skills, knowledge and attitudes required by persons working under supervision to delivering service to customers. Introduction This course aims to encourage a positive attitude while interacting with customers as well as imparting practical communication skills relevant to customer services. Course Objectives 1. Deliver service to customers 2. Respond to customer issues/complaints 3. Handle exchanges, returns and refunds
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- Course Provider SFIC INSTITUTE PTE. LTD.
- Course Category People
- Course Price $45