Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Leadership and People Management
Leadership is a function of our personal capabilities – courage, taking responsibility, being proactive, inspiring and involving others. Leaders can be found in many guises and different walks of life.Project managers who help their "clients" (be they internal or external) define the vision and business case of a project go out of their way to deliver the best possible benefits by inspiring and ...
Provider: Marketing Institute of Singapore
Personal Development
The workforce is continuously facing challenges from changing workplace environment, the pressure of workload, hierarchy, cultural differences and working with various stakeholders. Individuals with interpersonal skills build positive working relationship with others through understand emotions, share differences, resolve conflicts, giving or receiving feedback in a constructive manner. They ...
Education and Training
Module: Principles & pratices in early childhood care and education Module: Curriculum planning and pedagogy Module: Designing early childhood care and education curriculum Module: Personal growth and proffsional development: The reflective practitioner Module: Understanding and implementation of action research in early childhood care and education Module: Leadership, management and admi...
Provider: ADVENT LINKS-SAUC EDUCATION CENTRE PTE. LTD.
Human Resource Management Employment and Recruitment
COURSE DESCRIPTION On completion of this unit, learners will acquire the knowledge and skills to be a WSHMS Program Lead for the organisation in developing a WSHMS implementation plan to meet requirements of SS (Singapore Standard) 506 and Risk Management code of practice. It entails reviewing of current WSH policy, WSH objectives, Risk Management plan and programs. It also includes establishment ...
Provider: ASCENDO CONSULTING PTE. LTD.
The Diploma in TESOL empowers you to teach locally and abroad. It equips you with effective methods in teaching English language and empowers your teaching career. With this Diploma, you will be qualified to teach English in more than 80 countries in the world. Accredited by the London Teacher Training College (LTTC), the course is designed by highly qualified trainers to help graduates ...
Provider: ATLANTIC INSTITUTE OF HIGHER LEARNING PTE. LTD.
- Understand the definition of a project and project management; - Understand the project team structure and the role of a project team leader / project team members; - Work within project schedule to ensure project deliverables are met on time. - Identi
Provider: CAPELLE ACADEMY PTE. LTD.
Customer Service
The “Coach for Service Performance” module addresses the skills and knowledge to coach individuals for service performance. It involves identifying the coaching needs of individuals, and preparing and delivering a coaching plan. Learners will also gain experience through learning and practising the use of coaching techniques to close service gaps, as well as learning how to monitor the progres...
Provider: TRAINING VISION INSTITUTE PTE. LTD.
An organizations service vision serves as a rallying point for its employees to have in common. It articulates clearly what the organization offers to customers. This unit covers knowledge and application skills in role modelling the service vision of an organisation. It involves demonstrating the characteristics of a role model and promoting a customer-centric culture within the team to achieve...
Managing Successful Programmes (MSP) Foundation is a best practice guidance to successfully run and manage programmes. It focuses on the outcomes of programmes as opposed to the outputs of projects. Eleven areas of programme management are addressed. Principles and Governance Overview Organization and Programme Office Vision Leadership and stakeholder engagement Benefits measureme...
Provider: Institute of Systems Science, NUS
The Diploma in Early Childhood Care & Education Teaching (DECCE-T) course aims to equip trainees with conceptualised knowledge on child development and early childhood education. This course teaches trainees to be skilful and competent in using various observational strategies; interpreting data; design and planning of learning environment; development and implementation of early-years curricul...
Provider: NANYANG INSTITUTE OF MANAGEMENT PTE LTD
Upon completion of the course, students will be able to: · Be equipped with the knowledge and skills to work with infants and toddlers from 2 months to 18 months · Demonstrate competency in effective care and management of infant and toddlers in relation to the key principles and practices of their development · Provide a responsive and caring relationship based approach...
Course DescriptionFrustrated with difficult colleagues in your workplace?You find difficult people everywhere and meet them all the time. Such people can make your life very stressful, miserable and worse, cause you to miss that promotion you felt you deserve.Eleanor Roosevelt: ‘You are nobody’s victim without your permission.Join us in this popular workshop to learn how to win these people ov...
Provider: ACES LEARNING HUB PTE. LTD.
Course Content Module 1 – Principles of Psychology Mind and Behaviour Sensation and Perception Learning and Intelligence Emotion and Motivation Personality and Disorders Module 2 – Understanding Organisational Psychology Foundations of Organisational/Industrial Psychology Organisational Behaviour and Work Psychology Organisational Effectiveness and Efficiency Stress Management Psychological...
Provider: SHRI ACADEMY PTE. LTD.
STEP or Skills Training for Excellence Programme is launched by the Ministry of Manpower and the Singapore Workforce Development Agency to help Professionals, Managers, Executive and Technicians (PMETs) update their skills, knowledge and expertise so that they can remain competitive and employable. Aimed at helping PMETs across all job functions, from entry level managers to senior level executi...
Provider: SIGMA SOLUTIONS HRD CONSULTANTS PTE. LTD.
近几年来新加坡的社会用语与家庭用语都发生了很大的变化,学生学习华语的挑战也越来越大。本次课程将主要介绍华文口语教学的理论和实施原则。口语教学需要考虑到社会环境和学生特点,因此本课程将同时介绍新加坡的社会语言环境和分析学前儿童的发展特点。课程将主要采用互动的方式与教师...
Provider: SINGAPORE CENTRE FOR CHINESE LANGUAGE LIMITED
Provide service standards that exceed customer expectations! Gain the competitive edge by moving from “service quality” to “service excellence”. Instil a business culture geared towards service excellence to drive your business bottom line. Upgrade the service levels of your organisation to international standards.
Provider: Singapore Human Resources Institute (SHRI)
This “how to” workshop gives you a step by step practical approach to develop an effective training plan in today’s dynamic business environment. It shows you how to apply a highly effective procedure to determine training needs at the organisation, business and individual level. Manage your HRD resources and identify appropriate training methodology. Return to your workplace with the key sk...
Select Appropriate Recruitment And Selection Methods • Work with stakeholders to identify requirements for positions to be recruited • Select appropriate recruitment channels and selection and assessment methods in consideration of relevant internal and external factors Facilitate Implementation Of Recruitment And Selection Methods ion Methods • Review selection criteria to prepare intervie...
At the end of the 2-day program, you will: Learn how to analyse your and the other party’s power positions. Know your behavioural and conflict management styles. Understand interpersonal skills and how to use it to enhance the negotiating climate. Learn how to use creativity to improve a negotiation outcome. Know how to read verbal and non-verbal signals. Learn how to apply pressure tactics and...