Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Leadership and People Management
Are you having difficulty seeing the big picture and unable to take full advantage of your team members potential to the optimum? Being able to convince and inspire others for the achievement of goals is critical for the success of the organisation. To make this possible, we need leaders who are able to lead with confidence.The business world will never be the same. In difficult times like now, bu...
Provider: Management Development Institute of Singapore (MDIS)
Education and Training,Productivity & Innovation
The concept of Lean Management is a quantum leap in the advancement of organisational efficiency. The results include process improvement, better utilisation of resources which are in alignment with organisational Vision and Objective, better cost management and enhanced productivity and competitiveness.The pace and complexity of competition due to such common themes as globalisation, Information ...
Education and Training
Human errors contribute to a significant proportion of worldwide commercial aircraft accidents and incidents and these occurrences are costly and harm the image of an airline.The human element is the most flexible and valuable part if the aviation system, but it is also the most vulnerable to influences which can adversely affect its performance.You want to intensively deal with internal and exter...
Provider: Lufthansa Technical Training GmbH Singapore Branch
Do you realise that we are constantly faced with challenges of dealing with incoming “stuff” such as emails, calls, messages and difficulty of having to say “no” while our thoughts having to handle too many tasks at the same time?At work, do we really respond to these stuff in an effective and efficient way? If not, then it will require techniques and skills in making better choices and de...
Personal Development
More and more business organisations are recognising that effective competitive advantage in the market place can be achieved only through their employees. Creating and sustaining Joy@Work is critical to the survival and success of an organisation. This workshop helps you to learn how to create and sustain highly motivated and empowered employees who demonstrate high degree of Joy@Work.Object...
Human Resource Management
Modules Requirement: (4 Core + 4 Elective Units)Core UnitsEnsure compliance with relevant laws and regulationAnalyse and present research informationManage projectsSupport changes processesElective UnitsAt least 2 Elective Units must come from HR WSQ Level 3Up to 2 Elective Unit may be taken from HR WSQ Level 2, 4 or 5 or from other WSQ frameworkEligibility Criteria:Prospective candidates should h...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Early Childhood
This part-time Diploma is offered to eligible applicants who need to obtain advanced standing for articulation to the final year (year 3) of the Warwick BA (Hons) in Early Childhood Care and Education. The course is specially designed to cover equitable course work and formal assessments equivalent to Level 2 of Warwick degree for holders of the WSQ Professional Diploma in Early Childhood Car...
Provider: KLC INTERNATIONAL INSTITUTE PTE. LTD.
Research shows that our earliest experiences with touch can affect every aspect of our lives. Nurturing touch (or the lack of it) can impact the way we think, feel and relate to others. Nurturing touch of infant massage is a powerful tool for parents and infant educarers to support, communicate, love and understand their very young children and to stay connected throughout their growing years. Thi...
Learning Outcomes:At the end of the course, learners will be able to:Provide a Brief Overview of TA Counselling PracticeUse Effective TA Interventions to Alleviate an Individul’s ProblemsGain an Understanding of How to Assess, Intervene and Terminate Counselling CasesEquip Individuals with Specific Generic Helping SkillsMake Contract, Refer Cases and Maintain Ethics and ProfessionalismCourse Out...
Provider: BERNE TA CENTER PTE. LTD.
Customer Service
Course Objectives:
Duration: 1 day
How to be caring and mindful of the customer behavioral style and how to build rapport with customers and creating the impact for your businesses
Provider: AAC TRAINING CENTRE
Course DescriptionDo you ever wish that you could achieve more in your work and life? How often have we felt that we can accomplish greater things, yet do not know how to go about doing it?Almost everyone wants to achieve more and enjoy more in life. Yet most people do not really know what they want in life. They end up working hard their entire life; and in the end, have little to show. Goal-sett...
Provider: Apcot International Pte Ltd
Security and Investigation
Course DescriptionThe Supervise Security Officer course was specially developed by the security industry in collaboration with the Singapore Workforce Development Agency (WDA) for Security Supervisors. This is a core module from the Advanced Certificate in Security Supervision and a mandatory module required by law for those intending to work as a Security Supervisor. The methods of in...
Provider: APRO TRAINING CENTRE PTE LTD
Course DescriptionThis is an elective module derived from the ‘Certificate in Security Operations’ designed for security personnel. Assist in the evacuation of premises provides candidates with the skills and knowledge required to assist fire safety personnel in fire situations and keeping the premises safe from fire hazards.For whomSecurity Officers and other personnel who are assigned to the...
There’s nothing quite as rewarding or as satisfying as winning - with your team. What makes a successful team?Built upon two of John Maxwell’s foundational books on teamwork, “The 17 Indisputable Laws of Teamwork” and “The 17 Essential Qualities of a Team Player”, understand the underlying value of teamwork and the impact of effective teamwork on key indicators of organisational succes...
Provider: NEXT U PTE. LTD.
Productivity & Innovation
This programme gives the participants an overview of how to improve reading speed and comprehension. If their reading speed is doubled, half of every hour spent reading their textbook could be more profitably used for important revision and other activities. It is a fact that students who read faster tend to comprehend better. They will also understand how the brain perceives info...
Leadership and People Management,Education and Training
OVERVIEWManaging Conflict Workshop helps individuals view conflict as an opportunity instead of an obstacle, so they can create a conflict-positive business environment. The program introduces new methods to help participants diagnose various levels of conflict. This program also provides a unique process for addressing different conflicts, and effective resolution tactics for solving them.SIMULAT...
Provider: ODE Consulting
Education and Training,Early Childhood
This is a Montessori teacher training course. It is suitable for students wishing to work with or to teach children from 6 to 9 years of age. The Diploma is awarded by Modern Montessori International, London.AimsThe course aims to develop in students a high level of professional competence as teachers of the Montessori Method of Education to children from 6 years to 9 years of age. It will gi...
Provider: MMI ACADEMY PTE. LTD.
When we look at organisations, we will inevitably see it organised by functions (e.g. sales, human resources, finance, etc.) or business units or product divisions. For purposes of people planning, the problem with these approaches is that people are deprioritised behind functions, products and business units.In this workshop, we introduce a different perspective of an organisation with the Employ...
Education and Training,Human Resource Management
Positive leadership can contribute to motivated employees. Competitive benefits and compensation programs can bring employee satisfaction. A conducive organisation culture reinforces motivation as well. However, the employees may not have positive emotional attachment to the organisation to enable them to contribute their best or stay loyal to the organisation.Positive employee engagement has been...
Everyone works with other people, be it within one’s own team, with other colleagues in different functional groups, with partner organisations and businesses, with contractors and clients. Design Thinking is emerging as an essential 21st century leadership skill because the ability to motivate and influence others to improve outcomes through providing better service, improved products, wo...
Provider: Marketing Institute of Singapore