Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Customer Service
Provider: Institute of Technical Education
Education and Training
Human Resource Management Employment and Recruitment
Supervise Staff
Education and Training Early Childhood
The WSQ Professional Diploma in Early Childhood Care and Education (Childcare) is designed to deliver as a Place-and–Train professional conversion programme for childcare teachers and prepare trainees who aspire to work in the early childhood field. It aims to provide the basis for effective teaching of and interaction with young children through a thorough examination of both the theoretical an...
Provider: KLC INTERNATIONAL INSTITUTE PTE. LTD.
Education and Training Business Management
Running an organization in a volatile, uncertain environment requires leaders to think strategically beyond day-to-day tactical operations. Being able to develop strategic business plans that leverage external and internal factors that form the basis for formulating winning strategies is key to business success and sustainability.This programme will equip senior managers w...
Provider: ODE Consulting
Leadership and People Management Sales & Marketing
The Sales Strategist aims to equip sales teams with the techniques needed to build trust and customer relationships, plan, manage and strategize to win in their key customer accounts. Participants will learn to build winning strategies and develop account plans and profile customers using a structured framework.Participants will have a chance to win major sales using The&n...
The Early Childhood Care & Education (ECCE) market is burgeoning, and the demand for qualified professionals grows along with it. Aside from its career potential, the opportunity to contribute to the development of a generation is strong incentive for many. The objective of this programme is to prepare students to fulfil roles as assistant teachers and caregivers in Early Childhood Care and Ed...
The course is registered and approved by Singapore Ministry of Education. The core objective is to cultivate and to allow Chinese teachers to adapt the professional modern way of teaching.Course ObjectivesExclusive modules to equip teachers with the 21st century way of teaching.To enhance teaching, our courses are lead by lecturers from Singapore Ministry of Education and professors from prestigio...
Provider: Champion Mindset Academy
Course Objectives To prepare a childcare assistant to play an essential role to support the childcare teacher in the management of children e.g. discipline To help to prepare classroom resources e.g. teaching aids, decorations & displays To manage the routine care of children e.g. feeding, toileting To equip them with the necessary knowledge & skills in child development
Education and Training service Management
If you are working at an organisation that intends to adopt a holistic whole company training approach for your staff, our Service Excellence WSQ will provide you the platform. This course focuses on building strong organisational service excellence, innovative mindsets as well as positive and progressive company culture, systems and processes that transform customer experience.Coach for Serv...
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
Personal Development
Why are negotiation skills important?In our daily life, we are constantly placed in situations where we need to negotiate for what we want. This could happen at home (negotiating with children to clean up their room) or at the workplace (with the boss for a resource or with a client for a contractual agreement). Whether we like it or not, we have opportunities to negotiate.How do you handle such o...
Provider: BEYONDWORDS TRAINING PTE. LTD.
Customer Service Personal Development
Why is it important to work effectively with people, even difficult ones?In every workplace, there will be people who can be challenging to work with. If you do not manage them well to get things done effectively, it can affect your own productivity and morale.If you can manage difficult people, you will be able to stay in control and not feel victimised. You will prove yourself to be a self-relia...
This course prepares the students for a career in Early Childhood Care and Education. It will provide the skills, knowledge and competence that will enable students to develop a career as a Pre-school Educator for children whose age range is between 18 months to 6 years. Students will learn good communication skills both written and spoken to effectively work with young children and their fam...
Provider: MMI ACADEMY PTE. LTD.
This is an exciting and interactive programme. It is designed to provide office administrators, supervisors of clerical and administrative staff and executive secretaries the opportunity to review and develop the interpersonal and professional administrative skills they need to do their jobs effectively, thereby contributing to their own, their boss’ and their organisation’s success.Objectives...
Provider: Management Development Institute of Singapore (MDIS)
Leadership and People Management
This programme explores the qualities and key competencies that contribute to successful team leadership. It will examine how to keep your team motivated and on track during challenging economic times.As well as gaining a firm foundation in the core aspects of team leadership, you will also take away with you a useful social skills model to help you deal effectively and persuasively with a range o...
What would your reaction be if a service consultant / provider says “Miss Tan, there’s no more size M for this.” and there’s no attempt to offer an alternative solution or check with its other outlets. Would you prefer it is said as “Miss Tan, looks like our outlet has ran out of size M, would you like to try this other design or I could check with our outlet at ABC location if the...
Learning Outcomes:Work effectively and productively in a multicultural context.Develop a global mindset along global competencies.Adopt skills, techniques, attitudes and behaviours to provide an atmosphere of trust, respect and supportive communication between colleagues and clients.Consciously practise the global skill-set which is not only nice to know but necessary in today's multicultural envi...
Provider: Marketing Institute of Singapore