Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Customer Service
The programme provides the learner with the key foundations of what builds customer confidence in the service industry in alignment to Singapores Customer Service Index components, starting first with understanding trust from the customers perspective. On completion of the course, the learner will have knowledge and application skills to build customer confidence in their organization, develop...
Provider: ROHEI CORPORATION PTE. LTD.
Personal Development
The WSQ Personal Branding for Managerial Success program provides the tools for individuals to leverage on traditional and new media tools to develop personal branding and professional image through the conduct of market research, networking and presentation to achieve personal career goals.
The modules provide the skills, knowledge and practice in developing the learners with relevant management skills to manage a business and employees effectively and efficiently. The Certifiable Management Modules listed are delivered by SDH Corporate Academy (SDHCA) under close supervision, guidance and mentoring from Holmesglen Institute of TAFE [HIT] in compliance with the Australian Quality Fra...
Provider: SDH CORPORATE ACADEMY PTE. LTD.
Provider: SENTOSA LEISURE MANAGEMENT PTE. LTD.
Leadership and People Management
This CU enables the individual to acquire knowledge, skills and attitude to support employees and to enable them to develop their competencies and expertise. It covers identifying skill requirements, facilitating learning opportunities of team leaders and coaching team leaders.
Provider: SERAPHCORP INSTITUTE PTE. LTD.
no record
Provider: SERVICEWORKS PTE. LTD.
Provider: SGP INTERNATIONAL MANAGEMENT ACADEMY (S) PTE. LTD.
Education and Training
Provider: SINGAPORE CENTRE FOR CHINESE LANGUAGE LIMITED
Human Resource Management Employment and Recruitment
This module equips participants with the fundamental knowledge and skills on planning process that includes working with different types of plans, using different approaches to planning and how to plan effectively. This module provides participants the opportunity to apply, demonstrate and practice the knowledge and skills learnt on applying management-level planning skills through classroom and p...
Provider: Singapore Institute of Materials Management
Course Content: 1. Interpreting and implementing Team Plans ? Interpreting Team Plans ? Allocating Tasks and Resources ? Negotiating and Documenting Performance Expectations 2. Managing and Rewarding Team Performance ? Team Performance Management ? Providing Feedback for Performance ? Responding to Team Performance
Provider: FMS ASSOCIATES ASIA PTE. LTD.
Provider: Institute of Systems Science, NUS
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in interacting with guests and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
Course Objectives: On successful completion of this unit, participant will have the knowledge and application skills to use and maintain tools, equipment, and floral hardware and work areas. The unit covers skills and techniques to identify, use and maintain tools, maintain and clean equipment, identify, prepare and use floral hardware, store and maintain silk, dried and simulated flowers and clea...
Provider: TROPIFAME FLORAL DESIGN SCHOOL PTE. LTD.
This Competency Unit enables an individual to acquire the skills and knowledge to Manage Human Resources to Achieve Service Excellence. This Competency Unit, together with other elective units, is tailored to provide the skills and knowledge outcomes required by the Community and Social Services sector.
Provider: TSAO FOUNDATION