The Art of Influencing and Negotiating Successfully

  

About this Course

At the end of the 2-day program, you will: Learn how to analyse your and the other party’s power positions. Know your behavioural and conflict management styles. Understand interpersonal skills and how to use it to enhance the negotiating climate. Learn how to use creativity to improve a negotiation outcome. Know how to read verbal and non-verbal signals. Learn how to apply pressure tactics and how to defend against them. Know how to conclude negotiated agreements that stand the test of time

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