Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Leadership and People Management
Acquire the skills and knowledge required to create and develop effective working relationship and network
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Learning Objectives Facilitate innovation in the workplace Manage the implementation of change strategies and process Monitor and evaluate impact of change on team leaders
Human Resource Management Employment and Recruitment
6 Elective Units • Administer Purchasing and Receiving Procedures • Establish Human Resource Management Plus • Develop Risk Management Plans • Develop Marketing Strategies • Optimise Sales • Manage Service Operations
Provider: SINGAPORE SPA INSTITUTE PTE. LTD.
8 Core Units • Develop & Implement Business Strategies • Comply With Legal Requirements • Develop & Implement Budget • Manage Training • Hire Staff • Appraise / Evaluate Staff • Manage Loss Prevention • Conduct Situational Analysis
WSQ Spa Management Course • Conduct Orientation and Training • Supervise Staff • Monitor income and Expenses • Implement Loss Prevention
Certificate in Business Environment & Marketing Subject code Subject BCEC002 Business Economics BCPD001 Business Environment BCMK001 Marketing Principles
Provider: Temasek Polytechnic
Customer Service
1.Recognise the importance of service innovation in the organisation 2.Generate potential service innovation ideas to transform the customer experience 3.Evaluate potential service innovation ideas according to organisational evaluation criteria 4.Present mock up of service innovation ideas to stakeholders
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
refer attached
Education and Training
no record
The course will address the skills and knowledge required to process documents. It covers receiving and retrieving of information to implement actions to support a range of human resource services
See attached.
see attached
creative thinking skills.
This course provides participants with the skills and knowledge required to manage change processes when working with team leaders. It covers facilitation of innovation, the implementation of change strategies and evaluating the impact of change.