Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Domestic Cleaning
On completion of this unit, trainee shall be able to have the knowledge and application skills to provide on-the-job training in the workplace.
Provider: NTUC LEARNINGHUB PTE. LTD.
Education and Training
This unit specifies the competencies required of an individual to develop a competency-based facilitated training programme. Primarily, people who require such competencies are those who would be involved in designing and developing a competency-based facilitated training programme. It uses a set of competency standard and/or assessment plan as its basis. This programme is also applicable to peop...
Environmental Cleaning
On completion of this unit, trainee shall be able to have the following knowledge and application skills to apply them to the workplace: Plan cleaning activities. Supervise cleaning activities. Handle contingencies during cleaning activities.
On completion of this module, participant will be equipped with the necessary and relevant knowledge and skill sets in recognizing and differentiating different types of furniture and furnishing materials. Participants will be equipped with the skill sets in conducting colour fastness test and use appropriate tools and equipment to polish different types of furniture and furnishings.
On completion of this module, participant will be equipped with the necessary and relevant knowledge and skill sets in recognizing and differentiating different types of sanitary fixtures and fittings. They will also learn to use the right tools and chemicals to clean different types of sanitary fixtures and fittings ranging from mirrors to partition walls.
Human Resource Management Employment and Recruitment
On completion of this unit, learners will acquire the knowledge and skills to be a Risk Management Champion for the organisation in reducing risks at source by managing the risk and management process at workplace and for recognition of bizSAFE level 2 by Workplace Safety and Health Council. It involves developing a practical risk management implementation plan for the organisation which identify...
Supervise Work Improvement Process (SC & SAP)
On completion of this unit, the learner will have the knowledge and application skills in supervising staff and be able to apply them to the workplace. This includes: rostering staff conducting briefings directing work of others conducting on-the-job supervision providing feedback to staff addressing staff performance concerns resolving employee conflicts monitorin...
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
Workplace Safety and Health
On completion of this unit, the learner will have knowledge and application skills in working safely and be able to apply them to the workplace. This includes: · maintaining safe work environment · moving object safely · using equipment safely · following directions for handling hazardous materials
Customer Service
This unit covers knowledge and application skills in managing service quality and customer satisfaction in an organisation. This involves recognizing the importance of the organisation’s service standards, assessing service performance gaps, communicating and monitoring service performance levels.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
On completion of this unit, the learner will have the knowledge and application skills in promoting creativity. This includes: • Conducting research to promote creativity in organisation • Leading creative practices • Generating and supporting culture of creativity
Provider: TRAINING VISION INSTITUTE PTE. LTD.
• Recognise the importance of inclusiveness when working in a diverse encironment. • Apply emotional intelligence when interacting with the various stakeholders in the diverse service environment • Demonstrate resilence when faced with challenges • Monitor actions in handling diversity
Information and Communications
To Understand and able to use presentation
Perform Advanced Presentation Functions
Perform Advanced Word Processing Functions
Understanding Concept of ICT
Leadership and People Management
Skills and knowledge required to lead the development of Strategies and Systems
The programme enables a person to acquire the skills and knowledge to manage self.
Productivity & Innovation
linic Assistants of Eu Yan Sang Integrative Health to be competent in communicating with patients using simple day-to-day English.