Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Education and Training
IntroductionThis is an introductory course to Teaching English as a Foreign Language (TEFL). It is designed and developed to help equip aspiring teachers to teach English as a Foreign Language.Duration:20 lessons, 3 hours eachTotal of 60 hours*Approximately 5 months*: Not including self-study and practicumObjectives• Understand the principles on which modern language tea...
Provider: ATLANTIC INSTITUTE OF HIGHER LEARNING PTE. LTD.
Human Resource Management Employment and Recruitment
The course aims to provide learners with the essential knowledge and skill-sets to execute the entire recruitment process and successfully recruit top talents to your organisation.This course will benefit F&B personnel interested in administering operationally-efficient and effective purchasing and receiving procedures to better manage inventory control systems, such asProfessionals, Managers,...
Provider: IFI ACADEMY PTE. LTD.
On completion of the unit, the learner will have an understanding of Knowledge Management concepts, its role in an organisation and how ICT tools are used in Knowledge Management. The skills include using relevant ICT tools for Knowledge Management and to resolve related problems.
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Customer Service
This programme addresses the skills and knowledge to equip service professionals with the right grooming and professional image required for building confidence and projecting a positive image. It also involves equipping them with a positive and customer-oriented mindset to impress and wow their customers in their day-to-day engagement.
Provider: Singapore Institute Of Retail Studies (SIRS)
MC 2 – Certificate in Business Processes MC 2 – Certificate in Business Processes MC 2 – Certificate in Business Processes BA4114 Fundamentals of Accounting BA4114 Fundamentals of Accounting BA4114 Fundamentals of Accounting BA4115 Organisational Behaviour BA4115 Organisational Behaviour BA4115 Organisational Behaviour LC9702 Effective Business Communication Skills LC9702 Effective Business ...
Provider: Singapore Polytechnic
This unit covers knowledge and application skills to develop a service operations plan in order to deliver service excellence. It involves developing a service operations plan which is in line with the customer-focused strategy, communicating the service operations plan to the team, evaluating the service operations performance and implementing corrective action for improvement.
Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD
Provider: TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD
Domestic Cleaning
The programme provides the learner with the key foundational knowledge and skills to deliver customer service based on their organisations service vision, mission and/or values. Through experiential learning activities and engaging short lectures, learners will come to see how the service vision is operationalised in their daily work and the value they contribute to their customers. They will al...
Provider: ROHEI CORPORATION PTE. LTD.
Provider: MUSIC FACTORY ACADEMY PTE. LTD.
Provider: PSB ACADEMY PTE. LTD.
(Assist in the Development of Young Children 0-8).
Provider: SEED INSTITUTE PTE. LTD.
1. Allocate resources for response-handling in accordance to crisis management plan 2. Identify crisis response and recover activities to be implemented in accordance with recovery strategies and business continuity strategies 3. Document crisis response and recovery activities data in accordance with information format requirements 4. Implement ‘return-to-normal’ procedures in accordance with...
Provider: SERAPHCORP INSTITUTE PTE. LTD.
Payroll administration is usually performed either by HR, payroll or accounts personnel. As organisations grow and industries become more competitive, people from other functional areas – fresh graduates as well as those in career transitions – should venture out and upgrade themselves to be proficient in this particular field of work. SHRI Academy’s CPA programme is specially designed to c...
Provider: SHRI ACADEMY PTE. LTD.
Provider: EON CONSULTING & TRAINING PTE. LTD.
This seminar is designed for individuals who need to utilize their voice to perform their profession. It begins with the basic techniques of effective voice production, and then guides the participants as they generalized these into everyday speech through a series of breathing and voice exercises. All participants will have their chance to engage in fun exercises throughout the program.Outline:Fu...
Provider: HRM SKILLS PTE. LTD.
Provider: NATIONAL HEALTHCARE GROUP PTE LTD
Human Resource Management
With the current business landscape facing problems such as an aging workforce and young workers having different expectations in the workplace, this program will educate and stimulate positive interaction among your people across generations. It will also dramatically reduce workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivat...
Provider: IMPRESS TRAINING PTE. LTD.
Community and Social Services
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Provider: ACADEMY OF HUMAN DEVELOPMENT PTE LTD