Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Overview Of Modules Qualification: Graduate Diploma in Solution Focused Brief Coaching CSFC - Certified Solution Focused Coach Module SF101: Principles of Solution Focused Approach Module SF211: Solution Focused Coaching Framework Module SF212: Solution Focused Applications Module SF301: Field Case Presentation I Module SF213: Extending the Solution Focused Pract...
Provider: BRIEF ACADEMY PTE. LTD.
Domestic Cleaning
This unit covers the basic knowledge and skills required in Preparing for work activities; Removing loose dust and debris, spillage and stains from carpets; and Reinstating work area
Provider: BS TRAINING CONSULTANCY PTE. LTD.
Provider: Care Corner Training Association
Customer Service
Provider: CARRIE ACADEMY INTERNATIONAL PTE. LTD.
Personal Development
KPIs and goals setting is with the end in mind. Most organisations practice some degree of management by objectives (MBO), some call it strategic thrusts, some call it strategic pillars, some are driven by corporate vision, mission and strategy; yet other organisations adopted variations of the balance scorecard model. Regardless of which business model, management and employees must be equipped...
Provider: EON CONSULTING & TRAINING PTE. LTD.
How do organisations determine entry salaries, increments and keep salary levels up-to-date year after year? How do compensation practitioners answer to management on salary costs and explain to employees about their salary questions? These are basic questions for salary administration. This course aims to equip participants with the skills of setting up and managing an equitable salary structur...
On completion of this unit, learners will acquire the knowledge and skills to be a RM Team Leader or Risk Management Champion for the organization in reducing risks at source by managing the risk management process at workplace. It involves developing a practical risk management implementation plan for the organization which identify specific actions to be taken, by whom and time for their comple...
Provider: EQS ASIA PTE LTD
This course is a management level qualification requiring trainees to complete those individual modules they require for particular job roles. Each unit will be taken as individual option. Trainees will gain knowledge and become competent in skills from a broad range of highly-developed management skills specific to the Tourism/F&B Industry.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
This is a Managerial level unit of 1 credit. On completion of this unit, participants will have the knowledge and application skills in Manage Loss Prevention and be able to apply to the workplace.
Leadership and People Management
This unit addresses the skills and knowledge required to engage managers in building and developing employees' skills. It covers reviewing organisation talent capability,developing high potentials employees and engaging and supporting line managers.
Provider: FOCUS TRAINING PTE. LTD.
Individual will be able to successfully perform the following: 1. Recognise triggers in the service environment that may lead to potential service challenges 2. Use service recovery procedures to respond to service challenges in accordance with organisation guidelines 3. Escalate unresolved service challenges in accordance with the organisation’s guidelines
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Course Content Upon completion of the modules a competent individual must be able to successfully perform the following: Compulsory Core Units Measure, Monitor and Report WSH Performance (WPCA302C-2) Plan and conduct WSH inspection to determine conformity with acceptable WSH conditions and behaviours in accordance with organisational procedures Report findings on non-conformance WSH conditi...
Provider: GREENSAFE INTERNATIONAL PTE. LTD.
In recent years, there has been an increasing demand for business analytics, and this trend will continue to rise. Predictive analytics is one of the important areas of business analytics, which deals with extracting information from data and using it to predict future trends and behavior patterns. Predictive analytics offers actionable business predictions through mining abundant historical data....
Provider: Institute of Systems Science, NUS
This workshop is designed to provide a practical HR toolkit for line managers/supervisors who are non-HR practitioners but have the responsibility of managing staff at work. At the end of the workshop, participants would have gained: An understanding of the scope and coverage of various employment legislations that impact on employment matters An understanding of the application of appropriate H...
Provider: KC ACADEMY PTE. LTD.
This unit covers knowledge and application skills in the effective management of resources, along with the use of organisational guidelines to manage service operations. It involves recognising resources and implementing service operations to achieve service excellence, resolving performance issues and monitoring feedback from customers. Course Content 1. Recognise resources required for service o...
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
Education and Training
Certificate in Early Years Curriculum (Semester 4) Module Synopsis The Child and the Creative Curriculum This module introduces participants to the expressive arts for young children. These include the visual arts, music and movement and singing. Theories related to creative and aesthetic development will help participants understand the rationale for arts-based integrated approaches to lear...
Provider: Ngee Ann Polytechnic
Certificate in Introduction to Early Care and Education (Semester 1) Module Synopsis The Developing Child (I) This module examines the nature of childrens development from birth to eight years old. Participants will appreciate the holistic nature of development, the biological foundation, pre-natal development, brain research and major developmental theories in relation to physical growth an...
Certificate in Business Management Module Synopsis Business Communications This module introduces students to the fundamentals of both written and oral business communication skills. It will provide practice in the writing of business e-mails, letters and reports and help students to gain an understanding of the layout, convention and style of these different types of business writing and will ad...