Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Education and Training
The Workplace Trainer Programme (WTP) is specially designed for workplace supervisors, line-leaders and managers who sometimes perform the role of a trainer.
Provider: Institute for Adult Learning (IAL)
Chinese version for Singapore College of Traditional Chinese Medicine - This unit helps you understand adult learners and their characteristics. It presents a range of key learning theories to help you explore your philosophical orientation towards learning and teaching. The process is further supported by a discussion of related issues including motivation, retention and learning styles.
Human Resource Management Employment and Recruitment
Provider: KC ACADEMY PTE. LTD.
Provider: KYDON GLOBAL ACADEMY PTE. LTD.
Security and Investigation
Provider: LEACOV SINGAPORE PTE. LTD.
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
Leadership and People Management
This course aims to: Address the skills and knowledge required to model personal effectiveness as a team leader. Cover effective communication, leadership in decision making and developing and maintaining professional competence.
This unit addresses the skills and knowledge to achieve results within a limited area of responsibility. It covers interpreting and implementing plans, establishing performance contracts and monitoring team performance.
Customer Service
The Diploma in Business Practice (Customer Relationship & Service Management) aims to provide participants with a broad-based business education and the specialized skills and knowledge in customer relationship and service management. The individual module certificate allows the participants to build up their skills and knowledge in different aspects of business operations. It enables the part...
Provider: Nanyang Polytechnic
This programme covers assessing the financial aspects of the organisation, evaluating existing polices,analysing financial statements and management accounting information, reviewing financial forecasts and estimates for business as well as establishing polices to improve business performance for the organisation.
This unit covers acquiring product/service knowledge, assessing customer interest levels and needs, as well as recommending improvements to sales and marketing programmes based on analysis. It includes: Acquire knowledge on products/services and specific markets to understand the organisation's value proposition Assess customer interest levels and needs through analysis of trends and past performa...
The Specialist Diploma in Retail Business & Entrepreneurship aims to provide participants with an in-depth understanding of the retail industry, its management as well its economic impact in Singapore, regionally and globally. Participants will gain a deeper understanding of retail entrepreneurship, business development, and innovation and concept development. The course comprises a practical appl...
Domestic Cleaning
Upon completion of the course, participants will be able to gain insights as well as practical applications to design an integrated vector control programme for their companies. They will also be able to develop an assessment system to monitor the effectiveness of the programme.
Provider: National Environment Agency
Post Diploma Certificate in Early Intervention and Communication (Semester 2) Module Synopsis Assessment, Evaluation and Programming This module will review standardised, norm based, curriculum based, and criterion referenced approaches to assessment including typical screening measures. The main focus, however, will be on linked system approaches such as the Assessment, Evaluation, and Programmi...
Provider: Ngee Ann Polytechnic
Provider: WASTE MANAGEMENT AND RECYCLING ASSOCIATION OF SINGAPORE
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Provider: Singapore Polytechnic