Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Education and Training
The Specialist Diploma in Applied Learning and Teaching is a qualification awarded by Republic Polytechnic supported by the Council for Private Education. It aims to support teaching professionals in the private education industry to: Improve your design and delivery of your lessons Improve your assessment of students performance Achieve recognition as a qualified private educator Ai...
Provider: REPUBLIC POLYTECHNIC
Customer Service
This programme addresses the skills and knowledge required to handle diversity. It includes recognising the importance of inclusiveness, demonstrating the use of emotional intelligence and resilience to handle diversity in the service environment, and monitoring one’s actions in handling diversity.
Provider: Singapore Institute Of Retail Studies (SIRS)
Programme OverviewThe WSQ Advanced Certificate in Early Years (ACEY) is a required professional qualification for an educarer working with children aged 2 months to 3 years.Course Learning OutcomesProvide educarers with an overview of the history and theories behind early childhood care and education, as well as an understanding of the various domains and stages of development for children from bi...
Provider: ASIAN INTERNATIONAL COLLEGE PTE. LTD.
Human Resource Management Employment and Recruitment
Course Synopsis Incomplete requirements are often cited as the number-one reason projects or systems fail. Accurately identifying requirements and staying on course from the beginning is key to success in todays business world. This how-to course introduces the roles of the business analyst as they relate to the elicitation, analysis and documentation of requirements. It familiarises parti...
Provider: BOCA PERFORMANCE IMPROVEMENT ASIA PTE. LTD.
This competency unit, “Develop Service Operations,” seeks to provide you with the knowledge and application skills in knowledge and application skills in developing service operations plans to deliver service excellence, to evaluate their implementation and to make corrective actions for improvement. The unit focuses on the following performance statements: 1. Develop service operations plan t...
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Able to enhance their knowledge and skills to effectively handle diversity in the service environment
Leadership and People Management
Enables an Individual to acquire the skills and knowledge to engage people.
Learner will acquire the skills and knowledge to facilitate change at Senior level within Organisation.
The programme enables a person to acquire the skills and knowledge to manage self.
8 Core Units • Develop & Implement Business Strategies • Comply With Legal Requirements • Develop & Implement Budget • Manage Training • Hire Staff • Appraise / Evaluate Staff • Manage Loss Prevention • Conduct Situational Analysis
Provider: SINGAPORE SPA INSTITUTE PTE. LTD.
no record
Certificate in Business Analysis Subject code Subject BCAF003 Business Accounting BCLO001 Business Statistics BCPD002 Problem-Solving Skills in Business
Provider: Temasek Polytechnic
Certificate in People Management Subject code Subject BCBS003 Organisational Behaviour BCBS004 Human Resource Management BCHT001 Customer Service Management
refer to attached
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
see attached