About this Course
This unit covers knowledge and application skills to develop a service operations plan in order to deliver service excellence. It involves developing a service operations plan which is in line with the customer-focused strategy, communicating the service operations plan to the team, evaluating the service operations performance and implementing corrective action for improvement.
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Course Info
- Course Provider TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD
- Course Category People
- Course Price $300
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