Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Workplace Safety and Health
This module on Health & Workplace Safety addresses the key skills an employee would need in the critical areas of personal health & hygiene and workplace safety.It also incorporates the company’s own policies and procedures into the learning so that the participant can play an effective contributory role in the company’s health and safety environment.From knowing critical information such as h...
Provider: E-SQUARE COMMUNICATION & MANAGEMENT TRAINING CONSULTANCY
Customer Service
Great telephone etiquette goes beyond a good voice and well-chosen words. It is a learned behavior and speech pattern that includes having a positive service attitude, empathy and skills in listening, questioning and negotiation. This seminar equips participants with the basic skills necessary to project a professional image of themselves and the organization over the telephone.Outline:Your Teleph...
Provider: HRM SKILLS PTE. LTD.
Human Resource Management
This Certified Human Resources Specialist™ (Recruitment) qualification course consists of five modules (7 days) and is designed to train and certify participants who need to perform various recruitment, staffing and placement activities, formulate recruitment strategies and resolve staffing issues. As this CHRS (Recruitment) course covers the major elements of the recruitment function and it is ...
Provider: HRSINGAPORE PTE. LTD.
This well-received seminar will provide a comprehensive overview of the Malaysian Employment Act 1955 and help answer some of the frequently-asked-questions by employers like:Is sacking an employee the same as termination?Can an employee be terminated with notice as per his/her contract?What is Maternity allowance?How much will it cost me to lay-off an employee?This seminar will be conducted by Cy...
The Labour Code of Vietnam was passed in June 1994, and was amended several times (April 2002, November 2006, April 2007 and 2011). Not only the Labour Code, a number of Decrees, ministerial Circulars and Decisions, provincial Decisions and Guidelines, the Law of Social Insurance, create a uniform legal framework. A new Labour Code was officially passed by the Vietnam’s National Assembly to rep...
The competition for talent is going to get more challenging and employers need to explore alternative sources of talent pool in order to fulfill its Human Resources need. One alternative is to offer employment to the Silver Hair generation and another is to employ part-time employees. In order to implement this plan there is a need to be familiar with the legal requirements namely the Retirement a...
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge required to lead the development, implementation and review of manpower planning strategies. It covers identifying, aligning and evaluating effectiveness of manpower planning in the organisation.1. Identify manpower planning requirements 2. Facilitate the alignment of manpower planning activities with people management/human capital strategies ...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
research
Universities and research institutions enter in to a variety of agreements that relate to intellectual property.The most common are non-disclosure agreements, licenses, sponsored research agreements and material transfer agreements. There are however other agreements that can have hidden intellectual property terms as well. Part of this workshop will cover general issues related to licen...
Provider: IP ACADEMY
Legal
With its increasingly widespread ubiquity, social media platforms can be used as an extremely effective resource for businesses and corporations to reach its target audiences. And yet despite this, it is also a double-edged sword: because for all the exciting opportunities for leverage social media can provide, there are also new and novel challenges that it presents, including in the IP arena.By ...
Food and Beverages
The UK Advanced Diploma further prepares those who are interested in management roles, with skills and knowledge to work as a chef or head chef in a high quality hotel or restaurant. They can also work in locations such as cruise liners and can expect to travel internationally to find employmentObjectives and Expected OutcomesThis programme propels your culinary education well beyond those fundame...
Provider: ICAS TRAINING AND EDUCATION COLLEGE (ICASTEC) PTE. LTD.
This is a 4 months programme of which each level consists of Preliminary, Access, Achiever, Communicator, Expert & Mastery, which unique qualifications have been specially developed by City & Guilds UK. The wide range of English Language qualifications are suitable for diverse audiences from students and young learners to people in work requiring different levels of English proficiency. These qual...
Information and Communications
IntroductionThis qualification develops the candidates’ ability to provide management information. Candidates will learn how to process non-routine accounting transactions and print and analyse reports such as the Profit and Loss and Balance Sheet. This qualification is suitable for people who work or intend to work in an advanced accounting role.Duration:16 lessons, 3 h...
Provider: ATLANTIC INSTITUTE OF HIGHER LEARNING PTE. LTD.
Programme Overview:The assessment will cover a range of skills and knowledge competencies required at the basic level of food & beverage service and upon successfully meeting the passing criteria, the candidate will be awarded WSQ-Certificate in Food & Beverage Operations. (FB-CRT-02-2)Assessed Competency Units Maintain Food & Beverage Service EnvironmentPrepare and Serve Coffee a...
Provider: AT-SUNRICE GLOBALCHEF ACADEMY PTE. LTD.
This geometric dimensioning and tolerance training presents fundamental concepts of geometric dimensioning and tolerancing according to ANSI Y14.5 M-1994 Standard, this “hands-on” course teaches students how to properly apply the principles of geometric dimensioning and tolerancing to manufacturing and inspection processes. Students will inspect various parts using proper quality control metho...
Provider: IMAGINIT TECHNOLOGIES (S) PTE LTD
Accounting Banking & Finance
IntroductionThe LCCI IQ Level 2 Diploma in Book-keeping and Accounts combines a range of subjects to allow learners to comprehensively demonstrate their knowledge, skills and ability in this area.Duration:58 lessons, 3 hours eachTotal 174 hours*Approximately 8 months*: Not including self-studyStudents are given 24 months to meet the graduation requirement.Objectives• To ...
This module takes you through the intricate process of developing critical loss prevention policies and procedures. It also explores effective controls to administer theft prevention – from internal as well as external sources. You will also learn how to develop and establish solid receiving and storage guidelines to prevent product spoilage or damage and with that, keep your bottom line in the ...
Provider: IFI ACADEMY PTE. LTD.
This module covers the various methods of conducting a training needs assessment to develop a training programme that addresses the performance gaps for different levels of staff (i.e. rank and file to managerial). It also highlights the parameters of drafting a comprehensive training plan, as well as the guidelines and steps to evaluating the programme for enhanced effectiveness.With a comprehens...
Programme Overview Eastern and Western CuisineLearn the basic to advanced skills and knowledge of culinary craft and service in Eastern and Western cuisines through theory, practical workshops and immersion in the rich and diverse heritage of culture of food.Study and WorkTerm 1 comprises full day classroom learning and hands-on practicum in At-Sunrice. There is no allowance in term 1.Term 2 ...
Programme OverviewThis WSQ Certificate programme is intended for adults seeking knowledge and skills in beverage service and wish to apply their learning to the workplace. It presents basic principles and practices of table set up, serving of wines, spirits and other beverages, facility re-instating etc. while emphasizing the importance of meeting the needs and, whenever possible, exceeding the ex...
Programme Overview It is a comprehensive foundation course to the professional world of wine. It introduces the learner to a systematic way to taste, describe, evaluate and recommend wines in marketable ways. Participants will receive a Statement of Attainment (SOA) in WSQ Study and Serve Wine upon programme completion. The objectives of the programme are as follow:Describe basic f...