Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Customer Service
Provider: Service Quality Centre
Information and Communications
By the end of this course, learners will have the understanding of basic database concepts and demonstrate the ability to use a database with Microsoft Access. Learners will structure their data into meaningful information, using tables for organization. They will also learn to query the data to produce answers, design forms for efficient data entry and generate printed reports. Target Audience Th...
Productivity & Innovation
Upon completion of this module, you will acquire the skills and knowledge to: 1. Analyse personal goals and align them to departmental goals 2. Examine personal role and responsibilities and their contributions to departmental success 3. Maximise capabilities to achieve departmental goals 4. Plan, organise and execute personal work activities to achieve departmental goals 5. Manage stress for your...
On completion of this unit, learners will have the knowledge and application skills needed for an employee to apply 5S procedures (a structured approach to housekeeping) to their own job and work area. This will include SEIRI (Clearing unnecessary items from work area), SEITON ( Organising work area in an orderly manner), SEISO (Cleaning work area), SEIKESTU ( Maintaining work area cleanliness) an...
On completion of this unit, learner will have the knowledge and application skills in carrying out planning and carrying out daily work to meet quality system requirements as well as maintaining and improving work quality.
On completion of this unit, the learner will be able to contribute effectively to the design and development of a productivity framework, which includes conducting productivity diagnosis and recommending areas for improvement; establishing productivity goals and strategies; contributing to the development of a productivity road map and action plan, productivity measurement system, performance mana...
Workplace Safety and Health
The competency unit, “Solve Problems and Make Decisions at Managerial Level”, is one of the competency units under the Analytical, Conceptual and Evaluative (ACE) Skills competency category. The ACE Skills competency category aims to develop the ability to generate feasible, efficient and innovative solutions to solve work problems, enhance productivity and capitalise on new opportunities. On ...
On completion of this unit, the learner will be able to promote effective communication within the team and use appropriate communication, conflict resolution and negotiation skills to build rapport and relationship with colleagues, stakeholders and customers, as well as resolve conflicts through negotiation while taking diversity issues into consideration.
business adminstration
Our MBA program consists of 16 subjects chosen from a wide spectrum covering all fields of contemporary management.JCU’s business administration programs provide advanced knowledge, understanding and analytical skills for managing in the 21st century. This involves using a wide range of knowledge and research to develop interdisciplinary and thematic frameworks that enable managers to successful...
Provider: JAMES COOK AUSTRALIA INSTITUTE OF HIGHER LEARNING PTE. LTD.
Education and Training
This Project Management Prep Training Course objective is to impart the required knowledge to project managers aspiring to get PMP® certification from PMI®.This PMP® Certification Training is based on the Project Management Framework laid out by the Project Management Institute (PMI), in the Project Management Body of Knowledge (PMBOK). This is a universally adopted standard framework used worl...
Provider: INTELLISOFT TRAINING PTE. LTD.
Business Management
International business is a rapidly growing area of study that deals with the development and management of multinational companies. Globalisation, global commerce and the development of communication technologies mean that many businesses now operate in the international market place. An understanding of the key issues involved in operating a business internationally will give many kinds of busin...
Objectives:To further develop students' abilities to understand what they listen to or read and to convey information, ideas, etc. by speaking or writing in English, and to foster a positive attitude toward communication through dealing with a wide variety of topicsAreas: Language Activities:Communicative Activities (Students have to play the role of senders and receivers ofinformation, ideas...
Provider: JE EDUCATIONAL COLLEGE PTE. LTD.
Accounting
Objectives:The aim of this course is to equip candidates with the knowledge as well as the understanding of the concepts and techniques involved in the preparation of accounting information, in the analysing of costing behaviour and the assessing of resource control.COMPULSORY SUBJECT:ACCOUNTING LEVEL 3• Record Transactions• Preparation of Accounting Statements• Income Statements, Balance Sh...
Primary 2 - 5 : Course Outline English: Course content conforms strictly to the MOE syllabus. The whole course is very intensive and is conducted in English so as to help students to improve their English proficiency within a short period of time.Teaching methods are based on the syllabuses and curriculum used by the government schools in Singapore and the textbooks used are selected from MOE...
Building and Construction Repair and Maintenance
*Centrifugal Pumps and Pumping Systems Workshop – Better Manage Your Pumps & Save!This is a 3-full day multi-media presentation with a high level Presenter coupled with interactive sessions in class with quiz / multiple choice questions for revision and self evaluation. General safety and best practice are emphasized. Workshop manual which includes copies of the slides, quiz questions and an...
Provider: JFAM SYNERGY (PTE.) LIMITED
BACKGROUND:Incoterms (International Commercial Terms) are a set of international rules for the interpretation of trade terms set forth by the International Chamber of Commerce.In international trade transactions one of the aspects to be defined is the place of delivery of goods. This place, previously agreed between the importer and the exporter, must be stated in the international sales contract....
ObjectiveThe aims of this qualification are to enable candidates to develop: - an understanding of the basic principles underlying the recording of business transactions - the ability to prepare and interpret accounts for sole traders, partnerships, non-trading organisations and limited companiesSyllabus Topics• Advanced aspects of the syllabus for Level 1 Book-keeping • Pa...