Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Education and Training
To equip participants with basic reading and communication in the English Language. Upon completion of the 2 levels, participants will acquire simple vocabulary and communicate in simple phrases.Who Should AttendAnyone with minimal knowledge of the English Language. Learners would be able to read and use simple phrases in the English Language.ContentPersonal IntroductionsFamily Rela...
Provider: Institute of Technical Education
Course DescriptionBy the end of the course, you will have essential skills to interact with parents, family members and significant others so that the best care for their children is delivered.You will complete the following sections:1. Philosophy and Policies of Services2. Use communication strategies3. Strategies for regular communication with families4. Collaborate with families about...
Provider: ADVENT LINKS-SAUC EDUCATION CENTRE PTE. LTD.
Human Resource Management Employment and Recruitment
COURSE OBJECTIVELearners will acquire the knowledge and skills to be a Risk Management Team Leader/Risk Management Champion for the organisation in reducing risks at source by managing the risk management process at workplace. It involves developing a practical risk management implementation plan for the organisation which identifies specific actions to be taken, by whom and time for their complet...
Provider: Association of Singapore Marine Industries
Workplace Safety and Health
The programme has been designed for :Participants who have no experience in counselling but are willing to gain a basic entry qualification to professional counsellingProfessionals who wish to develop counselling skills and knowledge for application in their work areas such as in health, social services, education, customer service, human resource and supervisory work settingsProfessionals in the ...
Provider: ACC SCHOOL OF COUNSELLING AND PSYCHOLOGY PTE. LTD.
MEASURING AND MAXIMISING TRAINING POTENTIALOrganisations of all types and sizes are under increasing pressures to account for the money invested in their people, project and programmes. However, most fail to do this with any consistency or credibility because they neither plan for nor collect the data they require. Some organisations spend millions on developing their workforce, but have no real t...
Provider: Institute for Adult Learning (IAL)
This unit addresses the skills and knowledge required to prepare for and conduct interviews. It covers planning and conducting the interview as well as making a hiring decision. 1. Plan for an interview 2. Conduct an interview 3. Make a hiring decisionLearning Outcomes1. Plan for an interviewPrepare selection criteria and materials to be used at interviewEvaluate applications to sho...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Course DescriptionThe course will equip you with essential skills and techniques to interact with children appropriately in environments that aregeared for their development, interests and needs.The following areas will be covered:1: Childhood Development2: Observations and the Child’s Portfolio3: Promoting Children’s Development4: Suitable environments for childrenAwardsUpon successful c...
Customer Service
This programme aims to equip individuals with the skills and knowledge in coaching for service performance. It involves an in-depth understanding of the purpose and impact of coaching; identifying characteristics of coaches and the coachee; learning and applying the coaching techniques; and implementing a coaching plan.Course ObjectivesAt the end of the programme, participants will be able to:• ...
Provider: NEXT U PTE. LTD.
Persuation skills over the phone is important to improve 'hit rate' when you want to seek information, explore opportunities, develop contacts and deal with difficult situations.The art of persuasion, of influencing the people is a vital skill during business calls. Without it, you’ll simply be ineffective.First impressions can have a lasting impact whether they are made face to face or on the t...
Provider: INTELLISOFT TRAINING PTE. LTD.
Hotel & Accommodation
Course ObjectivesTo impart skills and knowledge in the Hotel and Accommodation Services sector, in the area of front office operations - reservations, checking in/out of guests and servicing of guests' accounts, Housekeeping operations – Servicing guests rooms and cleaning public areas and in the area of Concierge Services – providing up-to-date information to customers and offering a finishin...
Provider: ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD
beauty Education and Training
This course provides students with the skills and knowledge to provide a full range of beauty and spa treatments to clients that will enhance their overall aesthetic appearance.Course StructureModule DetailsBasic Facial TreatmentsMake-up Applications Manicure and PedicureAesthetic TherapyMassage TherapySpa TreatmentsCredit for CertificationTotal of 32 credits from successful completion of 6 modul...
Course DescriptionCurricula for infants and toddlers need to be a combination of well designed engaging, interactive environments that encourage children to express their creativity, imagination and curiosity along with well planned routines to meet the daily care requirements of each individual child. By the end of the course you will have essential skills to design envir...
Personal Development Customer Service
Course DescriptionEveryone can gain from greater assertiveness, confidence and self-esteem and this does not have to involve aggression. In the workplace, it is vital to have a smooth flow of work especially when there is a dateline to meet; in times like these, assertive skills enable you to overcome objections and resistance to avoid hindrance to productivity and wastage of time without going in...
Provider: Apcot International Pte Ltd
Food and Beverages
The WSQ Certificate In Beverage Operations competency programme is designed to equip students with knowledge and application skills in workinf in F&B environment and be able to apply them in workplace especially in the bar/beverage areas.*Candidates looking to upgrade themselves and receive certification, existing staff, supervisor and/or Team leaders in the Bar,Beverage areas are advise to at...
Provider: GUILFORD TRAINING CENTRE PTE LTD
The workplace is filled with different personalities, requiring varying interaction methods for harmonious cooperation. Appreciating persuasive abilities at work will allow the participants to better integrate and relate with each other, raising organisation productivity.This course equips the participants with the strategies, means and know-how of persuading people at work for improved outc...
Provider: Management Development Institute of Singapore (MDIS)
Course ObjectivesThis course is designed to emphasize on Cantonese style pastries, dim sum and other related cooking is covered.Practical hands-on training is conducted in Asian Pastry kitchen. Learner's wishing to upgrade or acquire such skills in their present training are welcome into the program. · Personal hygiene, food sanitation and work safety· &nbs...
Provider: BAKING INDUSTRY TRAINING COLLEGE PTE. LTD.
COURSE OBJECTIVESBITC's Diploma in Baking and Pastry Arts is competency-based and comprehensive course which emphasize on hands-on artistic skills, techniques and knowledge.COURSE OUTLINEThis course is taught by experienced chef-instructors. Along with the opportunity to learn the baking techniques, Adult Learner can also develop skills necessary to create specialty pastries such as petit fours, t...
COURSE OBJECTIVES This course is designed to provide learners from a wide variety of backgrounds who are interested in obtaining a supervisory position in the hospitality and bakery industry. It builds on the skills, knowledge and practical hands-on techniques gained to produce a range of bakery products to a satisfactory standard across Bread, Cake and Pastry Making.At the end of the course,...
Education and Training,Human Resource Management
Positive leadership can contribute to motivated employees. Competitive benefits and compensation programs can bring employee satisfaction. A conducive organisation culture reinforces motivation as well. However, the employees may not have positive emotional attachment to the organisation to enable them to contribute their best or stay loyal to the organisation.Positive employee engagement has been...