Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Companies are increasingly turning to Project Management to help them ride the many challenges confronting them. They see the benefits of relying on Project Management to help them navigate their way forward, in particular when they need to get groups in their organisations to work collaboratively. The overall goal of this programme is to provide participants with a comprehensive method...
Provider: Management Development Institute of Singapore (MDIS)
The workplace is filled with different personalities, requiring varying interaction methods for harmonious cooperation. Appreciating persuasive abilities at work will allow the participants to better integrate and relate with each other, raising organisation productivity.This course equips the participants with the strategies, means and know-how of persuading people at work for improved outc...
Education and Training
Creativity at work is not necessarily an inborn skill and it is something that can be nurtured with the right training and perception. The two guiding principles of creativity are ‘Synergy’, the way in which information is perceived and ‘Synthesis’, the way in which we process the information. In this one-day workshop, participants will be put to task on how they could unleash t...
Influence plays a large part of our lives, be it to influence others or be influenced.In this workshop, participants will learn about the different laws of influence and how it can help you be an effective influencer.ObjectivesUpon completion of this workshop, participants will be able to;Why the art of influence is important in an Asian contextThe Six Laws of InfluenceApplying the various laws at...
Solving problems in a creative manner can be the key to a more productive and satisfying life for executives and managers in organisations. While problem solving is not easy for most people, it does not need to be a journey into the unknown.Creative problem solving is an art form as it is a scientific process. It requires creativity, intuition, imagination and evolves around thinking b...
Personal Development
This advanced one-day course will build your current skills in the techniques of making an influential, convincing and successful presentation. Discover how to:Turn a 30 minute presentation to 10 minutes on the goDeliver ‘less is more’Add compelling evidence with metaphorsApply the law of increasing returnsLearning Outcomes:Plan and prepare clear and concise content that appeals to the audien...
Provider: Marketing Institute of Singapore
Human Resource Management
Have you at any point of your professional career ever been stumped as to what to do and where to go with an individual or group you need to develop?Has it ever been difficult developing the skills set of the people within the company in line with corporate objectives and expectations?Have you asked this question “how do I analyse the specific training needs of these high potentials and transfer...
Personal Development Sales & Marketing
The word 'negotiation' either rings intense fear or excitement in any professional's mind but this is an important life-skill that one can never be complacent with.Practical and down-to-earth, this course is designed for the sales professional who needs to engage in frequent negotiations with demanding buyers who may have the upper hand at times. The two-day course covers the strategic approach to...
Think about your last meeting. Was it boring? Meetings often are. Those who attend meetings are usually as bored with them as the people responsible for running them. This workshop explores active ways to make meetings fruitful. You’ll learn to conduct meetings that stay sharply focused, how to turn participants into valuable contributors and make decisions that result in actionable tasks.Learni...
Customer Service
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Provider: KAPLAN PROFESSIONAL
Participants will experience and learn to: 1. Analyse issues that affect the achievement of desired goals and outcomes in the macro context 2. Apply Systems Thinking approaches and processes to identify the root causes of non-achievement of desired goals and outcomes and the homeostasis of the organization 3. Use Systems Thinking tools to formulate possible solutions to resolve issues that affect ...
Participants will experience and learn to: 1. Assess personal competencies to formulate personal career goals 2. Conduct market research to establish personal career opportunities and develop a career plan to meet personal career goals 3. Review requirements of selected career path to develop a personal career portfolio 4. Synthesise personal competencies to develop personal brand and optimise use...
Participants will experience and learn to: 1. Manage customer expectations 2. Monitor the cost of quality 3. Assure work processes are performing in an acceptable manner using statistical techniques.
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational)