Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management
The Labour Code of Vietnam was passed in June 1994, and was amended several times (April 2002, November 2006, April 2007 and 2011). Not only the Labour Code, a number of Decrees, ministerial Circulars and Decisions, provincial Decisions and Guidelines, the Law of Social Insurance, create a uniform legal framework. A new Labour Code was officially passed by the Vietnam’s National Assembly to rep...
Provider: HRSINGAPORE PTE. LTD.
The competition for talent is going to get more challenging and employers need to explore alternative sources of talent pool in order to fulfill its Human Resources need. One alternative is to offer employment to the Silver Hair generation and another is to employ part-time employees. In order to implement this plan there is a need to be familiar with the legal requirements namely the Retirement a...
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge required to lead the development, implementation and review of manpower planning strategies. It covers identifying, aligning and evaluating effectiveness of manpower planning in the organisation.1. Identify manpower planning requirements 2. Facilitate the alignment of manpower planning activities with people management/human capital strategies ...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This module covers the various methods of conducting a training needs assessment to develop a training programme that addresses the performance gaps for different levels of staff (i.e. rank and file to managerial). It also highlights the parameters of drafting a comprehensive training plan, as well as the guidelines and steps to evaluating the programme for enhanced effectiveness.With a comprehens...
Provider: IFI ACADEMY PTE. LTD.
The course aims to provide participants with: A thorough and deep understanding of the hospitality and MICE industries, their main stakeholders, operating models as well as contribution to tourism. Knowledge and understanding of the key management processes and procedures involved in the different hotel operating departments such as rooms division, sales & marketing and F&B. A good grasp of attrac...
Provider: Nanyang Polytechnic
This course addresses the skills and knowledge required to promote harmonious tripartite relations in the Singapore industrial relations system. It covers how to lead collective bargaining processes. Course Objectives Review legislative requirements and guidelines regarding labour-management relations, industrial practices and compliance requirements appropriate to the organization context. Esta...
Provider: ONG TENG CHEONG LABOUR LEADERSHIP INSTITUTE
Security and Investigation
Provider: CERTIS CISCO SECURITY PTE. LTD.
Course SynopsisThis unit covers a careful exploration of technique between your position and the other person’s position, with the goal of finding a mutually acceptable compromise that gives you both as much of what you want as possible. Learning Skills that enable you to identify, prepare, evaluate to achieve the organization objective.Course OutlineIdentify negotiation outcomes in commercial s...
Provider: AUSTON INSTITUTE OF MANAGEMENT PTE. LTD.
Education and Training
Length : 2 DaysAudience(s) : Users new to Microsoft Excel or spreadsheet skills & Users who wants to improve their basic Excel skillsDelivery Method : Instructor-led (classroom)Course OverviewThis introductory course gets participants started with Microsoft Excel basic spreadsheet skills.Audience Profile• Users new to Microsoft Excel or spreadsheet skills• Users who want/need to ...
Provider: AVANTUS TRAINING PRIVATE LIMITED
Domestic Cleaning
Learning objectives:Prepare for cleaning activitiesRemove loose dust and debris from furniture and furnishings.Remove spillage and stains from furniture and furnishings.Polish furniture and furnishingsReinstate work area...
Provider: INTEGRATED TRAINING CONSULTANTS PTE. LTD.
Leaning Objectives:
Course Description A joint initiative by BCM Institute and the Singapore Workforce Development Agency (WDA). This is the first in a three part series WSQ BCM workshops. Participants who complete the three part series will be able to achieve a Business Continuity Certified Planner (BCCP) certification*.The workshop covers assessing the inter-dependencies that can affect a business unit, ...
Provider: BCMI PTE. LTD.
IntroductionThe Pearson London Chamber of Commerce and Industry (LCCI) International Qualifications are recognized by universities, governments and professional bodies such as the Association of Chartered Certified Accountants (ACCA) and the Chartered Institute of Marketing (CIM), giving you the opportunity to study further.The qualifications are offered at different levels so you can start at the...
Provider: BCS INTERNATIONAL COLLEGE PTE. LTD.
Customer Service
Provider: Service Quality Centre
On completion of this unit, learners will have the skills and knowledge in applying strategies, methods and tools used to implement a reengineering project
This unit covers knowledge and application skills in leading a team to deliver service excellence that is in line with the organisation’s customer-focused strategy. It includes promoting a customer-centric environment and analysing the team’s performance to identify areas of improvement.