Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledge required to determine and apply appropriate recruitment and selection methods. It covers choosing appropriate recruitment and selection methods for the job and context, applying the chosen method and reviewing its effectiveness1. Select appropriate recruitment and selection methods2. Facilitate implementation of recruitment and selection methods3. Revie...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
This unit addresses the skills and knowledge required to manage budgets and finances within a people management/human capital environment. It covers budget creation, monitoring and the reporting of outcomes.1. Create budgets for people management/human capital functions2. Monitor and control activities against financial plans3. Report on outcomes of budgets and financial plansModule Design1. Creat...
This unit addresses the skills and knowledge required to enhance organisational effectiveness. It covers identifying aspects of organisation performance for inclusion in the programme, the development of systems and processes to support the evaluation of areas for improvement, and the development of improvement strategies. 1. Identify systems for evaluating organisational effectiveness...
This unit addresses the skills and knowledge required to participate as an active and effective member of a team. It covers team planning, demonstrating co-operation and commitment to team objectives.1. Contribute to team planning2. Demonstrate cooperation and commitment to team members3. Support team membersLearning Outcomes1. Contribute to team planningParticipate in team planning activities to ...
This unit addresses the skills and knowledge required to provide information about people management/human capital services.It covers clarifying information required by internal and external customers and retrieving people management/human capital information.1. Receive people management/human capital information request 2. Access people management/human capital information3. Provide request...
This unit addresses the knowledge and skills required to manage employee benefits policies, programmes and processes. It covers developing, implementing and evaluating benefits policies, programmes, and processes, and managing benefits administration. 1. Develop benefits policies, programmes, and processes in compliance with prevailing legislation to deliver benefits provisions to employees2....
This unit covers skills and knowledge required toinduct the new employees into the organisation.The unit includes identifying objectives to bemet, designing the content and materials to beused at the on-boarding programme, consultingwith key stakeholders to obtain approval andevaluating the on-boarding programme.1. Identify objectives to be met through an on-boarding programme.2. Design content of...
This unit covers the skills and knowledgerequired to administer internal employeemovements resulting from talent managementstrategies and programmes. It includesproviding administrative support, liaising withkey stakeholders, updating of staff data andproviding follow up administrative support.Provide administrative support and information to staff in accordance to legal, organisational and profes...
This unit addresses the knowledge andapplication skills to administer employeesurveys within an organisation. It includesadministrating and monitoring surveys,gathering and managing data and presentingresults of surveys.1. Administer survey through pre-identified survey channels to elicit feedback from target stakeholders2. Use appropriate data management tools and data coding to manage collated d...
This unit addresses the skills and knowledge required to lead the development, implementation and review of manpower planning strategies. It covers identifying, aligning and evaluating effectiveness of manpower planning in the organisation.1. Identify manpower planning requirements 2. Facilitate the alignment of manpower planning activities with people management/human capital strategies ...
Human Resource Management
This unit addresses the skills and knowledge to develop an employer brand that clearly communicates an organisation’s identity and its differentiating Employee Value Proposition. This includes leading studies around employer branding, setting differentiators in employer branding, developing the Employee Value Proposition, communicating the employer brand consistently, and reviewing the effective...
Modules Requirement: (4 Core + 4 Elective Units)Core UnitsParticipate in a work teamProvide human resource informationProcess human resource informationSupport organisational eventsElective UnitsAt least 2 Elective Units must come from HR WSQ Level 2Up to 2 Elective Unit may be taken from HR WSQ Level 3 or 4 or from other WSQ framework Eligibility Criteria:Prospective candidates should have&n...
This unit addresses the skills and knowledge required to provide administrative support as part of the recruitment and selection process. It covers selection processes and recruitment and selection documentation.1. Manage recruitment and selection administrative requirements2. Advise on recruitment and selection process3. Review recruitment and selection documentationLearning Outcomes1. Manage rec...
This unit addresses the skills and knowledge required to develop and implement change management strategies and plans. It covers the identification of opportunities for innovation and monitoring effectiveness after implementation 1. Develop strategies to support organisational change and innovation 2. Facilitate the implementation of strategies for change and innovation3. Monitor and evaluate ch...
This unit addresses the skills and knowledge required to develop and facilitate the implementation of employee relations strategies and policies. It covers analysis of strategy requirements and driving the integration of employee relations strategies with other people management/human capital and business functions.1. Identify factors influencing employee relations 2. Drive the integration o...
This unit addresses the skills and knowledge required to develop a talent management programme for high performers and/or high potential employees within organisations. It covers the systems and processes to facilitate talent identification and assessment. 1. Develop a talent management strategy2. Determine organisational talent capability3. Integrate talent management programmes...
This unit addresses the skills and knowledge required to address people management/human capital requirements within small to medium enterprises (SMEs). It covers recruitment and selection, performance management, employee development, payroll and addressing compliance requirements. 1. Recruit and select employees2. Manage and develop employees3. Identify and address compliance risks4....
This unit addresses the skills and knowledge required to support organisation members in the identification and management of health and safety issues in the workplace. It covers the provision of information and training and the promotion and support of health and safety programmes.1. Identify and control hazards in the workplace 2. Support workplace health and safety framework3. Promote work...
This unit addresses the skills and knowledge required to implement wage restructuring. It covers benchmarking existing salary ranges, determining and implementing interventions.1. Execute wage restructuring strategies 2. Implement interventionsLearning Outcomes1. Execute wage re-structuring strategiesRecommend wage restructuring strategiesRecommend criteria/ guidelines that trigger interventi...
This unit addresses the skills and knowledge required to manage providers. It covers the development of requirements through to the rewarding and management of contracts.1. Establish provider requirements and standards2. Engage appropriate providers3. Manage transition and contract implementationLearning Outcomes1. Establish provider requirements and standardsIdentify and document requirements and...