2198 People Courses available
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Advanced Presentation Skills
This advanced one-day course will build your current skills in the techniques of making an influential, convincing and successful presentation.
Discover how to:
- Turn a 30 minute presentation to 10 minutes on the go
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Provider: Marketing Institute of Singapore
- Turn a 30 minute presentation to 10 minutes on the go
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Confidence Boosting in 4Dimensions - Becoming the Powerful Person You Were Born to Be
Personal Development,Education and Training
Confidence is the fuel that empowers you to maximise your performance, potential and profit. Contrary to what we may think, confidence has nothing to do with our education, culture, wealth, job or status in society. We all know successful people who ‘have it all’ yet lack self-esteem, leading
Provider: Marketing Institute of Singapore
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Copywriting for Marketing Materials
A savvy marketer leverages on each and every piece of material that goes out to his/her customers. Communications could be in the form of a print ad, poster, brochure, catalogue, DM or even a personal letter or e-mail blast. An effective marketing collateral includes not just an attention-grabbin
Provider: Marketing Institute of Singapore
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Creative Problem Solving for Decision Making
Personal Development Education and Training
Much of what business managers and supervisors do is solve problems and make decisions and they are likely to do it by reacting to the problems. Often, when they encounter a new problem or decision they must make, they react with a decision that seemed to work before.
Whilst problem solving
Provider: Marketing Institute of Singapore
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Critical Thinking Skills for Breakthrough Performance
Businesses today are experiencing revolutionary strides which have resulted in new methods of exceeding the expectations of stakeholders. How can we constantly evaluate the transformation and continue to re-engineer the processes to meet these increasing demands?
Critical thinking clarifies
Provider: Marketing Institute of Singapore
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Cultivating Creative Thinking Habits
The difference between creative and those less so, is often self-perception. Creative people see themselves as creative and give themselves the freedom to create. Others think less about creativity and give themselves few opportunities to create anything new.
Being creative may be just a ma
Provider: Marketing Institute of Singapore
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Design Thinking Leadership - Language and Habits for Success and Performance
Leadership and People Management
Everyone works with other people, be it within one’s own team, with other colleagues in different functional groups, with partner organisations and businesses, with contractors and clients. Design Thinking is emerging as an essential 21st century leadership skill because the ability to mo
Provider: Marketing Institute of Singapore
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Design Thinking Masterclass for Innovative Business Leaders
Leadership and People Management,Innovation Management
What makes a great leader today?
Over the last decade, many studies have been conducted and one in particular was conducted where 4,000 companies were asked the question about the effectiveness of their leadership development programs. More than fifty percent of the companies cited si
Provider: Marketing Institute of Singapore
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Design Thinking - A Creative Approach to Problem Solving
Value creation has always been part and parcel of any businesses. Businesses need to engage every part of the production chain to help create new strategies, enter new markets, create new brands, create new applications for technology, find new ways of connecting with customers and/or to help fin
Provider: Marketing Institute of Singapore
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Developing Effective Training Needs Analysis (TNA)
Have you at any point of your professional career ever been stumped as to what to do and where to go with an individual or group you need to develop?
Has it ever been difficult developing the skills set of the people within the company in line with corporate objectives and expectations?
Provider: Marketing Institute of Singapore
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Essential Negotiation Skills
Negotiation is a process whereby two persons or groups strive to reach agreement on issues or courses of action where there is some degree of difference in interest, goals, values, or beliefs. The job of the negotiator is to build credibility with the “other side”, find some common ground (sh
Provider: Marketing Institute of Singapore
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Leading and Managing Project Teams
Leadership and People Management
Leadership is a function of our personal capabilities – courage, taking responsibility, being proactive, inspiring and involving others. Leaders can be found in many guises and different walks of life.
Project managers who help their "clients" (be they internal or external) define the vis
Provider: Marketing Institute of Singapore
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Managing Customer Complaints and Feedback - Writing with Empathy and Tact
World-class customer communications must be delivered with a heart. World-class organisations are those who know what it takes to connect with their customers, build customer loyalty, and maximise customer delight with every communication. Increasingly, customers will communicate their satisfacti
Provider: Marketing Institute of Singapore
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Managing Difficult Colleagues and Situations at Work
Just because someone isn’t walking the same path as you, doesn’t mean they’re going the wrong way. People may have very different perspectives on how things should be done, but they may have the same goals. Having differing views can actually help you achieve better results as you complemen
Provider: Marketing Institute of Singapore
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Managing Difficult Customers
As service providers, we sometime find ourselves facing or handling "difficult customers". When we have to deliver "bad news", say "no" to customers or to people in power, we're often tempted to placate with a "yes". It is indeed a challenge trying to balance the need to be service-oriented and t
Provider: Marketing Institute of Singapore
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New Managers, New Leaders Bootcamp
Leadership and People Management
Today's leaders face enormous demands and high expectations. They need to maintain flexibility and focus on accomplishing goals and objectives determined by the stakeholders. If you want to be a highly capable leader, you'll not only need technical competence, but also clear social and organisati
Provider: Marketing Institute of Singapore
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Personal Leadership - Motivating Self and Others to Achieve Peak Performance
Leadership and People Management
We face a future of increasing complexity, exploding information flows and greater uncertainty. In today's volatile business environment, yesterday is ancient history. Like a game of chess, smart management requires intelligent strategies without unnecessary moves, moves that will cost you in the
Provider: Marketing Institute of Singapore
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Powerful Listening from the Inside Out
“Powerful Listening from the Inside Out requires a high level of self-awareness and responsibility. By understanding our personal style of listening (and speaking) from the inside out, we will go a long way towards creating positive and lasting impressions and connections with others.”<
Provider: Marketing Institute of Singapore
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Speak with Confidence for Personal and Professional Success
Today, presentations and public speeches are very much a part of every executive’s responsibility. What distinguishes the successful professional from everyone is the ability to speak confidently to influence and inspire any audience.
When you speak, it is important that your message is d
Provider: Marketing Institute of Singapore
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Stakeholder Relationship Management
Human Resource Management Employment and Recruitment
People are most important in the complex ecosystem of interdependent parts of an organisation. So how do you build a close working relationship with your stakeholders in today's world of information overload, fast-moving happenings and ever-changing office arena? How do you communicate effectivel
Provider: Marketing Institute of Singapore
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Strategic Modern Market Orientation in Customer Centricity
Leadership and People Management
Despite the recognition of the importance of customer centricity, majority of the companies that tried to be customer-centric have failed in the process. What are the driving forces behind the need for customer centricity? What are the strategic advantages of customer centricity? What is the esse
Provider: Marketing Institute of Singapore
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The New Paradigm of Marketing
Leadership and People Management
Marketing is about your customers. Yet, if we were to look at the marketing activities around us, they are organised around resources. The four P's of marketing is a resource-allocation framework that puts the focus on the company, its products or services. Studies show that most customer acquisi
Provider: Marketing Institute of Singapore
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Workplace Interpersonal Skills
The workforce is continuously facing challenges from changing workplace environment, the pressure of workload, hierarchy, cultural differences and working with various stakeholders.
Individuals with interpersonal skills build positive working relationship with others through understan
Provider: Marketing Institute of Singapore
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Complaint Handling and Service Recovery
What separates service leaders from others is how they handle service failures and meet the challenge of turning an unhappy customer into one who praises your service and becomes a customer for life.
This programme shows the importance of service recovery and how to go from apologising to t
Provider: NEXT U PTE. LTD.
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The 360 Degree Leader
Leadership and People Management
Start gaining influence as a leader, Regardless of your position in your organization, practicing effective self-leadership sets the stage and is a significant foundation for all other types of leadership to follow. Based on John Maxwell's book "The 360 Leader", assess your current relationship w
Provider: NEXT U PTE. LTD.
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5 Strategies To Win With People
Leadership and People Management
The process of becoming comfortable with other people begins with becoming comfortable with ourselves. Based on John Maxwell’s book “Winning With People” and “25 Ways to Win with People”, learn to connect more effectively across diverse personalities and generational differences. Face a
Provider: NEXT U PTE. LTD.
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Living The Laws of Leadership
Leadership and People Management
Leaders touch a heart before they ask for a hand. Based on John Maxwell’s favourite leadership resources “Developing the Leader Within You” and “The 21 Irrefutable Laws of Leadership”, understand the Four Leadership Disciplines and discover intrinsic motivations for those you lead. Expl
Provider: NEXT U PTE. LTD.
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Leadership That Works (14 PDUs)
Leadership and People Management
Most leadership courses emphasize on the why and what of leadership, i.e. the intangibles.
This course focus on who and the how of leadership, i.e. the tangibles that are measurable. The rationale of “we can only improve or manage what can be measured” is the objective of this 2-day lead
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WSQ Develop Personal Effectiveness at Operations Level
This “Develop Personal Effectiveness at Operations Level” module aims to prepare learners will be able to apply knowledge and life skills such as establishing personal goals and relating them to team goals, managing time effectively, maintain work-life balance, managing stress as well as pers
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Lumina Spark Workshop
A Lumina Spark Workshop is a highly interactive and interesting experience in which learners explore who they are using the highly individualised Portrait.
A one-day Lumina Spark Workshop would be conducted following the completion of the online assessment. The questionnaire takes abo