2198 People Courses available
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WSQ Engage in Service Innovation Initiatives
This module covers knowledge and application skills in understanding the importance of service innovation and the methods and opportunities that are available for a service staff to generate ideas that contribute to service innovation.
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
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WSQ Establish Relationships for Customer Confidence
This module covers knowledge and application skills to build customer confidence in the organization and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges.
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
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WSQ Project a Positive and Professional Image
This unit covers the skills and knowledge to equip service professionals with the right grooming and professional image required for building confidence and projecting a positive image. It also involves equipping them with a positive and customer-oriented mindset to impress and wow their customer
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
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WSQ Provide Go-the-Extra-Mile Service
This module covers knowledge and application skills in equipping service staff with the mindset to go the extra mile in providing excellent service. It involves demonstrating the qualities and characteristics of a service professional, creating a positive customer experience by offering customise
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
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LCCI Certificate in English for Business Preliminary Level
Provider: EDU TRAINING RESOURCES PTE. LTD.
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LCCI Certificate in Business Administration Level 2
Human Resource Management Employment and Recruitment
Provider: EDU TRAINING RESOURCES PTE. LTD.
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Manage Quality System and Processes (SC & SAP)
Human Resource Management Employment and Recruitment
To provide the PMEs with the essential competencies and knowledge in quality management
Provider: Electronics Industries Training Centre
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Apply Management Level Planning Skills (SC & SAP)
Human Resource Management Employment and Recruitment
It is designed to provide PMEs with the essential skills,competencies and knowledge in the areas of people management
Provider: Electronics Industries Training Centre
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Apply Project Management Skills (SC & SAP)
Human Resource Management Employment and Recruitment
To provide PMEs with the essential skills,competencies and knowledge in the area of project management skills
Provider: Electronics Industries Training Centre
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Business Networking
Successful business relationships rely more than ever on personal contact. Image, courtesy, politeness, and etiquettes are necessary in all our business and personal relationships. This seminar will enable you to learn and use basi
Provider: HRM SKILLS PTE. LTD.
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Implement Change : Leading Your Facilities Management Team in Implementing Change
Leadership and People Management
What to will you learn? * Identify opportunities for innovation and work practices improvement * Develop change strategies * Implement changes to facilities work practices * Maintain control during the change * Participate in continuous improvement processes
Provider: FMS ASSOCIATES ASIA PTE. LTD.
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Support Achievement of Results: Supporting Your Facilities Management Team in Achieving Results
Leadership and People Management
Course Content: 1. Interpreting and implementing Team Plans ? Interpreting Team Plans ? Allocating Tasks and Resources ? Negotiating and Documenting Performance Expectations 2. Managing and Rewarding Team Performance ? Team Performance Management ? Providing Feedback for Per
Provider: FMS ASSOCIATES ASIA PTE. LTD.
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Legal Aspects of Doing Business in Thailand (1 Mar 2013)
Human Resource Management Employment and Recruitment
Provider: FORTRESS INTELLIGENCE PTE. LTD.
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EI Skills for Handling Difficult Customers
COURSE OUTLINE FOR EI SKILLS FOR HANDLING DIFFICULT CUSTOMERS The Basics in Customer Service Developing strategies to increase your emotional intelligence skills to better manage and motivate yourself to be a better service provider Developing the 3Vs of communication to increase your effective comm
Provider: GIL CONSULTANCY PTE. LTD.
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Achieving More Through Life-Balance and Goal-Setting
Course Description
Do you ever wish that you could achieve more in your work and life? How often have we felt that we can accomplish greater things, yet do not know how to go about doing it?
Almost everyone wants to
Provider: Apcot International Pte Ltd
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Handling Conflicts at Work
We have all experienced conflict in unique and personal ways. We must be perceptive enough to understand what roles we play in creating or exacerbating conflict. This seminar enables participants to better understand and practice the skills and strategies of conflict resolution at work.
Provider: HRM SKILLS PTE. LTD.
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Theatre Games Workshop for the Pre-school Classroom (12 hours)
Aims:
1. To explore games used in theatre suitable for use in a preschool classroom
2. To help how theatre games can help in the children’s physical and mental development through the inherent qualities of the games used in the theatre, su
Provider: Association for Early Childhood Educators (Singapore)
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Sing, Listen, Move and Play - A Music Workshop for Pre-school Teachers
Overview:
When offering musical experience to children, it is our role to provide them with opportunities to discover their natural feel for music, to move freely to music and to use their imagination. T
Provider: Association for Early Childhood Educators (Singapore)
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Weaving Music and Drama into Early Literacy - 12 hours
Objectives:
Participants will understand the importance and basic elements of music and drama in early childhood education
Participants will learn English Language skills through music and drama
Participants will wea
Provider: Association for Early Childhood Educators (Singapore)
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Exit Interview Workshop
Human Resource Management Employment and Recruitment
The adages "Prevention is better than cure" and "Better late than never" can be applied to Human Capital Management as well: Prevent voluntary exit of valued employees is better than trying to find out why they have chosen to find greener pastures and when it does happen, it is better to be late tha
Provider: HRSINGAPORE PTE. LTD.
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Latest Amendments to the Employment Act
Human Resource Management Employment and Recruitment
The Employment Act is the key legislation that governs the employer-employee relationship in Singapore. It spells out the basic terms & conditions of employment. Recent amendments have been proposed by the Government and the changes will come into force on 1st April 2014. An up-to-date knowledge of
Provider: INFINITE ACADEMY PTE. LTD.
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Technical and Vocational Education and Training (TVET) Programme for Principals and Instructors
The overall objective of this programme is to allow principals, instructors, and middle to senior government officials of education ministry from different countries to gain an insight into the TVET system of Singapore and learn about Institute of Technical Education (ITE)’s experience in its T
Provider: ITE EDUCATION SERVICES PTE. LTD.
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Certified Process Industry Supervisor 1
Human Resource Management Employment and Recruitment
Provider: Institute of Process Industry (IPI) - A Division of ASPRI
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Soft Skills Courses
Soft skills are the key to career success in today’s competitive world. Companies are not only looking out for workers who possess the technical or hard skills, they want their workers to possess both hard and soft skills. Hence, being equipped with soft skills is vital for improvement in your
Provider: ITE EDUCATION SERVICES PTE. LTD.
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Manage Events
Human Resource Management Employment and Recruitment
This unit covers the competencies needed to plan and organise public relations events. It covers the process of planning, organising and managing events for marketing, relationship building, celebration, fund-raising and to comply with legal an regulatory requirements of the industry.
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Manage Media Relations
Human Resource Management Employment and Recruitment
This unit covers the competencies needed to plan, track and manage media relations. It covers the process of planning, tracking and managing media relations programs to meet the needs of different media and complying with legal nad regulatory requirements of the industry.
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