GIL CONSULTANCY PTE. LTD.

About GIL CONSULTANCY PTE. LTD.

Oaks Training originated from GIL Consultancy Pte Ltd with a history that started in 1999. We have since built (and still growing) a clientele of more than 700 companies including government ministries and agencies with a good number of customers coming back to us for further training. This does not include individuals and students. Oaks Training operates as a closely knitted family with a team that is passionate in sharing knowledge and has a love for teaching. Our team's experience in training began as early as1990. Oaks Training considers everyone (admin staff, trainers, management) who works in the company as a family member. Our philosophy is Everyone is indispensable. Everyone plays a crucial part in the success of the company and for the benefit of our customers.

Provider Summary

Areas of Training Information and Communications Administration Publishing and Media Customer Service Broadcasting

68 Available Courses from GIL CONSULTANCY PTE. LTD.

Dreamweaver CS6

Information and Communications

COURSE OUTLINE FOR DREAMWEAVER CS6 (WEB DESIGN) The 'Must Haves' and 'Good to Have' for Designing a Website The 3 Key Stages in Web Development Introduction to Dreamweaver CS6 Defining a Dreamweaver Site Connecting to a Server (FTP) Understanding the Layout and Getting it Right Working with Pages Working with Text and Formats Working with Basic CSS Working with Images and Flash Wor...

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Microsoft Excel 2013 Basic to Intermediate

Information and Communications

COURSE OUTLINE FOR MS EXCEL 2013 BASIC TO INTERMEDIATE Introduction to Excel 2013 Excel 2013 Interface Understanding the different types of data Manipulating worksheet Learn different ways of viewing large amount of data Auto filling data in worksheet including Flash Fill, a new feature in Excel 2013 Different types of data formatting How to applying formatting on data based on con...

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Microsoft Office 2010 Overview

Information and Communications

COURSE OUTLINE FOR MICROSOFT OFFICE 2010 Overview Introducing the 2010 Interface Introducing the Backstage View Intorducing the Common Features Microsoft Word 2010 - Touch and Go Text Editing and Formatting Page Layout Search Ability in Word 2010 Language Translation Conversion to PDF Microsoft Excel 2010 - Touch and Go Conditional Formatting Charts Tables Sorting and Filtering...

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Microsoft Outlook 2010

Information and Communications

COURSE OUTLINE FOR MICROSOFT OUTLOOK 2010 Introduction to Microsoft Outlook 2010 Understand the Outlook Interface/Environment How to Create and Send Messages How to Format Messages How to Manage Recipients How to Handle Received Messages How to Handle Attachments How to Track Sent Messages How to Search Messages How to Manage Contacts How to Handle Folders How to Include Signature...

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Microsoft PowerPoint 2010 Advanced

Information and Communications

COURSE OUTLINE FOR MS POWERPOINT 2010 ADVANCED How to Create a Presentation to Use for Different Audience Groups How to Between Slides Randomly How to Insert and Use Tables How to Import Tables from MS Word How to Work with Charts How to Import Data and Charts from MS Excel How to Work with Organisation Charts How to Apply Chart Animations How to Compare and Combine Presentations...

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Microsoft Office 2007 Introduction

Information and Communications

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Microsoft Outlook 2007: Email

Information and Communications

COURSE OUTLINE FOR MICROSOFT OUTLOOK 2007 Introduction to Microsoft Outlook 2007 Understand the Outlook Interface/Environment Creating and Sending Messages Manipulating Messages Manipulating Text and File Handling Contacts Organising Emails Handling Junk Emails Working with Rules (Filters) Outlook Archive Process Customising Inbox Display Tips and Tricks

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Microsoft PowerPoint 2007 Advanced

Information and Communications

COURSE OUTLINE FOR MS POWERPOINT 2007 STEP UP Working with more complex animation Setting up a show Working with Custom Shows Working with Action Buttons and Hypers Working with Tables Importing Existing Word Tables Working with Charts Importing External Data Working with Organisation Charts Applying Chart Animations Comparing and Combining Presentations Working with Music and Movi...

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Effective Business Writing

Administration

COURSE OUTLINE FOR EFFECTIVE BUSINESS WRITING Understanding the three-step writing process. Analysing your purpose and audience. Composing your message. Using Standard English. Controlling your style and tone. Achieving effective writing. Using the right techniques to package the appearance of your writing

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Telephone Skills for Service Professionals

Administration

COURSE OUTLINE FOR TELEPHONE SKILLS FOR SERVICE PROFESSIONALS Introduction: Communicating Positively. Developing your communication skills in the telephone handling process. Handling incoming Calls. Making outgoing calls to request for information. Leaving message in answering machines.

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Writing Emails for Professional Communications

Administration

COURSE OUTLINE FOR WRITING EMAILS FOR PROFESSIONAL COMMUNICATIONS Understanding the purpose of writing and how the audience can shape the way one writes The different structures for organizing emails Using contemporary language for emails Choosing a style that suits the audience and the context Clarifying common language errors found in emails Laying out the emails correctly and pr...

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Video Editing for Beginners

Broadcasting Publishing and Media

COURSE OUTLINE FOR VIDEO EDITING FOR BEGINNERS Preparing Photos How to Tell a Story Introduction to Windows Movie Maker Environment Setting Aspect Ratio Inserting Pictures Inserting and Editing Videos Including and Editing Audio Working with Text Using AutoMovie Themes Setting Transitions, Panning and Zooming, and Visual Effects Adding Credits Publishing

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EI Skills for Handling Difficult Customers

Customer Service

COURSE OUTLINE FOR EI SKILLS FOR HANDLING DIFFICULT CUSTOMERS The Basics in Customer Service Developing strategies to increase your emotional intelligence skills to better manage and motivate yourself to be a better service provider Developing the 3Vs of communication to increase your effective communication with customers Working with Difficult Customers Situations

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Dreamweaver CS5

Information and Communications

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Enhancing Web Pages with HTML

Information and Communications

COURSE OUTLINE FOR ENHANCING WEB PAGES WITH HTML Basic Search Engine Optimisation Requirements Creating animated gifs Working with Image Maps Creating an Online Form Basic Form Validations Javascript Mouseover Including Video and Music Handling Photo Galleries and Thumbnails Google Essentials

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Flash CS5

Information and Communications

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Adobe Camera RAW 7 In-Depth

Information and Communications

COURSE OUTLINE FOR ADOBE CAMERA RAW 7 IN-DEPTH Introduction to Adobe Bridge CS6 Navigating the Bridge Interface Viewing Images in Bridge Importing Images from the Media into Bridge Organizing and Sorting the Files Working with Collection, Keywords & Metadata Template Introduction to Adobe Camera Raw 7 Working with Adjustments Working with Details Using Splitting Tool Making Lens Co...

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Internet Training

Information and Communications

COURSE OUTLINE FOR INTERNET TRAINING What You Must Have Using a Web (Internet) Browser Protecting Your PC/Laptop Before Getting Online Using Email and Its Dangers How to Search for Information An Appreciation of Social Networks Understanding Internet Threats and Staying Safe A Look at Buying Online Entertainment on the Internet

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Microsoft Access 2007 Advanced

Information and Communications

COURSE OUTLINE FOR MS ACCESS 2007 STEP UP Creating Summarized Queries Creating Crosstab Queries Creating Action Queries Designing Forms Creating Form with Pivot Table Creating Form with Pivot Chart Designing Advanced Reports Managing a Database Working with a Switchboard Working with Macros

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Microsoft Access 2007 Basic to Intermediate

Information and Communications

COURSE OUTLINE FOR MS ACCESS 2007 FOUNDATION Introduction to MS Access 2007 Walkthrough the Normalisation Concept Walkthrough the Table Design Establishing Relationships Working with Data Records Manipulating Data Records Joining Tables Creating Queries Creating Forms Creating with Essentials Reports Handling Mailing Labels

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